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Added 2 mins ago
M
Senior Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $165,600 to $331,200 USD / year
Cloud Infrastructure Automation and Optimization (CIAO) is the software team that delivers tools, automation, and AI to enable fast, predictable delivery of datacenter capacity, and safe,…
Added 2 mins ago
M
Principal Software Engineer
Microsoft
WA · NY · CA · Redmond, WA · Mountain View, CA · Sunnyvale, CA · Redmond · New York · Mountain View · Sunnyvale
- $142,800 to $304,200 USD / year
As a Principal Software Engineer, on the Substrate Application Platform team, you will help build the next generation platform for internal and external developers and agents to access M365…
Added 3 mins ago
M
Principal Software Engineering Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking for a Principal Software Engineering Manager to lead an engineering team responsible for defining, building, and evolving the foundational capabilities of the Perception…
Added 3 mins ago
M
Principal Architect
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Added 3 mins ago
M
Principal Hardware Engineer
Microsoft
WA · CA · OR · NC · TX · Redmond, WA · Mountain View, CA · Hillsboro, OR · Raleigh, NC · Austin, TX · Redmond · Mountain View · Hillsboro · Raleigh · Austin
- $142,800 to $304,200 USD / year
Lead collaboration projects with hardware, firmware and software teams that drive root cause analysis for one flow end to end; sets the rules agents work within; clears handoffs and share…
Added 18 mins ago
O
Lead Software Engineer - City
OKC
OKLAHOMA CITY, OK · Oklahoma City, OK
- $39.52 to $60.39 USD / hour
The Lead Software Engineer is responsible for being a lead technical resource on a team of software engineers and developers and ensuring the successful delivery of high-quality software…
Added 18 mins ago
O
Business Intelligence Specialist - City
OKC
Oklahoma City, OK
- $39.52 to $60.39 USD / hour
Knowledge and skill with software related to programming and data gathering, mining, analysis and presentation using charts, graphs, or tables.
Added 18 mins ago
O
Collection & Distribution Crew Supervisor - City
OKC
Oklahoma City, OK
- $26.73 to $40.87 USD / hour
Added 18 mins ago
O
Environmental Technician - City
OKC
Oklahoma City, OK
- $26.73 to $40.87 USD / hour
Added 18 mins ago
O
Plant Operator III - City
OKC
Oklahoma City, OK
- $28.08 to $42.87 USD / hour
Added 23 mins ago
R&D Engineer 2/3
Los Alamos National Laboratory
Los Alamos, NM
…quality personnel responsible for nuclear weapon development, testing, design, realization, and…
Added 23 mins ago
Mechanial Engineer (R&D Engineer 2)
Los Alamos National Laboratory
Los Alamos, NM
…designing, planning, and executing designs for fabrication and testing of products, and using statistical analysis techniques. Experience with computer aid design tools such as SolidWorks,…
Added 23 mins ago
Systems Engineer (R&D Engineer 2 or 3)
Los Alamos National Laboratory
Los Alamos, NM
Organize and lead technical alignment and review meetings among engineering teams, track actions, manage technical interfaces among subsystems and associated engineering teams, and assure…
Added 23 mins ago
Inert Process Engineering First Line Manager (Manufacturing Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
Partner with the Group Leader in DP-2 to lead Process Engineers, assist in managing staff, and support technical activities within the group to meet programmatic deliverables and…
Added 23 mins ago
Weapons Product Definition Deputy Group Leader (R&D Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
…objectives are met. You will partner with the Group Leader to lead and mentor employees, jointly overseeing all facets of the employee experience, including hiring and onboarding, work…
Added 23 mins ago
R&D Engineer 2/3
Los Alamos National Laboratory
Los Alamos, NM
…Security mission needs. Work includes a mix of hands-on building, testing, and fielding of equipment, as well as computer-based design and…
Added 23 mins ago
R&D Engineer 3/4
Los Alamos National Laboratory
Los Alamos, NM
…quality personnel responsible for nuclear weapon development, testing, design, realization, and…
Added 23 mins ago
R&D Engineer 3
Los Alamos National Laboratory
Los Alamos, NM
…Instrument Realization Group (ISR-5). In this role, you will lead the design, analysis, assembly, testing, and integration of custom space-based instrumentation for national security and…
Added 23 mins ago
Mechanical Engineer (R&D Engineer 2)
Los Alamos National Laboratory
Los Alamos, NM
…designing, planning, and executing designs for fabrication and testing of products, and using statistical analysis techniques. Experience with computer aid design tools such as SolidWorks,…
Added 23 mins ago
Mechanical Engineer (R&D Engineer 2)
Los Alamos National Laboratory
Los Alamos, NM
…designing, planning, and executing designs for fabrication and testing of products, and using statistical analysis techniques. Experience with computer aid design tools such as SolidWorks,…
Added 23 mins ago
Pulsed Power Engineering Technologist (Engineering Technologist 1/2)
Los Alamos National Laboratory
Los Alamos, NM
Ability to work independently or lead a team on tasks with minimal oversight
Added 23 mins ago
Engineering Technologist 1/2 - Machining
Los Alamos National Laboratory
Los Alamos, NM
…You may use computer-aided design tools and other engineering software to develop or modify drawings, models, tooling concepts, equipment layouts, and technical…
Added 23 mins ago
Shock and Vibration Test Engineer (R&D Engineer 2/3)
Los Alamos National Laboratory
Los Alamos, NM
…serve as a technical leader for experimental modal analysis and lead the development of the team's modal testing capability. You will plan and lead complex testing efforts, work directly…
Added 23 mins ago
Post-Bachelor's Communications Intern (Business Management)
Los Alamos National Laboratory
Los Alamos, NM
…development. Work is assigned and mentored by a communications…
Added 23 mins ago
Senior Microbiologist
Curia
Albuquerque, NM
Lead and perform NPI microbiological testing, including endotoxin, sterility, bioburden, microbial limits, growth promotion, biological indicators, utilities, environmental monitoring, and…

Closed listing

Maximus

Senior Telecom Engineer

Raleigh, NC, United States

Remote

This opening has closed.

The original listing is kept below for reference.

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

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Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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