Jobs in the United States

25+ jobs

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Added 14 mins ago
AE
Senior Manager - Application Security Research
American Express
New York, NY
- $123,000 to $215,250 USD / year
American Express is seeking a highly technical and innovative Senior Manager of Application Security Research to help advance our application security research, vulnerability discovery, and…
Added 14 mins ago
Senior Java Platform Development Engineer Advanced NYC, NY
Innova Solutions Inc
NEW YORK, NY
We're Looking for a Sr Java Platform Development Engineer Position type: Contract to Hire Duration: Estimated 3-6 Months We are looking for a Senior Software Engineer to join the Platform…
Added 2 hours ago
SG
Backend Software Engineer, Weather & Aviation
Spire Global
Boulder, CO
- $34,986 USD / year
We're seeking a Senior Backend Software Engineer who has helped production systems scale, harden, and stay reliable as usage and expectations grew. You'll own critical services end to end,…
Added 2 hours ago
W
(USA) Senior, Software Engineer
Walmart
SUNNYVALE, CA
- $117,000 to $234,000 USD / year
Extensive experience in software development with proficiency in languages such as JavaScript, React, Python, Java, Rust, Dart, and C++.
Added 4 hours ago
TA
2027 Remote Sensing Architecture Technical Engineer
The Aerospace Corpor
Colorado Springs, CO
- $100,000 to $140,000 USD / year
Work closely with senior staff, management, and teams to plan and conductdeep dives, trade studies, and assessments, translating customer needs into project objectives and providing quality…
Added 4 hours ago
Senior Software Engineer / Typescript, Data, AWS / Boston, MA
Kelly Services
Boston, MA
A multimedia company in Boston is hiring a Senior Software Engineer for their team. As a Senior Developer, you’ll be a point person for building and scaling out their world-class digital…
Added 4 hours ago
Modeling & Simulation Systems Engineer (3/4) (Principal or Sr. Principal)
CORP-Corporate Office
United States
This position may be filled at the Principal Engineer or Senior Principal Engineer Level based on the qualifications below.
Added 6 hours ago
SA
Senior Forward Deployed Engineer
Sinch America Inc.
Denver, CO
- $155,000 to $186,000 USD / year
Added 6 hours ago
AE
Senior Manager - Application Security Research
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
American Express is seeking a highly technical and innovative Senior Manager of Application Security Research to help advance our application security research, vulnerability discovery, and…
Added 6 hours ago
EG
Cloud Engineer
Eliassen Group
Raleigh, NC
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 7 hours ago
M
Cloud Solution Architect - AI Apps
Microsoft
BC, CA · AB, CA
- $96,000 to $177,600 CAD / year
…lead deep technical architecture discussions and engage with senior customer executives, enterprise architects, platform engineers and developers. You will collaborate with a variety of…
Added 7 hours ago
M
Software Engineer II
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · Redmond · Mountain View · New York
- $102,100 to $219,200 USD / year
…modernization, resilience, cost optimization, compliance, and developer…
Added 7 hours ago
M
Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…builds the cloud platform, engineering infrastructure, and developer systems that enable teams to develop, deploy, and operate AI services at scale. You will help create foundational…
Added 7 hours ago
M
Senior Software Engineering
Microsoft
United States
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, you will bring strong software design and engineering expertise, building reliable systems and production-ready services that turn ideas and data-driven…
Added 7 hours ago
M
Senior AI Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…organizational context, and complete complex workflows. As a Senior AI Engineer on the Microsoft Office AI team, you will bring these experiences to hundreds of millions of…
Added 7 hours ago
M
Senior Director, Engineering Leader
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $304,200 USD / year
We are seeking a Senior Director of Engineering to lead the engineering platforms behind CSS and CSU. This leader will own the end-to-end engineering strategy, organizational health,…
Added 7 hours ago
Sr Full Stack Developer - Columbus, OH
Innova Solutions Inc
Columbus, OH
Innova Solutions has a client that is immediately hiring for a Senior Full Stack Developer Title- Senior Full Stack Developer Position Type: Full-time (Contract) Duration: 6+ Months…
Added 8 hours ago
EG
Cloud Engineer
Eliassen Group
Montpelier, VT
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 8 hours ago
Senior Java Developer
Charles Schwab
Southlake, TX
7+ years of experience in actively developing large scale software using: Java or Python and Spring/Spring Boot framework.
Added 8 hours ago
Senior Java Developer
Toyota
Plano, TX
Toyota Financial Services Enterprise Platforms team is seeking a highly motivated Senior Software Engineer to help our growing Enterprise platform needs. The Senior Java Developer will…
Added 8 hours ago
Software Engineering Lead
Toyota
Plano, TX
The TFS Banking and Commercial Lending team is seeking a highly motivated Senior Engineering Lead to join. The Senior Engineering Lead will collaborate with product owners and technical…
Added 8 hours ago
Senior Java Developer
Charles Schwab
Austin, TX
…advisors across digital, branch, and service channels. As a senior technology leader and engineer, you will play a critical role in shaping the next generation of our client data ecosystem…
Added 8 hours ago
Senior Container Platform Engineer
Charles Schwab
Austin, TX
We are seeking a Senior Container Platform Engineer to join our Infrastructure Platforms organization, helping build and operate resilient, secure, and repeatable enterprise container…
Added 8 hours ago
EG
Cloud Engineer
Eliassen Group
Austin, TX
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 8 hours ago
Solutions Engineer
Edward Jones
Saint Louis, MO
…initiatives focused on API governance, automation, observability, developer productivity, and platform modernization, helping accelerate delivery and strengthen operational excellence…

Maximus

ServiceNow & IT Service Management (ITSM) Intern

Jefferson City, MO, United States

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Job details

Experience: '- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English

Original job description

Summary

The ServiceNow platform sits at the center of how we deliver and improve technology services across the enterprise. As a ServiceNow & IT Service Management Intern, you will work with the team responsible for keeping those services running efficiently, improving user experiences, and ensuring the technology environment is accurately represented through our Configuration Management Database (CMDB).

This is not a "shadow and observe" internship. You will contribute to real initiatives that support service delivery, platform operations, reporting, data quality, and process improvement. Working alongside ServiceNow administrators, process owners, architects, and IT leaders, you'll gain exposure to how a large enterprise manages incidents, requests, knowledge, changes, assets, and configuration data at scale.

You'll learn how technology services are delivered behind the scenes, how data drives operational decisions, and how platforms like ServiceNow help organizations automate work, reduce complexity, and improve outcomes. Whether your interests are in technology operations, process design, platform administration, data analytics, or digital transformation, this internship provides hands-on experience with tools and practices used by enterprise IT organizations every day.

By the end of the internship, you will have a practical understanding of IT Service Management (ITSM), CMDB fundamentals, ServiceNow administration, reporting and analytics, workflow automation, and the role enterprise platforms play in delivering reliable technology services.

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Canada, Saudi Arabia, and the United Kingdom. For more information, visit https://www.maximus.com

Essential Duties and Responsibilities:

Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset.
Escalate issues and questions to management, as necessary.
Participate in group discussions with peers or external groups to solution problems of moderate scope.
Participate in meetings to gain process knowledge and guidance on assigned projects.
Read, understand, and perform assignments within prescribed guidelines.
Approach challenges and create solutions with a critical thinking and customer service mindset.
Prepare standard reports and presentation materials.

'- Contribute ideas and recommendations to improve employee and customer experiences across IT services.

Assist with collecting, reviewing, and analyzing user feedback, satisfaction surveys, and service metrics.
Explore the use of AI, automation, and digital technologies to improve workflows, reporting, and service delivery.
Support process improvement initiatives that simplify experiences for users and support teams.
Participate in cross-functional projects focused on innovation, operational effectiveness, and service excellence.
Create reports, dashboards, and presentations that help communicate trends, insights, and opportunities for improvement.
Research emerging technologies, industry trends, and ServiceNow capabilities and share findings with the team.
Collaborate with business and technical stakeholders to identify opportunities to enhance platform adoption and user engagement.

Minimum Requirements

'- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.

'- Rising Senior/Graduate student pursuing a degree in Information Technology, Computer Science, Information Systems, Business, Engineering, or a related field.

Interest in ServiceNow, IT Service Management (ITSM), technology operations, or enterprise platforms.
Exposure to programming or scripting languages such as JavaScript, Python, Java, or similar technologies.
Coursework or project experience involving software development, databases, analytics, process improvement, or technology management.
Familiarity with Agile, project management, or collaborative team projects.
Experience with Microsoft Excel, Power BI, or data analysis tools is a plus.
Strong problem-solving, communication, and organizational skills.
Curiosity, initiative, and a willingness to learn new technologies and business processes.

We don't expect you to be an expert and know everything. We are looking for someone who is curious, eager to learn, and excited to grow their skills.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$28

Maximum Salary

$30

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More about this job

Skills

ServiceNow
IT service management
Reporting
Process improvement
Workflow
Create solutions to problems
Critical thinking
Customer service
Presentation skills
Research
Computer technology
Computer science
JavaScript
Python
Oracle Java
Software development
Agile
Project management
Microsoft Excel
Microsoft Power BI
Data analysis
Problem solving
Communication skills
Organizational skills
Business processes

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