Jobs in the United States

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Added 2 mins ago
Project/Task Lead – Network Engineering
GD Information Technology, Inc.
United States
…(NetScout, Wireshark), endpoint tools (Tanium, McAfee ePO), and automation scripting (PowerShell, Python, Bash,…
Added 2 mins ago
Lead Cloud Architect
GD Information Technology, Inc.
Remote, United States
Promote CI/CD practices and automation tools for provisioning cloud services.
Added 7 mins ago
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Sr Manager, Information Security (Bilingual in Chinese)
TransGlobal
Diamond Bar, CA
- $120,000 to $150,000 USD / year
The role collaborates closely with Product, Software Development, QA, and AI & Automation teams to align infrastructure and security with modern development and delivery practices.
Added 7 mins ago
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Sr Manager, Information Security (Bilingual in Chinese)
TransGlobal
Monrovia, CA
- $120,000 to $150,000 USD / year
The role collaborates closely with Product, Software Development, QA, and AI & Automation teams to align infrastructure and security with modern development and delivery practices.
Added 7 mins ago
Software Development Engineer, Platform Engineering & Emerging Technology
Amazon Web Services, Inc.
Seattle, WA
…an expert at platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane…
Added 8 mins ago
M
Application Programmer I
ManpowerGroup
Charlotte, NC
- $18 to $21 USD / hour
…mindset, and the drive to improve operational efficiency through automation - skills that will align successfully in the…
Added 8 mins ago
Lead Automation / Manufacturing Engineer
Eaton Corporation
Roxboro, NC
Eaton’s IS VEH VGNA / Vehicle Group North America division is currently seeking a Lead Automation / Manufacturing Engineer.
Added 8 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
Experience/technical knowledge with Apigee, Microservices, JavaScript, Java, Spring-boot, Github and/or Test Automation
Added 8 mins ago
CC
Material Prep, Staff
Curtiss-Wright Corporation
Shelby, NC
- $20 to $26 USD / hour
…demanding applications in Aerospace, Defense and Industrial Automation markets. Our market leading solutions help improve the reliability, efficiency and performance of our customers'…
Added 8 mins ago
CC
Machinist, Staff
Curtiss-Wright Corporation
Shelby, NC
- $25 to $30 USD / hour
…demanding applications in Aerospace, Defense and Industrial Automation markets. Our market leading solutions help improve the reliability, efficiency and performance of our customers'…
Added 8 mins ago
Senior Manager, Automation Engineering
Novo Nordisk
Clayton, NC
Responsible for Automation department divided into two tracks: daily engineering system improvements & long-term project upgrades on automation systems. Provides leadership & coaching to…
Added 8 mins ago
Machine Performance & Controls Engineering specialist
Caterpillar, Inc.
Clayton, NC
Perform on-machine evaluation of controls, automation, and user interface solutions to ensure feasibility and performance targets are met.
Added 8 mins ago
Senior Manager, Process and Compliance (Assembly and Packaging)
Genentech
Holly Springs, NC
…facility's core is defined by innovation - leveraging advanced automation, robotics, digital tools, real-time data analytics, and simple, streamlined processes to produce the highest…
Added 8 mins ago
Principal / Sr. Principal DevOps Engineer (AHT)
Northrop Grumman
Morrisville, NC
Integrates development pipelines leveraging automation with test-driven development tools and continuous integration/test frameworks.
Added 8 mins ago
Principal / Sr Principal Cloud Engineer (AHT)
Northrop Grumman
Morrisville, NC
Integrates development pipelines leveraging automation with test-driven development tools and continuous integration/test frameworks.
Added 8 mins ago
Staff DevOps Engineer
Northrop Grumman
Morrisville, NC
Integrates development pipelines leveraging automation with test-driven development tools and continuous integration/test frameworks.
Added 8 mins ago
Staff Cloud Engineer
Northrop Grumman
Morrisville, NC
Integrates development pipelines leveraging automation with test-driven development tools and continuous integration/test frameworks.
Added 8 mins ago
Senior Staff AI / ML Solutions Engineer
ThermoFisher Scientific
Morrisville, NC
Design, build, and integrate AI applications using generative AI, machine learning, enterprise data, and workflow automation as appropriate to the business problem.
Added 8 mins ago
IT Auditor
MetLife
Cary, NC
Hands-on experience with automation, scripting, AI-enabled solutions, dashboards, or technology projects that improve processes and generate insights.
Added 8 mins ago
Senior Cyber Platform Engineer
MetLife
Cary, NC
…capabilities, troubleshoot complex issues, and improve the automation, integration, reliability, and operational maturity of MetLife’s security platforms across a complex global…
Added 8 mins ago
Sr. Account Director, Business Development (Biotech CDSD) - US East Coast
ThermoFisher Scientific
Greenville, NC · Wilmington, NC
Understanding of sales automation systems and Microsoft Office programs.
Added 8 mins ago
Manager, Finance Prospective Real-World Science
ThermoFisher Scientific
Wilmington, NC
Experience with digital transformation initiatives and process automation
Added 9 mins ago
Senior Director, Business Analytics
Labcorp
Durham, NC
…visualization, artificial intelligence, generative AI, and intelligent automation, driving innovation and accelerating analytics maturity across the Diagnostics…
Added 9 mins ago
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Data Center Facilities Operations Technician IV – General (IC4/OPX)
Oracle
Raleigh, NC
- $91,400 to $187,000 USD / year
Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined…
Added 9 mins ago
Senior FinOps Analyst - AI
RELX INC
Raleigh, NC
Are you passionate about using data, analytics, and automation to drive smarter decisions at scale?

Maximus

Senior Telecom Engineer

Raleigh, NC, United States

Remote

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

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Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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