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IT Undergraduate Student
WEX
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The WEX Summer Internship Program: Learn, Lead, and Make an Impact
Added 7 mins ago
Senior Lead Engineer
PwC
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As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 7 mins ago
Senior Software Engineer (Institutional, Financing)
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Drive engineering excellence by improving developer tooling, testing infrastructure, monitoring, and operational reliability across financing systems.
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Lead Software Engineer
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…development using the latest technologies and design patterns. A lead engineer will take a leadership role with other development individuals (engineers, application developers, etc.) to…
Added 7 mins ago
Senior Telecom Engineer
Maximus
Salem, OR
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 7 mins ago
Lead Engineer
PwC
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As a Lead Engineer you will guide the design, build, testing, and modernization of custom applications across cloud-native and on-premise environments, using modern engineering approaches,…
Added 15 mins ago
Senior Technical Solutions Manager, Billing, Google Cloud
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Experience with web technologies (HTTP, HTML, DNS, TCP), experience reading code in a general-purpose language (e.g., Java, Python, Go) or system design, AI-assisted coding/debugging.
Added 15 mins ago
Lead Software Engineer
Highmark Health
Jackson, MS
…development using the latest technologies and design patterns. A lead engineer will take a leadership role with other development individuals (engineers, application developers, etc.) to…
Added 17 mins ago
Lead Software Engineer Java Spring Boot
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As a Lead Software Engineer Java Spring Boot at JPMorgan Chase within the Corporate Technology you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 31 mins ago
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Added 33 mins ago
Lead Java Developer
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The New York State Integrated Eligibility System (IES) Program is seeking a skilled and collaborative Java Developer to support the development of modernization of the New York State…
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Lead an embedded software team to meet customer requirements within allocated cost/scope/schedule commitments.
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…suite of tools across the development lifecycle to improve developer productivity and reduce friction at…
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- $123,000 to $215,250 USD / year
…provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and…
Added 34 mins ago
Implementation Specialist
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NEW YORK, NY
…Specialist to join our Client Services/Implementation team and lead software implementation projects for hedge funds, asset managers, banks, and brokers. This role requires strong project…
Added 34 mins ago
Lead Software Engineer (Knowledge of the financial trading ecosystem/ Full Stack) Hybrid
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NEW YORK, NY
…their expectations. We are seeking a talented and experienced Lead Software Engineer to join our engineering team. In this role, you will help design and develop financial trading…
Added 34 mins ago
Cross Platform / Solution Arch
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NEW YORK, NY
Added 35 mins ago
AI Solutions Architect-Office of Research, Innovation and Economic Development (ORIED)
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Lead Site Reliability Engineer - Remote
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Technical Lead
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Brooklyn, NY
- Lead initiatives to automate DevOps tasks, improving deployment efficiency, reliability, and developer productivity.
Added 2 hours ago
Senior Software Engineer
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…roles within the team, from architect to high-skilled software developer and technical team leader, to consultant and product evangelist. End-to-end responsibility for the software services…
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SDC SE/Digital Engineering---Manager
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Lead end-to-end delivery of software engineering work across planning, design, development, testing, release, and production support.
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IT Security Operations (6152-1)
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The Cybersecurity IAM Engineer / SailPoint IdentityIQ and Identity Security Cloud Developer & Architect is responsible for designing, engineering, and modernizing enterprise identity…
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Senior Machine Learning Engineer
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Remote, United States
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…accurate, reliable customer experiences. In this role, you will lead the development of computer vision and multimodal models, taking innovative approaches from experimentation through…

Closed listing

Maximus

Senior Telecom Engineer

Jackson, MS, United States

Remote

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

About employer

More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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