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Software Quality Engineer I - II
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CTY, UT
Software Quality Engineer I - II (Facets Application Services) Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington,…
Added just now
Software Quality Engineer I - II
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CTY, UT
Software Quality Engineer I - II (Facets Application Services) Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington,…
Added just now
Software Development Engineer II - III
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CTY, UT
Software Development Engineer II - III (EDI Enrollment) Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston,…
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Principal/Sr. Principal Facilities Engineer - Level 3 or 4
Northrop Grumman
Clearfield, UT
In this position the Principal Facilities Engineer or Senior Principal Facilities Engineer will plan, design and oversee the reconfiguration, maintenance, and alteration of equipment,…
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Rotational Engineer
Chart Industries
Orem, UT
Chart has several programs designed with emerging leaders in mind; one of these programs is our Engineering Rotational Development Program. We are looking for exceptional Engineering…
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Project Engineer / Civil Engineer Utility Design
PSOMAS AND ASSOCIATES
SOUTH JORDAN, UT
Added just now
IH
Quality Analyst Engineer - Senior
Intermountain Health
West Valley City, UT
- $120,000 to $135,000 USD / year
Academic Discipline(s): Computer Science, Computer Engineering, Information Technology, or Electronics Engineering
Added just now
Missile Integration Technical Lead
Northrop Grumman
Corinne, UT · Roy, UT
Northrop Grumman Defense Systems is seeking a Missile Integration Technical Lead - Senior Staff Systems Test Engineer to join the Sentinel program in enhancing the US Space Force’s ICBM…
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Sentinel - Systems Engineer / Principal Systems Engineer
Northrop Grumman
Roy, UT
Strong understanding and broad application of complex engineering systems (engineering standards, configuration management, material review board, process control, tooling, facilities,…
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Radiation Effects Engineer
The Boeing Company
Ogden, UT
Boeing Defense, Space, and Security (BDS) is seeking a Radiation Effects Engineer, mid-career or senior level, to serve as Radiation Safety Officer (RSO) at Little Mountain Test Facility in…
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Front End Web Applications Developer (Mid-Level) (5664)
SMX
Salt Lake City, UT
SMX is currently looking for a highly motivated Software Engineer - Front End Web Applications to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
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Front End Web Applications Developer (Junior) (5660)
SMX
Salt Lake City, UT
SMX is currently looking for a highly motivated Software Engineer - Front End Web Application s to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
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Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Salt Lake City, UT
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
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Lead Software Engineer
Highmark Health
Salt Lake City, UT
The job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. The position…
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Head of Forward Deployed Engineering
Bausch + Lomb
Salt Lake City, UT
Bausch + Lomb is seeking a Head of Forward Deployed Engineer (FDE) to turn AI from pilots into production capability across B+L. This is a hands-on builder role embedded in manufacturing,…
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Associate Software Engineer
Highmark Health
Salt Lake City, UT
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
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Software Engineer 2
Humana
Salt Lake City, UT
The Software Engineer 2 will join a collaborative engineering team focused on building and enhancing applications that support cybersecurity and identity access management initiatives. This…
Added 1 min ago
Senior Telecom Engineer
Maximus
Salt Lake City, UT
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 1 min ago
Manager, Identity Access Management
KPMG LLP
SALT LAKE CITY, UT
Added 1 min ago
T
Information Security Engineer
TTEC
Salt Lake City, UT
- $65,000 to $70,000 USD / year
…award-winning employment experience. As a Information Security Engineer working remote in US, you’ll be a part of bringing humanity to business.…
Added 1 min ago
Director - Customer Response Engineering
Trellix
Salt Lake City, UT
Partner with Technical Support, Customer Success, Product Management, and Engineering so issues reach the right engineer fast and customer feedback reaches the roadmap.
Added 1 min ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Salt Lake City, UT
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 1 min ago
Senior Lead Engineer
PwC
Salt Lake City, UT
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 1 min ago
Project Engineer
HEXCEL CORPORATION
SALT LAKE CITY, UT
Added 1 min ago
Lead Engineer
PwC
Salt Lake City, UT
As a Lead Engineer you will guide the design, build, testing, and modernization of custom applications across cloud-native and on-premise environments, using modern engineering approaches,…

Maximus

Senior Telecom Engineer

Atlanta, GA, United States

Remote

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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