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Sr Manager, Systems Reliability Engineering
Disney Worldwide Services, Inc.
Seattle, WA
- $200,400 to $268,700 USD / year
…platforms across The Walt Disney Company. The team applies software engineering and DevOps principles to architect, automate, monitor, test, and operate resilient systems at…
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Animal Care Technician II
University of Pittsburgh
Pittsburgh, PA
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Food Service Associate - Part Time
Thedacare
Shawano, WI
- Part-time
Added 1 min ago
Asset Tagging Associate
AECOM
Atlanta, GA
Added 1 min ago
A
Survey Party Chief
AECOM
Hunt Valley, MD
- $30 to $41 USD / hour
Added 1 min ago
Community Engagement and Advocacy Manager
Tailscale
Remote, United States
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. F
Added 1 min ago
Community Engagement and Advocacy Manager
Tailscale
Remote, United States
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. F
Added 1 min ago
Florida Traffic Practice Lead
Barge Design Solutions
Jacksonville, FL · Gainesville, FL · FL · Orlando, FL · Miami, FL · Panama City Beach, FL
Added 1 min ago
Project Executive- Director of Project Excellence
Kelso Industries
Jackson, GA
Added 1 min ago
AH
SW Care Manager for Non Skilled Home Care
Assisting Hands - Brevard
Melbourne, FL
- $60,000 to $65,000 USD / year
Added 1 min ago
AH
LPN Care Manager for Non Skilled Home Care
Assisting Hands - Brevard
Melbourne, FL
- $60,000 to $65,000 USD / year
Added 1 min ago
RN | Medical/Surgical
Monument Health Spearfish Hospital
Spearfish, SD
Added 1 min ago
RN | Progressive Care Unit (PCU/IMC/SSO)
Monument Health Rapid City Hospital, Inc.
Rapid City, SD
Added 1 min ago
RN | Progressive Care Unit (PCU/IMC/SSO)
Monument Health Rapid City Hospital, Inc.
Rapid City, SD
Added 2 mins ago
TG
PART TIME ASSISTANT CASE MANAGER
The GEO Group
Neptune City, NJ
- $18.5 USD / hour
- Part-time
Added 2 mins ago
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Principal Platform Software Engineer - Oracle Health
Oracle
United States
- $105,900 to $234,600 USD / year
Collaborate closely with AI researchers, software developers, product managers, UX designers, and healthcare domain experts to
Added 2 mins ago
AC
Customer Service Representative
Aston Carter
Indianapolis, IN
- $20 to $21 USD / hour
Added 2 mins ago
AC
Recruiter I (AUTA)
Aston Carter
Seattle, WA
- $36 USD / hour
Job DescriptionThe Recruiter I / Sourcer plays a key role in attracting and hiring technical talent, particularly for software development and other technology-focused roles. This position…
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People Analytics Project Manager
DAVITA
Denver, CO
- $70,000 to $106,000 USD / year
Added 2 mins ago
Commercial Insurance Account Executive
GPAC
Dixon, IL
Added 2 mins ago
Commercial Insurance Account Executive
GPAC
Princeton, IL
Added 2 mins ago
Commercial Insurance Account Executive
GPAC
Galva, IL
Added 2 mins ago
Microsoft Dynamics 365 Quality Assurance Analyst
Default - MMO
Cleveland, OH
Added 2 mins ago
Parts Room Coordinator
Novolex
Bedford Park, IL
Added 2 mins ago
RF
Sales Associate
Riser Fitness, LLC
Dublin, CO
- $16 to $21 USD / hour

Closed listing

Maximus

Senior Telecom Engineer

Salt Lake City, UT, United States

Remote

This opening has closed.

The original listing is kept below for reference.

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

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Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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