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Mobile Compactor Repair Tech
WASTE SERVICES, LLC
Capitol Heights, MD
POSITION SUMMARY: With supervision from a Compactor Shop Technician A, Lead Compactor Shop Technician Supervisor or Manager, a Mobile Compactor Repair Tech performs troubleshooting, design,…
Added just now
PP
Lead Mobile Fleet Technician
Penn Power Group, LLC
Warren MI, MI
- Up to $45 USD / hour
Penn Power Group is looking for a Lead Mobile Fleet Technician to serve as a trusted technical resource for mobile technicians within an assigned territory. In this role, you'll continue…
Added 1 min ago
AP
Clinic Manager Physical Therapist
Athletico Physical Therapy
Augusta, GA
- $68,640 USD / year
Reporting to the Regional Director, the Clinic Manager’s role is to lead the day-to-day operations of the clinic, including the treatment of patients. This may include onboarding new…
Added 1 min ago
Bilingual Warehouse Supervisor
Irving, TX
Interpersonal Skills: Strong interpersonal and communication skills to effectively lead and collaborate with team members.
Added 1 min ago
AT
T-Mobile Retail Store Manager MILLSBORO | Dupont Blvd
Arch Telecom
MILLSBORO, DE
- $60,000 to $140,000 USD / year
What “must haves” do you need
Added 1 min ago
AT
T-Mobile Retail Store Manager ABSECON | White Horse Pike
Arch Telecom
ABSECON, NJ
- $60,000 to $140,000 USD / year
What “must haves” do you need
Added 2 mins ago
Senior Staff Software Engineer, Uber TL, P2020 Rollouts
Google
Cambridge, MA
…is composed of dedicated Engineers, Product Managers, UX and Program Manager functions. Eng sites include DUB, ZRH, CAM. Applicants for this role are expected to work from the Cambridge…
Added 2 mins ago
Program Manager II, Vision Science, Platforms and Devices
Google
San Jose, CA
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 2 mins ago
BP
Part-Time Doorstep Waste Removal
BUTLER PLUS
Miami, FL
- $800 USD / month
- Part-time
Maintain daily communication with your supervisor/manager to ensure a streamlined and effective workflow.
Added 2 mins ago
Memory Care Program Coordinator
Brookdale Senior Living Inc.
Melbourne, FL
May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant…
Added 3 mins ago
Lead Project Engineering
L3Harris Technologies
Huntsville, AL
We are seeking a motivated and innovative individual to join our team as a Lead, Project Engineer.
Added 3 mins ago
Project Manager
NFI Industries
EASTVALE, CA · Irving, TX
The Project Manager is responsible for managing NFI Distribution project initiatives; driving the project implementation processes; facilitating the sharing of resources, methodologies,…
Added 5 mins ago
UO
Academic Success Manager
University of Colorado Denver
Aurora, CO
- $68,647 to $80,317 USD / year
Hybrid - this role is eligible for a hybrid schedule of three (3) days per week on campus and as needed for in-person meetings
Added 5 mins ago
Chef Manager - North Middlesex School Nutrition
Whitsons Culinary Group
Townsend, MA
Minimum 3–5 years of high-volume food service management experience required; K-12 or contract food service experience strongly preferred
Added 5 mins ago
Radiology Tech Assistant
RIH Rhode Island Hospital
United States
Under the general supervision of the Lead Technologist or Manager Medical Imaging and in accordance with established policies and procedures, transports patients requiring radiographic…
Added 6 mins ago
Senior Vendor Manager, Hardlines
Amazon.com Services LLC
Seattle, WA
Amazon Hardlines is looking for an entrepreneurial Senior Vendor Manager who will own the P&L and relationships with some of the largest vendors in Business Industrial & Scientific Supplies…
Added 6 mins ago
UO
Manager of Resource Pool Operations
University of Colorado Denver
Aurora, CO
- $31,533 USD / year
Hybrid - this role is eligible for a hybrid schedule of 4 days per week on campus and as needed for in-person meetings
Added 6 mins ago
UO
Lead Registered Nurse - Endocrinology, Highlands Ranch
University of Colorado Denver
Aurora, CO
- $31,533 USD / year
Job Title: Lead Registered Nurse - Endocrinology, Highlands Ranch
Added 6 mins ago
HH
Physical Therapist (PT)
Healthpro Heritage, LLC
Basking Ridge, NJ
- Up to $65 USD / hour
…programs to facilitate rehabilitation for our clients. You will lead client participation in activities designed to restore, reinforce, and enhance their physical performance, promoting…
Added 7 mins ago
Human Resources Manager
CRH
Rossville, GA
We are looking for an experienced HR Manager who will serve as a trusted partner to business and operational leaders. This is an opportunity for an HR professional who enjoys understanding…
Added 7 mins ago
Financial Reporting Manager
CRH
Overland Park, KS
Tuition Reimbursement Program - We'll assist with continuing education that aligns with your career goals
Added 8 mins ago
AS
Senior Project Manager and Integration Program Owner
Ashland Specialty Ingredients, GP
HOPEWELL, VA
- $126,000 to $199,200 USD / year
In order to be qualified for this role, you must possess the following:
Added 9 mins ago
Quality & Food Safety Supervisor
BHJ USA LLC
Hartwell, GA
…and providing documentation. In partnership with the Plant Manager, this position is also responsible for coordinating, supporting and execution of Safety and Environmental activities,…
Added 9 mins ago
Retail-PT Merchandise Manager
Michaels Stores, Inc.
United States
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 10 mins ago
WU
Senior Manager Administration and Department Planning (Hybrid) - Emergency Medicine
Washington University in St Louis
United States
- $75,200 to $128,800 USD / year
…retention including engagement as well as workforce planning. May lead or manage projects related to facilities planning and expansion or conversion. Leads the administrative infrastructure…

Closed listing

Maximus

Sr Manager - Proj/Prog

Pierre, SD, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

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Work requirements

Jobs in the United States