Jobs in the United States

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Added 15 mins ago
Senior Process Development Engineer
Veeco Instruments Inc.
PLAINVIEW, NY
Apply now Senior Process Development Engineer Location: US - NY - PlainviewRequisition ID: 20182 About VeecoYou probably don't realize it, but what we do at Veeco touches the lives of every…
Added 16 mins ago
Engineering Learning Enablement Specialist
GE Vernova
Schenectady, NY
We are seeking an Onboarding & Training Operations Lead to take full ownership of the engineer onboarding journey and the training operations engine that powers the organization. This is…
Added 16 mins ago
Senior Lead Software Engineer - Security Platforms
JPMorgan Chase
Brooklyn, NY
As a Senior Lead Software Engineer at JPMorganChase within Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 16 mins ago
Associate Software Engineer
Highmark Health
Albany, NY
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 16 mins ago
Senior Telecom Engineer
Maximus
Albany, NY
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 16 mins ago
Director - Customer Response Engineering
Trellix
Albany, NY
Deep technical skill with an AI-first mindset. You can read a crash dump, a process trace, or a packet capture and argue root cause with senior engineers. Your first move on a hard problem…
Added 17 mins ago
Architect Advanced
Mphasis Corporation
NEW YORK, NY
Position/TITLE: Data & Knowledge Graph ArchitectLocation: Onsite - USJob Description:Looking for a senior knowledge graph architect with expertise in data engineering and programming to…
Added 17 mins ago
Partner Engineer, Payments & Financial Technologies
Meta
New York, NY
…success of Meta's users, products, and partners. As a Partner Engineer, you will develop scalable production-grade code across Meta's platforms; you will collaborate with other product…
Added 17 mins ago
Senior Associate Software Engineer
Travelers Insurance Company
New York, NY
…all carrier partnerships. InsuraMatch is seeking a versatile Senior Associate Software Engineer to support a variety of applications, systems, and platforms that provide acquisition…
Added 18 mins ago
Senior Lead Engineer
PwC
Rochester, NY · Buffalo, NY · Albany, NY · Melville, NY · New York, NY
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 18 mins ago
MI
Resident Project Representative (RPR) - Aviation Construction
McFarland-Johnson, Inc
Binghamton, NY
- $50 to $60 USD / hour
Professional Development:From mentorship to ongoing technical training and conferences, we invest in your growth every step of the way.
Added 22 mins ago
Senior Mechanical Product Engineer
Mid Technology Corporation
Woburn, MA
Carry out design and development activities that support the smooth transition of R&D initiatives into finished products.
Added 22 mins ago
Senior Supplier Quality Engineer
ZOLL Medical Corporation
Chelmsford, MA
The Senior Supplier Quality Engineer will be a leader on the Supplier Quality team, expected to be subject matter expert with regard to Supplier Quality processes and provide guidance and…
Added 23 mins ago
Director, Electronic Warfare Engineering
L3Harris Technologies
Clifton, NJ
Working closely with the EW chief engineer, this role will direct engineering program technical, schedule and cost performance for EW projects to include proposal reviews and cost…
Added 25 mins ago
D
Senior Cybersecurity Specialist - GA - On site
Distro
Duluth, GA
- $110,000 to $140,000 USD / year
…or CISM are highly desirable. Experience as a cyber security engineer or system administrator is desired. Strong knowledge of security technologies such as firewalls, IDS/IPS, SIEM, and…
Added 27 mins ago
Senior Electrical Engineer (Generation)
WSP
Meridian, ID · Seattle, WA · Houston, TX · Mount Laurel, NJ · Oradell, NJ · Atlanta, GA · Overland Park, KS · Tulsa, OK · Phoenix, AZ · Boise, ID · Hailey, ID
WSP is currently initiating a search for a Senior Electrical Engineer (Generation) to join our Power & Energy team. This is a nationwide search and any WSP office will be considered, with…
Added 30 mins ago
TA
Space Security EW/RF Operational Engineer
The Aerospace Corpor
Colorado Springs, CO
- $117,300 to $226,900 USD / year
…expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span…
Added 30 mins ago
TA
Flight Dynamics Engineer/Senior Flight Dynamics Engineer
The Aerospace Corpor
Colorado Springs, CO
- $129,000 to $249,600 USD / year
…expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span…
Added 30 mins ago
TA
Senior Cyber Mission Engineer
The Aerospace Corpor
Aurora, CO
- $166,400 to $249,600 USD / year
…expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span…
Added 30 mins ago
TA
SPACE NORTH Theater Support Lead
The Aerospace Corpor
Colorado Springs, CO
- $151,300 to $226,900 USD / year
What You Need to be Successful - Senior Project Engineer
Added 30 mins ago
TA
Senior Modeling and Simulation Communications Engineer
The Aerospace Corpor
Colorado Springs, CO
- $166,400 to $249,600 USD / year
…expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span…
Added 30 mins ago
TA
Space Vehicle and Electronic Component Structural Engineer
The Aerospace Corpor
Colorado Springs, CO
- $117,300 to $226,900 USD / year
…and future space systems supplying innovative research and development; technical evaluations during the acquisition process; conceptual and detailed design; assembly, integration, test;…
Added 50 mins ago
Sr Supplier Quality Engineer
Textron
Williamsport, PA
The Senior Supplier Quality Engineer will oversee quality assurance processes, implement quality control measures, and drive continuous improvement initiatives. This role involves the…
Added 54 mins ago
Senior Manufacturing Engineer - Machining
Rolls-Royce
Aiken, SC
Job Title: Senior Manufacturing Engineer - Machining
Added 1 hour ago
Senior Controls & SCADA Engineer - Data Centers Job Details | Black & Veatch Family of Companies
Black & Veatch
Greenwood Village, CO
Senior Controls & SCADA Engineer - Data Centers

Maximus

Senior Telecom Engineer

Albany, NY, United States

Remote

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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