Jobs in the United States

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Added 3 mins ago
Technical Program Manager
Jobgether
Remote, United States
Proficiency with program and project management tools such as Jira, Confluence, Aha!, or equivalent platforms for planning, tracking dependencies, reporting progress, and maintaining…
Added 3 mins ago
SQL Developer & Analyst
Jobgether
Remote, United States
Collaborate effectively within a remote Agile team and take on additional responsibilities as needed to support project objectives.
Added 3 mins ago
Learning Experience Designer
Jobgether
Remote, United States
Excellent project management and organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
Added 3 mins ago
J
Engagement Marketing Lead
Jobgether
Remote, United States
- $95,000 to $131,000 USD / year
Strong project management and organizational abilities, including experience managing multiple concurrent initiatives, coordinating stakeholders, and meeting deadlines.
Added 3 mins ago
J
Deputy Program Manager
Jobgether
Remote, United States
- $103,500 to $181,100 USD / year
The Deputy Program Manager will provide strategic oversight and operational leadership for large-scale, high-impact programs and projects supporting critical government missions. This role…
Added 3 mins ago
Q
Director of Export & Compliance - 1015
Quantinuum
Broomfield, CO
- $175,000 to $235,000 USD / year
- Oversee compliance program operational execution through the Compliance Project Manager, including training calendars, audit tracking, policy rollouts, and compliance reporting.
Added 6 mins ago
E T Consultant Senior Health Specialist
World Bank Group
Washington, DC
…Units is expected to deliver the strongest and most pertinent support to our client…
Added 6 mins ago
Integrated Program Planning Asc Mgr - L4 - TX
Lockheed Martin
Arlington, TX · Arlington
Integrate cost and schedule data throughout the program lifecycle and oversee Earned Value Management (EVM) implementation.
Added 6 mins ago
Inventory/Material Handler- Level 4
Lockheed Martin
Luke AFB, AZ · AZ
…Lockheed Martin subject matter expert for warehouse inventory management and will be responsible for briefing senior level management on key performance indicators and supply chain metrics.…
Added 6 mins ago
Project Engineering Asc Mgr - L4
Lockheed Martin
Klamath Falls, OR · Klamath Falls
…recognition/disciplinary actions. Plans and formulates engineering program and organizes project staff according to requirements. Assigns project personnel to specific phases or aspects of…
Added 6 mins ago
Program Management Stf - E4
Lockheed Martin
Lexington, KY · Lexington
The Program Management Stf for Special Operations Forces Global Logistics Support Services (SOF GLSS) will lead execution of Engineering Services contracts, maintenance and modification…
Added 6 mins ago
Supplier Quality Associate Manager
Lockheed Martin
Goleta, CA · Goleta
Ability to travel for supplier‑site visits, audits, or project support
Added 6 mins ago
Project Management & Planning Operations Rep Stf - E4
Lockheed Martin
Fort Worth, TX · Fort Worth
The Project Management & Planning Operations Representative will oversee the operational aspects of ongoing corrective actions responses for the F35 program. Serves as liaison between…
Added 11 mins ago
Software Engineer Sr - E3
Lockheed Martin
Marietta, GA · Marietta
…managed software development environment across all phases of the project life cycle. Adherence to rigorous company and program specific software development processes (PM 4001) is…
Added 11 mins ago
Project Engineer Sr. Staff - Facility & Infrastructure Activation Lead
Lockheed Martin
Silverdale, WA · Silverdale
Resolve cross-functional issues, assign action ownership, and elevate decisions requiring management support.
Added 11 mins ago
RHEL - Staff Full Stack Engineer
Lockheed Martin
Colorado Springs, CO · Colorado Springs
Come join the EADGE-T team and be part of an effort to upgrade the program’s technology and bring new capabilities to the UAE customer. The EADGE-T system is an integrated air missile…
Added 11 mins ago
Sr. Full Stack Engineer (Infrastructure)
Lockheed Martin
Colorado Springs, CO · Colorado Springs
Come join the EADGE-T team and be part of an effort to upgrade the program’s technology and bring new capabilities to the UAE customer. The EADGE-T system is an integrated air missile…
Added 11 mins ago
Systems Engineer Stf - E4
Lockheed Martin
Marietta, GA · Marietta
Responsibilities can include management of Airworthiness artifacts and data requirements to support Airworthiness cycles, technical planning, and preparing the following data artifacts:
Added 11 mins ago
Project Engineer - E2
Lockheed Martin
Remote, United States
…of assigned responsibility. Functions as a liaison between program management and fabrication management. Performs resource planning to forecast future workload and efficiency. Facilitate…
Added 11 mins ago
Operations Engineering Supv - L3
Lockheed Martin
Orlando, FL · Orlando
Project & resource management – Budget development, dashboard creation, capacity planning, and strategic alignment with production goals
Added 11 mins ago
Sr. Full Stack Engineer (Infrastructure)
Lockheed Martin
Colorado Springs, CO · Colorado Springs
Come join the EADGE-T team and be part of an effort to upgrade the program’s technology and bring new capabilities to the UAE customer. The EADGE-T system is an integrated air missile…
Added 11 mins ago
Tool Engineering Mgr - L5
Lockheed Martin
Marietta, GA · Marietta
…cross-functional collaboration, exhibit strong organizational and project management capabilities, and quickly develop relationships to influence outcomes. Additionally, the candidate must…
Added 11 mins ago
Tool Engineer Sr Stf - E5
Lockheed Martin
Marietta, GA · Marietta
…digitizing a tool controlled aircraft, and provide overall technical support to ensure tooling and part scans are configuration controlled and provide for overall program success. Scope…
Added 11 mins ago
Tool Engineer Stf - E4
Lockheed Martin
Marietta, GA · Marietta
…digitizing a tool controlled aircraft, and provide overall technical support to ensure tooling and part scans are configuration controlled and provide for overall program success. Scope…
Added 11 mins ago
Tool Engineer Sr - E3
Lockheed Martin
Marietta, GA · Marietta
…digitizing a tool controlled aircraft, and provide overall technical support to ensure tooling and part scans are configuration controlled and provide for overall program success. Scope…

Maximus

Sr Manager - Proj/Prog

Cheyenne, WY, United States

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

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