Jobs in the United States

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Added 1 min ago
Infrastructure Engineer II
Emergent Holdings, Inc.
Corinth, MS
SUMMARY: The Infrastructure Engineer II role is responsible for the operations of secure and highly available computing platforms, servers, and networks. This role is responsible for…
Added 1 min ago
Software Engineer III - Guidewire (ClaimCenter)
Emergent Holdings, Inc.
Corinth, MS
…technical troubleshooting, root cause analysis, correction of software defects, and production application validation. Assist in design and maintenance of existing software. Follows…
Added 1 min ago
Infrastructure Engineer I
Emergent Holdings, Inc.
Jackson, MS
Job Description: SUMMARY: The Infrastructure Engineer I role is responsible for the operations of secure and highly available computing platforms, servers, and networks. This role is…
Added 1 min ago
Senior Telecom Engineer
Maximus
Jackson, MS
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 1 min ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Jackson, MS
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 1 min ago
Network Operations Engineer
Meta
Jackson, MS
Automation: Collaborate with the team to analyze operational events to identify new automation opportunities and achieve our goals of all Tier-1 faults in the network being fully remediated…
Added 3 mins ago
Lead Software Engineer Java Spring Boot
JPMC page
Wilmington, DE
As a Lead Software Engineer Java Spring Boot at JPMorgan Chase within the Corporate Technology you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 13 mins ago
P
Engineering Lead, US
Parallel
NY
- $200,000 to $300,000 USD / year
Today, up to 25% of healthcare spending is lost to manual, repetitive administrative tasks. Legacy software hasn't helped: it has made work slower, more complex and more frustrating for…
Added 13 mins ago
PG
Robotics Test Engineer
Premier Global Links
San Francisco · San Francisco, CA
- $115,000 to $180,000 USD / year
Premier Global Links LLC is seeking a motivated Systems Test Engineer for an innovative technology company developing AI-powered robotics and automation systems for life sciences research.
Added 14 mins ago
Senior AI Engineer, Marketing
OPSWAT
Remote, United States
We are looking for an innovative engineer for the GTM Product Team to strengthen the technology beneath OPSWAT's marketing operations. Marketing runs on HubSpot today, and it works hard for…
Added 14 mins ago
Senior AI Engineer, Marketing
OPSWAT
Tampa, FL
We are looking for an innovative engineer for the GTM Product Team to strengthen the technology beneath OPSWAT's marketing operations. Marketing runs on HubSpot today, and it works hard for…
Added 17 mins ago
ZT
2027 Summer Internship (US) - Software/AI Engineer (Handheld Mobile Computers)
Zebra Technologies
Holtsville, NY
- $33 to $40.5 USD / hour
Our team owners the of Software development for all Zebra Handheld Mobile Computers. We handle the Android OS, working with different organizations to ensure our software meets all…
Added 17 mins ago
Controls Engineer II
SP Industries Inc.
GARDINER, NY
ATS Company: SP Industries Requisition ID: 17568 Location: Gardiner, NY, US, 12525Date: Aug 7, 2026 Controls Engineer II SP Industries, Inc., an ATS company, has an opening for a Controls…
Added 17 mins ago
Systems Engineer - Mission planning
Lockheed Martin
Owego, NY
We are seeking an experienced Electronic Warfare (EW) Systems Engineer to join our team. In this exciting role, you will have the opportunity to collaborate with industry-leading design…
Added 18 mins ago
RA
Lead Network Engineer
RWE Americas
White Plains, NY
- $127,000 to $171,000 USD / year
The Lead Network Engineer provides advanced technical leadership for the design, implementation, operation, and security of OT network infrastructure across multiple sites and geographies.
Added 18 mins ago
Senior Lead Software Engineer - Security Platforms
JPMorgan Chase
Brooklyn, NY
As a Senior Lead Software Engineer at JPMorganChase within Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 18 mins ago
Principal Aortic Clinical Specialist - Syracuse, NY
Medtronic
Syracuse, NY
…settings requiring the use of computers and CT reconstruction software, independent mobility, the ability to lift up to 20 pounds, and extended periods of computer-based…
Added 18 mins ago
Full Stack Software Engineer, Level II
Seneca Holdings
BUFFALO, NY
…ProgramThe U.S. Army Communications-Electronics Command (CECOM) Software Engineering Center, Intelligence Electromagnetic Warfare and Sensors (IEW&S) Directorate, operates the Army…
Added 19 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Albany, NY
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 19 mins ago
Network Operations Engineer
Meta
Albany, NY
Automation: Collaborate with the team to analyze operational events to identify new automation opportunities and achieve our goals of all Tier-1 faults in the network being fully remediated…
Added 19 mins ago
Senior Telecom Engineer
Maximus
Albany, NY
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 19 mins ago
Associate Engineer Distribution Planning
Avangrid Service Co
ROCHESTER, NY
Associate Engineer - Distribution Planning Reports to: Manager - Distribution Planning Location: In Office, Rochester NY The base salary range for this position is dependent upon experience…
Added 19 mins ago
Lead DevOps Engineer
Octus
NEW YORK, NY
Added 19 mins ago
AI Infrastructure Engineer
BlackRock
New York, NY
As an AI-Enabled Infrastructure and Systems Engineer, you will combine deep infrastructure expertise with modern software engineering practices to design, build, and operate the platforms…
Added 19 mins ago
AE
Senior Data Engineer - Amex Ads, Offers, and Dining Technology
American Express
New York, NY
- $123,000 to $215,250 USD / year
…technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with…

Maximus

Senior Telecom Engineer

Albany, NY, United States

Remote

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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