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Utilities Engineer
Sanofi Group
Framingham, MA
The Utilities Engineer serves as technical owner and subject-matter expert for critical utility and facility systems supporting the MA BioCampus. Systems may include HVAC, high-purity…
Added just now
Utilities Energy
Sanofi Group
Framingham, MA
The Utilities Engineer serves as technical owner and subject-matter expert for critical utility and facility systems supporting the MA Bio Campus. Systems may include HVAC, high-purity…
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Senior Equipment Process Engineer - Upstream
Sanofi Group
Framingham, MA
Job Title: Senior Equipment Process Engineer - Upstream
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Senior Equipment Process Engineer- Upstream
Sanofi Group
Framingham, MA
Job Title : Senior Equipment Process Engineer- Upstream
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Senior Equipment Process Engineer- Downstream
Sanofi Group
Framingham, MA
Job Title : Senior Equipment Process Engineer- Downstream
Added just now
Senior Equipment Process Engineer- Downstream
Sanofi Group
Framingham, MA
Job Title: Senior Equipment Process Engineer- Downstream
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Project Manager
Unistress Corporations
Pittsfield, MA
…includes DOT representatives, contractor representatives, and - Engineer of Record to ensure project information is shared and responded to in order to support the schedule and budget. -…
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Graduate Engineer, Civil - Water (Boston) Job Details | Black & Veatch Family of Companies
Black & Veatch
Burlington, MA
- $90,060 to $105,601.65 USD / year
As an entry-level Civil Engineer at Black & Veatch, you will play a meaningful role in addressing some of the world’s most critical infrastructure challenges. This position offers the…
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Senior Geothermal Consultant Job Details | Black & Veatch Family of Companies
Black & Veatch
Burlington, MA
The position supports technical diligence, feasibility studies, FEL/FEED engineering, and detailed design while collaborating across subsurface, process/mechanical, and power systems…
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Assistant Geotechnical Engineer (Kansas City)
Burns & McDonnell
Kansas City, MO
The Assistant Geotechnical Engineer will work under the supervision of a licensed professional engineer to assist project teams to create world class designs for new projects, alterations…
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Northeast Tunnels Regional Practice Lead Job Details | Black & Veatch Family of Companies
Black & Veatch
Burlington, MA
This position will be responsible for providing engineering and construction related planning, design, analysis, oversight and studies for domestic and international geotechnical and heavy…
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Front End Web Applications Developer (Mid-Level) (5664)
SMX
Boston, MA
SMX is currently looking for a highly motivated Software Engineer - Front End Web Applications to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
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Front End Web Applications Developer (Junior) (5660)
SMX
Boston, MA
SMX is currently looking for a highly motivated Software Engineer - Front End Web Application s to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
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Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Boston, MA
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
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Associate Software Engineer
Highmark Health
Boston, MA
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
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Software Development Engineer III, Programming Foundations
Amazon
Boston, MA
Design and build developer tools, compilers, libraries, and frameworks that Amazon engineers rely on daily, with a focus on advancing Rust adoption across the company.
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Software Development Engineer, OneMHS
Amazon
Boston, MA
We are seeking an exceptional Software Development Engineer to build and scale edge machine learning compute, equipment monitoring, and computer vision capabilities across our global…
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Structured Cabling Systems Telecom Project Lead
Jacobs
Boston, MA
At Jacobs our telecommunications project leads work on various projects as assigned by a Department Manager or Lead Engineer. This position will play a role in the entire design process…
Added 1 min ago
Software Engineer, Embedded Systems
Meta
Boston, MA
Meta is seeking a Software Engineer to join our embedded engineering team, where you will develop low-level software and firmware that powers consumer hardware products. In this role, you…
Added 1 min ago
Lead Engineer
PwC
Boston, MA
As a Lead Engineer you will guide the design, build, testing, and modernization of custom applications across cloud-native and on-premise environments, using modern engineering approaches,…
Added 1 min ago
Senior Telecom Engineer
Maximus
Boston, MA
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 1 min ago
Substation Engineer - Protection and Controls
Jacobs
Boston, MA
As a Substation Engineer, you will be working closely with our regional and global Transmission & Distribution (T&D) delivery teams to support our utility/developer clients and operations…
Added 1 min ago
Senior Civil/Structural Engineer
Jacobs
Boston, MA
…opportunity for professional growth by having you be responsible for design, oversight and coordination with early career professionals, clients, and sub-consultants. You’ll be accountable…
Added 1 min ago
Senior Associate Software Engineer
Travelers Insurance Company
Boston, MA
…InsuraMatch is seeking a versatile Senior Associate Software Engineer to support a variety of applications, systems, and platforms that provide acquisition targeting, retention modeling…
Added 1 min ago
VN
Project Engineer
Veolia North America
Boston, MA
- $75,000 to $85,000 USD / year
We are seeking an energetic and self-motivated Project Engineer to join our energy services Boston team. In this role, you will be responsible for the survey, design, installation…

Maximus

Senior Telecom Engineer

Pierre, SD, United States

Remote

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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