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Architect - Remote
UnitedHealth Group
Fort Washington, PA
- $112,700 to $193,200 USD / year
…demonstrations of new technologies across the organization. In senior level roles, leads business solutions, capabilities, and is a solid influencer that engages with client executives and…
Added 1 min ago
Software Development Engineer, Finance Technology
Amazon
Bellevue, WA
Design the solution and make the tradeoffs. You will code independently, and you will have senior and principal engineers to pull in when a tradeoff is genuinely hard or when a design needs…
Added 1 min ago
Software Development Engineer, Finance Technology
Amazon
Bellevue, WA
Design the solution and make the tradeoffs. You will code independently, and you will have senior and principal engineers to pull in when a tradeoff is genuinely hard or when a design needs…
Added 2 mins ago
Senior Software Development Engineer , Leo Customer Terminals Applications & Networking Team
Amazon
Redmond, WA
Experience programming with at least one modern language such as C++, Rust, C, Java, or Python, including object-oriented design
Added 2 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Olympia, WA
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 2 mins ago
Associate Software Engineer
Highmark Health
Olympia, WA
Monitor work against production schedule and provide progress updates and report any issues or technical difficulties to senior developers/principals on a regular basis.
Added 2 mins ago
Senior Telecom Engineer
Maximus
Olympia, WA
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 2 mins ago
Manager, Senior Economist, Marketing Measurement
Amazon
Seattle, WA
Experience with scripting language (e.g., Python, Java, or R)
Added 2 mins ago
Software Dev Engineer, Software Controller, CLOS Fabric Engineering, AWS
Amazon
Seattle, WA
Are you a developer passionate about building incredible software? Committed to quality, agility, and consistency? Curious how software and AI/ML can operate and maintain one of the world's…
Added 2 mins ago
Software Development Manager, Promotions Purchase Execution & Experience (PPEX)
Amazon
Seattle, WA
1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience
Added 2 mins ago
Senior Data Engineer, AWS Analytics Engineering
Amazon
Seattle, WA
We are seeking a Senior Data Engineer to join our team. This individual will own 3-5 data domains end-to-end, operate hundreds of pipelines, and drive architectural improvements that impact…
Added 2 mins ago
Senior Data Engineer, AWS Analytics Engineering
Amazon
Seattle, WA
We are seeking a Senior Data Engineer to join our team. This individual will own 3-5 data domains end-to-end, operate hundreds of pipelines, and drive architectural improvements that impact…
Added 2 mins ago
Staff Software Engineer, Geo Automotive SDK
Google
Seattle, WA
Experience designing and building APIs, SDKs, or software applications within the Android ecosystem (Kotlin, Java, or C++).
Added 2 mins ago
Sr.Software Dev Engineer, DDB Index and Search
Amazon
Seattle, WA
Senior Software Development Engineer, DynamoDB Search and Indexing
Added 2 mins ago
Senior Engineer
PwC
Seattle, WA
As a Senior Engineer you will help design, build, and test custom applications within our Advisory practice, bringing together software engineering, cloud-based solution delivery, and…
Added 2 mins ago
Senior Lead Engineer
PwC
Seattle, WA
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 8 mins ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
Serve as the senior technical lead in discovery and solution design with executive stakeholders; translate ambiguous opportunities into actionable, production-ready plans.
Added 8 mins ago
Senior Infrastructure Solutions Engineering (AI & Automation)
ewminds consulting Services
Frazer Township, PA
Our client is seeking a highly experienced Senior Vice President, Infrastructure Solutions Engineering leader to drive the next generation of AI-powered infrastructure automation across the…
Added 18 mins ago
MG
Backend Engineer Intern
Match Group
Palo Alto, CA · Los Angeles, CA
- $47 USD / hour
As a Backend Engineer Intern at Tinder, you will partner directly with senior members of the engineering team and be empowered to contribute solutions to Tinder’s backend system. We are…
Added 20 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…technical dependencies, developing KPIs and status reports to senior…
Added 20 mins ago
Director, Full Stack Engineer
Capital One
Riverwoods, IL
Partner with senior engineering and business leaders to align product roadmaps with scalable technology capabilities
Added 20 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Springfield, IL
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 20 mins ago
Associate Software Engineer
Highmark Health
Springfield, IL
Monitor work against production schedule and provide progress updates and report any issues or technical difficulties to senior developers/principals on a regular basis.
Added 20 mins ago
Senior Telecom Engineer
Maximus
Springfield, IL
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 21 mins ago
Senior Engineer
PwC
Chicago, IL · Rosemont, IL
As a Senior Engineer you will help design, build, and test custom applications within our Advisory practice, bringing together software engineering, cloud-based solution delivery, and…

Maximus

Senior Telecom Engineer

Springfield, IL, United States

Remote

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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