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Added 1 min ago
AI Solutions Developer
Fairfield University
Fairfield, CT
The AI Solutions Developer designs, builds, tests, and supports modern software solutions that use AI, web, and cloud technologies to meet the needs of faculty, staff, and students. This…
Added 2 mins ago
CA
Senior Contracts Analyst- Procurement Services – SFO (1823) (EXEMPT)
City and County of San Francisco
San Francisco, CA
- $126,126 to $153,296 USD / year
Added 3 mins ago
Developer Relations Lead
Zenrows
Remote, United States
Zenrows is the web data infrastructure for AI. Founded in 2021, we give developers, AI agents and businesses one reliable way to access, extract and structure data from any website, at any…
Added 3 mins ago
Manufacturing Training Instructor | ACA
AFL Telecommunications
Duncan, SC
Added 3 mins ago
Developer
IES Communications
United States
Position Summary We are seeking a .NET Developer with 2–5 years of professional experience to build, maintain, and enhance desktop and web applications using C#, .NET, and SQL. This role…
Added 4 mins ago
IG
Sr. Software Engineer
Insight Global
Johnston, IA
- From $56 USD / hour
Strong C# and .NET experience building ASP.NET Core Web APIs, including dependency injection, layered architecture and async/await
Added 4 mins ago
IG
COPY - Senior ERP Developer - REMOTE
Insight Global
Remote, United States
- From $94 USD / hour
Experience with REST APIs, web services, and system integrati
Added 4 mins ago
EG
QA Automation Engineer
Eliassen Group
Dover, DE
- $75 to $82 USD / hour
Added 5 mins ago
Senior Communication and Public Affairs Specialist
Dynanet Corporation
Rockville, MD
Added 8 mins ago
Senior Software Dev Manager, S3
Amazon.com Services LLC
Seattle, WA
…and ready to apply your experience at massive scale? Amazon Web Services' Cloud Storage, Amazon S3, is one of the largest distributed storage systems in the world. We host trillions of…
Added 8 mins ago
Senior Software Development Engineer, Rendering Foundations
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…federated user experiences at Amazon across mobile app and…
Added 8 mins ago
Systems Development Engineer, AWS Commerce Platform-ADC
Amazon Development Center U.S., Inc.
Denver, CO
Added 8 mins ago
Forward Deployed Engineer, AWS Forward Deployed Engineering
Amazon Web Services, Inc.
Boston, MA · Seattle, WA · New York, NY · East Palo Alto, CA · San Francisco, CA
Added 9 mins ago
Sr. Project Manager, Technology Delivery 4D
Genpact LLC
521 Fifth Avenue, NY
Added 9 mins ago
Director, Cybersecurity Engineering
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Added 9 mins ago
Director, Active Directory Engineering
United Services Automobile Asn
United States
Added 9 mins ago
Director, Authentication Engineering
United Services Automobile Asn
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Added 9 mins ago
Director, SASE Engineering
United Services Automobile Asn
United States
Added 10 mins ago
Regional Marketing Specialist, Florida
Eye Health America LLC
Fort Myers, FL
Added 10 mins ago
Software Engineer
ServiceNow
Santa Clara, CA
Added 12 mins ago
Graphic Design Intern
Sargento Foods
Plymouth, WI
Added 12 mins ago
Marketing Coordinator Senior
GSS Geisinger System Services
Remote, United States
Added 12 mins ago
Transportation Coordinator
Arvato Bertelsmann
Pleasant Prairie, WI
Added 12 mins ago
Patient Service Agent
Smile Doctors LLC
Dallas, TX
Added 12 mins ago
Senior Controls Engineer
MODINE MANUFACTURING COMPANY
RACINE, WI

Closed listing

Maximus

Senior Telecom Engineer

Madison, WI, United States

Remote

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

About employer

More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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