Jobs in the United States

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Added 1 min ago
Sr. Network Administrator
Metromont LLC
Greenville, SC
Strong analytical, diagnostic, organizational, project management, and documentation skills.
Added 6 mins ago
Infrastructure Engineer II
Emergent Holdings, Inc.
Corinth, MS
SUMMARY: The Infrastructure Engineer II role is responsible for the operations of secure and highly available computing platforms, servers, and networks. This role is responsible for…
Added 6 mins ago
Software Engineer III - Guidewire (ClaimCenter)
Emergent Holdings, Inc.
Corinth, MS
…applications, integrations, tools, systems and components based on project or change request specifications and procedures using knowledge of and ability to code in JavaScript (including…
Added 6 mins ago
Infrastructure Engineer I
Emergent Holdings, Inc.
Jackson, MS
Job Description: SUMMARY: The Infrastructure Engineer I role is responsible for the operations of secure and highly available computing platforms, servers, and networks. This role is…
Added 6 mins ago
Senior Telecom Engineer
Maximus
Jackson, MS
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 23 mins ago
RA
Lead Network Engineer
RWE Americas
White Plains, NY
- $127,000 to $171,000 USD / year
The position provides technical direction, mentoring, and project leadership to engineers and technicians but does not require formal people-management responsibility.
Added 24 mins ago
Senior Telecom Engineer
Maximus
Albany, NY
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 24 mins ago
Lead DevOps Engineer
Octus
NEW YORK, NY
Added 25 mins ago
Mechanical Engineer III
Default Brand
St. Paul, MN
Provides technical project management and leadership from project Order Entry though Field Test completion for newly developed machinery.
Added 30 mins ago
OS
Senior Modeling and Simulation Engineer
Oasis Systems LLC
Bedford, MA
- $145,000 to $150,000 USD / year
Manage the ongoing configuration governance and project schedule.
Added 55 mins ago
DevOps Engineer
Cascade Dafo Inc
Ferndale, WA
…on-site collaboration to support infrastructure, operations, and project work. The DevOps Engineer supports production systems and may occasionally require planned after-hours deployment or…
Added 1 hour ago
HCM API Accounting Process Development ERP Engineer
COOLSOFT
Columbia, SC
Working under the direction of the South Carolina Enterprise Information System (SCEIS).Human Capital Management Lead. The candidate will provide functional/technical services related to…
Added 1 hour ago
Systems Engineer - Sentinel
Auria (Boecore LLC)
Colorado Springs, CO
Auria is seeking an experienced System Engineer (SE) - All Levels to support the Sentinel program (formerly called the Ground Based Strategic Deterrent - GBSD). This position is in…
Added 1 hour ago
Sentinel - Principal Systems Engineer - Support Systems Integration
Northrop Grumman
Colorado Springs, CO
Work with Design, Integrated Logistics Support, Specialty Engineering, and project management in development of Support Equipment for mission operational system on the Sentinel program to…
Added 1 hour ago
Sr. Principal, Product Software Design Quality Engineer
Cardinal Health
Hazelwood, MO
The Product Software Design Quality Engineer provides independent quality oversight throughout the life cycle of medical device software. The role ensures effective software design…
Added 2 hours ago
Machine Learning Engineer - Mid
SOS International LLC
Huntsville, AL
Implement consistent model loading, configuration management, and error handling.
Added 2 hours ago
Blue Cruise Core Integration Engineer
Ford Motor Company
Dearborn, MI
Support Integration and model configuration, and other software packages with a variety of production and other in situ hardware to enable pre-production feature-level verification.
Added 2 hours ago
Web Platform Developer - ITSD
Idaho Division of Human Resources
Boise, ID
…implementation of web solutions rather than day-to-day website content management. This position is based at our Central Office in Boise, Idaho. Applicants must reside in Idaho; relocation…
Added 3 hours ago
Integration System Engineer IV
Jobgether
Remote, United States
…integrated software solutions. You will lead the implementation and configuration of mobile supply chain applications, ensuring they work effectively with customers' ERP and materials…
Added 3 hours ago
J
Field Implementation Engineer
Jobgether
Remote, United States
- $95,500 to $149,200 USD / year
The Field Implementation Engineer will play a key role in modernizing aviation facilities and air traffic control systems across the country. This end-to-end engineering position involves…
Added 3 hours ago
EE
IT Specialist (Systems Analysis/Applications Software)
Equal Employment Opportunity Commission
Washington, DC
- $143,913 to $187,093 USD / year
…the GS-2210-14, you will be part of the Mission Applications Management Division (MAMD), Office of the Chief Information Officer, U.S. Equal Employment Opportunity Commission (EEOC). If…
Added 3 hours ago
Spaceflight Battery Hardware Project Engineer
Amentum
Houston, TX
We have an exciting opportunity for a Spaceflight Battery Hardware Project Engineer to join the team with Barrios, a teammate company!
Added 3 hours ago
Mid Career Spaceflight Hardware Propulsion Engineer
Amentum
Houston, TX
We have an exciting opportunity for a Mid Career Spaceflight Hardware Propulsion Engineer to join the team with ERC, a teammate company!
Added 3 hours ago
Mid Career Spaceflight Hardware Propulsion Engineer
Amentum
Houston, TX
We have an exciting opportunity for a Mid Career Spaceflight Hardware Propulsion Engineer to join the team with ERC, a teammate company!
Added 3 hours ago
Early Career Spaceflight Hardware Propulsion Engineer
Amentum
Houston, TX
Familiarity with requirements verification, hazard analysis, configuration management, or flight-hardware certification.

Maximus

Senior Telecom Engineer

Albany, NY, United States

Remote

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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