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Senior Lead Engineer
PwC
Boston, MA
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
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Senior Open Source Developer - TypeScript/Node/Angular/React/.NET
Kelly Services
Boston, MA
We are seeking a Senior Open Source Software Engineer to join a growing engineering organization focused on building and maintaining widely adopted open source software. This role will…
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Lead Open Source Developer - TypeScript/Node/Angular/React/.NET
Kelly Services
Boston, MA
We are seeking a Lead Open Source Software Engineer to provide technical leadership across a growing suite of open source products and platforms. This role combines hands-on software…
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Director - Customer Response Engineering
Trellix
Boston, MA
Deep technical skill with an AI-first mindset. You can read a crash dump, a process trace, or a packet capture and argue root cause with senior engineers. Your first move on a hard problem…
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Mechanical Engineer, Data Center Operations Engineering
Meta
Boston, MA
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
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Senior Manager, FW Engineering - Global Converse
Nike
Boston, MA
- $139,700 to $294,100 USD / year
Partner with Development from early concept through commercialization to identify risks earlier and engineer effective solutions.
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Lead Substation Engineer - Protection and Controls
Jacobs
Boston, MA
As a Principal Substation Engineer, you will be working closely with our regional and global Transmission & Distribution (T&D) delivery teams to support our utility/developer clients and…
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Network Operations Engineer
Meta
Boston, MA
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
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Senior Manufacturing Engineer
CIRCOR International, Inc.
Warren, MA
The Senior Manufacturing Engineer will support the business in areas of new product development; process improvement; daily product support; manage key programs; technical authority in…
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Digital Manufacturing Engineer - Manufacturing Data & Automation
Fairbanks Morse Defense
Walpole, MA
The Digital Manufacturing Engineer - Manufacturing Data & Automation is responsible for developing and implementing data-driven manufacturing solutions across machining, assembly,…
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EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Boston, MA
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
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EG
QA Automation Engineer
Eliassen Group
Boston, MA
- $75 to $82 USD / hour
Participate and contribute to requirements analysis, design, QA test plan development, defect review, QA results analysis, sprint review, and project planning sessions.
Added 5 mins ago
O
Senior Engineer - SCADA and Controls Engineering
Oracle
Jefferson City, MO
- $114,600 to $234,600 USD / year
The Senior Engineer, SCADA and Controls Engineering supports the standardization, design, implementation, and integration of data center controls systems across a global portfolio. This…
Added 6 mins ago
NS
NAVAL ARCHITECT
Naval Sea Systems Command
Washington Navy Yard, DC
- $143,913 to $197,200 USD / year
…experience in the private or public sector as professional engineer evaluating and incorporating the latest developments in naval structural engineering into technical plans, proposals, and…
Added 9 mins ago
FA
Aerospace Engineer (Direct Hire)
Federal Aviation Administration
Wallops Island, VA · Patrick AFB, FL · Cape Canaveral AFS, FL · Los Angeles County, CA · Vandenberg AFB, CA · Washington, DC · Houston, TX
- $77,351 to $148,073 USD / year
Experience leading the design, development and/or evaluation or integration of various complex products and analyses related to aerospace systems, launch and reentry vehicles or…
Added 9 mins ago
VH
Healthcare Engineer
Veterans Health Administration
Birmingham, AL
- $70,039 to $161,512 USD / year
The Birmingham VA Healthcare Service is recruiting for a Healthcare Engineer. The Healthcare Engineer will function under the Facilities Management Service.
Added 11 mins ago
Senior Transmission Line Engineer - Remote
ICF
Kansas City, MO
We are seeking a Senior Transmission Line Engineer to support and advance our growing transmission engineering practice. In this role, you will provide senior‑level technical expertise,…
Added 12 mins ago
US
ELECTRICAL ENGINEERING
United States Space Force
Buckley AFB, CO
- $99,800 to $154,280 USD / year
The primary purpose of this position is to serve as a senior professional electrical engineer, performing operations and maintenance (O&M) duties in support of a military installation.…
Added 14 mins ago
UA
Interdisciplinary
U.S. Army Corps of Engineers
Fort Sam Houston, TX · Lackland AFB, TX
- $108,001 to $140,403 USD / year
Senior Project Engineer, involved in field engineering and inspection, office engineering, materials testing and control, and administrative functions. | Ensure that all phases of the…
Added 14 mins ago
UA
Interdisciplinary
U.S. Army Corps of Engineers
Lackland AFB, TX · Fort Sam Houston, TX
- $108,001 to $140,403 USD / year
Senior Project Engineer, involved in field engineering and inspection, office engineering, materials testing and control, and administrative functions. | Ensure that all phases of the…
Added 14 mins ago
AT
Training Instructor (Geospatial)
Army Transformation and Training Command
Fort Leonard Wood, MO
- $61,722 to $80,243 USD / year
…supervisor/training specialist/subject matter expert in the Technical Engineer Skills Division, teaching advanced individual training student personnel. | Delivers instructional materials…
Added 15 mins ago
Front End Web Applications Developer (Mid-Level) (5664)
SMX
Pierre, SD
The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior…
Added 15 mins ago
Front End Web Applications Developer (Junior) (5660)
SMX
Pierre, SD
The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior…
Added 15 mins ago
Associate Software Engineer
Highmark Health
Pierre, SD
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 15 mins ago
Network Operations Engineer
Meta
Pierre, SD
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…

Maximus

Senior Telecom Engineer

Pierre, SD, United States

Remote

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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