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Added 2 mins ago
Software Automation & Platform Engineer - Federal Health IT
Rackner
Remote, United States
Software Automation & Platform Engineer - Federal Health IT
Added 8 mins ago
G
Maintenance Engineer
GPAC
Maple Grove, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 26 mins ago
Lead Software Engineer, Backend - Growth & Monetization
Nominal
NY
We're looking for a product-minded engineer to set the technical direction for how customers discover, adopt and realize value from Nominal.
Added 47 mins ago
Manufacturing & Production Test Engineer
Advantest
Lake Forest, CA
Advantest Test Solutions, Inc. (ATS) is seeking a Manufacturing & Production Test Engineer for our Lake Forest, CA location. This entry-level hybrid role combines Manufacturing Engineering…
Added 56 mins ago
G
Maintenance Engineer
GPAC
St Louis Park, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 58 mins ago
G
Maintenance Engineer
GPAC
Wayzata, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 59 mins ago
Automation Engineer
Valley Queen
Milbank, SD
…quality. The ideal candidate will have experience in industrial automation within food manufacturing environments and a strong understanding of regulatory compliance and hygienic design…
Added 1 hour ago
Controls Engineer - Caro Area
The Pivot Group Network
Caro · Caro, MI
PLC Programmer, Controls Systems Engineer, Manufacturing Engineer, Process Controls Engineer, Instrumentation and Controls Engineer, Automation Controls Specialist, Electrical Engineer,…
Added 1 hour ago
SME Network Engineer
CACI International
Ashburn, VA
CACI is seeking a SME Network Engineer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance…
Added 1 hour ago
Data Systems Analyst & Infrastructure Modernization Specialist
CACI International
Alexandria, VA
…and optimization initiatives through DCIM tools, AI-driven automation, and predictive analytics. The contractor will also assist in hybrid cloud migration strategies and ensure alignment…
Added 1 hour ago
Agile Coach and Release Train Engineer
BOOZ, ALLEN & HAMILTON, INC.
Reston, VA
…individually and as a key member of a senior leadership team to engineer, scale, and deliver the right systems for their mission. Your ability to translate real-world needs into execution…
Added 1 hour ago
Cloud Solutions Engineer
Office of the Director of National Intelligence
McLean, VA
…at rest and in transit, logging, monitoring, and compliance automation. Support Authority to Operate (ATO) maintenance activities including security control validation, documentation…
Added 1 hour ago
Agentic Operations Site Reliability Engineer
BOOZ, ALLEN & HAMILTON, INC.
McLean, VA
Imagine running the cloud environments where agentic AI goes to work for the mission. As a site reliability engineer, you know that availability, observability, and automation turn a…
Added 1 hour ago
PLC Programmer - Petoskey Area
The Pivot Group Network
Petoskey · Petoskey, MI
PLC Technician, Electrical Controls Technician, Instrumentation Technician, Automation Technician, Controls Technician, Electrical Engineer, Systems Integrator, Maintenance Technician,…
Added 1 hour ago
Embedded Systems Engineer - Coldwater Area
The Pivot Group Network
Coldwater · Coldwater, MI
Mechatronics Engineer, Test Engineer, Embedded Software Engineer, Firmware Engineer, Embedded Systems Developer, Controls Engineer, Electrical Engineer, Software Engineer, Embedded,…
Added 1 hour ago
Automation Engineer - Iron River Area
The Pivot Group Network
Iron River · Iron River, MI
This posting covers Automation Engineer opportunities with manufacturers based in and around Iron River in Iron County, within about 45 minutes of the city, including Amasa and Crystal…
Added 1 hour ago
Engineering Manager - Gladwin Area
The Pivot Group Network
Gladwin · Gladwin, MI
Professional Engineer license or advanced technical degree.
Added 1 hour ago
Engineering Manager - Wixom Area
The Pivot Group Network
Wixom · Wixom, MI
Professional Engineer license or advanced technical degree.
Added 1 hour ago
Engineering Manager - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
Experience with automation, robotics, or controls systems.
Added 1 hour ago
Engineering Manager - Ann Arbor Area
The Pivot Group Network
Ann Arbor · Ann Arbor, MI
Experience with automation, robotics, or controls systems.
Added 1 hour ago
Process Engineer - Marquette Area
The Pivot Group Network
Marquette · Marquette, MI
This posting covers Process Engineer opportunities with manufacturers based in and around Marquette in Marquette County, within about 45 minutes of the city, including Gwinn, Ishpeming,…
Added 1 hour ago
PLC Programmer - Iron Mountain Area
The Pivot Group Network
Iron Mountain · Iron Mountain, MI
Automation Technician, Controls Technician, Electrical Engineer, Systems Integrator, Maintenance Technician, Controls Engineer, Automation Engineer, PLC Technician, Electrical Controls…
Added 1 hour ago
Embedded Systems Engineer - Ironwood Area
The Pivot Group Network
Ironwood · Ironwood, MI
Test Engineer, Embedded Software Engineer, Firmware Engineer, Embedded Systems Developer, Controls Engineer, Electrical Engineer, Software Engineer, Embedded, Hardware Engineer, Automation…
Added 1 hour ago
Engineering Manager - Croswell Area
The Pivot Group Network
Croswell · Croswell, MI
Professional Engineer license or advanced technical degree.
Added 1 hour ago
Engineering Manager - Detroit Area
The Pivot Group Network
Detroit · Detroit, MI
Professional Engineer license or advanced technical degree.

Closed listing

Maximus

Senior Telecom Engineer

Phoenix, AZ, United States

Remote

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

About employer

More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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