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Senior Java Specialty Payments Software Engineer
Wells Fargo Bank, N. A.
BOSTON, MA
Wells Fargo is seeking a Senior Java Specialty Payments Software Engineer to join our Global Payments and Liquidity team to be part of the transformation initiative leveraging GenAI to…
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Senior AI Software Engineer
Wells Fargo Bank, N. A.
MCLEAN, VA
We are seeking an Senior AI Engineer to help design, build, and deliver next-generation AI-enabled applications and agentic systems. This role combines hands-on engineering across frontend…
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R-565033 Software Engineer Senior Manager - Cross Channel Banker Platform
Wells Fargo Bank, N. A.
COLUMBUS, OH
Wells Fargo is seeking a forward-thinking, hands-on Software Engineering Senior Manager to lead the modernization of our banker-facing servicing platforms. This role will operate in an…
Added 1 min ago
ITSD - Software Engineer II
Pima County
United States
Added 2 mins ago
Lead Mortgage Securities Quantitative Analytics Specialist
Wells Fargo Bank, N. A.
CHARLOTTE, NC
Wells Fargo is seeking a Quantitative Java Software Engineer, Executive Director (Senior Lead Securities Quantitative Analytics Specialist). A successful applicant will be a Java…
Added 2 mins ago
Lead AI Software Engineer
Wells Fargo Bank, N. A.
MCLEAN, VA
We are seeking an AI Engineer to help design, build, and deliver next-generation AI-enabled applications and agentic systems. This role combines hands-on engineering across frontend…
Added 2 mins ago
IT Infrastructure and Security Engineer
Senesco Marine, LLC
North Kingstown, RI
An IT Infrastructure and Security Engineer at Senesco Marine must perform a wide range of tasks related to computer hardware, software, and IT infrastructure and project management. This…
Added 2 mins ago
Automation Principal Engineer
Wells Fargo Bank, N. A.
CONCORD, CA · IRVING, TX · CHANDLER, AZ · CHARLOTTE, NC · MENLO PARK, CA · MCLEAN, VA
Wells Fargo is seeking a Principal Engineer for Network Automation and Software development. The skills for this position are critical to build and deliver a successful plan and service…
Added 3 mins ago
Modeling & Simulation Systems Engineer (3/4) (Principal or Sr. Principal)
Northrop Grumman
San Diego · El Segundo
Added 3 mins ago
Senior Principal Systems Architect (Melbourne FL)
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Added 4 mins ago
Software Engineer II
Western Governors University
Salt Lake City, UT
Added 4 mins ago
Software Engineer II
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Added 4 mins ago
Senior Software Engineer
Western Governors University
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Added 4 mins ago
Director, Software Engineer
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Associate Software Engineer
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SoC Design Verification Engineer
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Autonomous Systems Project Engineer- Launched Effects
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i3 is searching for an Autonomous Systems Project Engineer to serves as the technical innovator and engineering lead driving the development, integration, and flight-testing of…
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Equipment Engineering Staff Technician (CVD Novellus) (D2 Day Shift)
GLOBALFOUNDRIES U.S. 2 LLC
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Lead Full Stack Software Engineer
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Systems Integration Testing, Lead Associate
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Systems Architect
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Electrical Engineer - Unmanned Systems
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Cyber Reverse Engineer
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Closed listing

Maximus

Senior Telecom Engineer

Indianapolis, IN, United States

Remote

This opening has closed.

The original listing is kept below for reference.

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

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Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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