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Added 1 min ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Providence, RI
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 1 min ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Providence, RI
- $131,000 to $174,000 USD / year
Automation and CI/CD experience (Python, Bash, PowerShell, Jenkins, Artifactory, Ansible) and ITSM tools such as ServiceNow.
Added 1 min ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Providence, RI
…platform configuration to the requirements defined by Information Security and AI GRC. Governance, policy, risk acceptance, control requirements, and independent control assurance remain…
Added 1 min ago
EG
Cloud Engineer
Eliassen Group
Providence, RI
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 5 mins ago
Elastic Agent Engineer
Leidos
Adelphi, MD
Leidos is seeking an experienced Elastic Agent Engineer to strengthen enterprise cybersecurity visibility, endpoint protection, and centralized logging for the U.S. Army C5ISR Cyber…
Added 5 mins ago
Full Stack Application Engineer
CACI International
Laurel, MD
…challenges? CACI is seeking a skilled and motivated Application Engineer to join our team in Laurel, MD. In this role, you will help modernize and enhance critical intelligence systems by…
Added 5 mins ago
Lead DevSecOps Engineer
Leidos
Gaithersburg, MD
Leidos is seeking a Lead DevSecOps Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform (L-CAP).…
Added 5 mins ago
DevSecOps Security Engineer
Leidos
Gaithersburg, MD
Leidos is seeking a DevSecOps Security Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform…
Added 5 mins ago
Senior Principal Cyber Security Engineer Specialist
Concurrent Technologies Corporation
Columbia, MD
The Senior Principal Cyber Security Engineer/Specialist is the highest-level technical and strategic leader, responsible for shaping the organization's global cybersecurity vision and…
Added 5 mins ago
Senior Software Engineer (Ansible Automation)
Sealing Technologies
Columbia, MD
You will be engineering a complex automation framework, written primarily in Ansible and Python, that deploys Defensive Cyber Operations (DCO) hunt kits to physical hardware. You will…
Added 5 mins ago
Software Engineer (Infrastructure Automation)
Sealing Technologies
Columbia, MD
You will be part of the development team responsible for engineering an automation framework, written primarily in Ansible and Python, that deploys Defensive Cyber Operations (DCO) hunt…
Added 5 mins ago
Senior Cloud Engineer
CACI International
Bethesda, MD
Experience using automation and scripting tools such as Terraform, CloudFormation, Ansible, Python, Bash, PowerShell, or equivalent technologies.
Added 5 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Annapolis, MD
…platform configuration to the requirements defined by Information Security and AI GRC. Governance, policy, risk acceptance, control requirements, and independent control assurance remain…
Added 6 mins ago
Senior Data Scientist/Engineer and Application Developer
Deloitte
Baltimore, MD
3+ years of experience using SQL, Python, and PySpark for data ingestion, transformation, and automation
Added 6 mins ago
AI Automation Engineer
ManpowerGroup
Bethesda, MD
Our client, AI & Digital Enablement is seeking a AI Automation Engineer to join their team. As a AI Automation Engineer, you will be part of the AI and Digital Enablement team supporting…
Added 6 mins ago
EG
Senior AI Engineer
Eliassen Group
Aberdeen Proving Ground, MD
- $80 to $90 USD / hour
Our client seeks an AI Engineer to support CECOM ASIC in developing and deploying AI/ML models, agentic AI systems, analytics solutions, and automation workflows that drive Army readiness…
Added 6 mins ago
EG
Cloud Engineer
Eliassen Group
Annapolis, MD
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 18 mins ago
Software Development Engineer, Platform Engineering & Emerging Technology
Amazon Web Services, Inc.
Seattle, WA
…entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by…
Added 19 mins ago
Senior Staff AI / ML Solutions Engineer
ThermoFisher Scientific
Morrisville, NC
We have a new opening within the Clinical Research Group (CRG) of Thermo Fisher for a Senior Staff AI/ML Solutions Engineer to support the Finance organization and serve as the hands-on…
Added 19 mins ago
Senior Cyber Platform Engineer
MetLife
Cary, NC
Demonstrated scripting and automation experience using languages such as PowerShell, Python, or Bash to automate security engineering and operational workflows.
Added 20 mins ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Raleigh, NC
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 20 mins ago
Senior Embedded Systems Verification Engineer
Eaton Corporation
Raleigh, NC
Develop and support test automation scripts and frameworks using Python, Java, and/or C# to improve test efficiency and coverage.
Added 20 mins ago
Senior Telecom Engineer
Maximus
Raleigh, NC
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 20 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Raleigh, NC
…Docker, Kubernetes, and familiar with Git development. The Engineer is expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
Added 20 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Raleigh, NC
…platform configuration to the requirements defined by Information Security and AI GRC. Governance, policy, risk acceptance, control requirements, and independent control assurance remain…

Maximus

Senior Telecom Engineer

Raleigh, NC, United States

Remote

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

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Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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