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Research & Development Engineer I - Onsite
Medtronic
Memphis, TN
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Senior Program Manager, AMZL ORBIT PMO
Amazon
Nashville, TN
…leadership, while also driving a growing portfolio of AI-powered automation projects designed to eliminate manual, repetitive work across the ORBIT PMO organization. This is a unique role…
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A
Oracle Fusion Manufacturing Senior Manager - Pharmaceutical
Accenture
Nashville, TN
- $122,700 to $302,400 USD / year
…agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that mixes the best parts of Accenture and Oracle to help…
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Finance Manager, FP&A Lead - Global Logistics, Inbound Transportation FP&A
Amazon
Nashville, TN
6+ years of creating process improvements with automation and analysis experience
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Paid Media Specialist
GEMINI AGENCY
Eden Prairie, MN
…combining deep marketing expertise with the latest AI tools, automation, and technology to help our clients grow smarter and…
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Underground Mining Engineer
Stantec
Chandler, AZ · Phoenix, AZ · Denver, CO · Salt Lake City, UT · Reno, NV
…adopt clean energy sources, and implement digital solutions and…
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Senior Manager, LRBO Regulatory Operations
Otsuka America Pharmaceutical Inc.
Nashville, TN
Evaluate and improve operational processes to enhance efficiency, accuracy, consistency, and scalability, including opportunities for standardization and automation.
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Senior Strategic Account Manager – Fire Alarm & Monitoring Solutions | Western US
Honeywell Technologies
Nashville, TN
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for…
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Lead Product Manager AI productivity and adoption, Azure
PwC
Nashville, TN
Evaluating AI and automation opportunities to improve developer productivity, adoption, and delivery speed
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Manager, GQO – Business Process Continuous Improvement
Otsuka America Pharmaceutical Inc.
Nashville, TN
…excellence through data analytics, business process optimization, automation, and continuous improvement initiatives across Global Quality. This position is responsible for identifying and…
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Senior Telecom Engineer
Maximus
Nashville, TN
Perform hands on management of cloud infrastructure and automation tools.
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Vice President, Cloud Platform Engineer
SitusAMC
Nashville, TN
…expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
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Network Operations Engineer
Meta
Nashville, TN
Automation: Collaborate with the team to analyze operational events to identify new automation opportunities and achieve our goals of all Tier-1 faults in the network being fully remediated…
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Systems Administrator – Kiteworks
SitusAMC
Nashville, TN
Develop and maintain automation and orchestration scripts (PowerShell, Python, Terraform) that standardize routine administration tasks.
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Consulting Product Analyst Clinical Imaging
HCA Healthcare
Nashville, TN
Analyzes customer issue trends to identify permanent fixes and automation opportunities. Actively participates with the product team in stewardship to report on operational status and drive…
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C
Test Analyst - QNXT
Cognizant
Nashville, TN
- $70,000 to $92,000 USD / year
Good to have API testing, automation testing, AI tools.
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Senior Lead Engineer
PwC
Nashville, TN
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Digital Product Analyst - Nursing Handoff
HCA Healthcare
Nashville, TN
…inpatient care. By leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce manual…
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Mechanical Engineer, Data Center Operations Engineering
Meta
Nashville, TN
Familiarity with control systems and mechanical automation systems
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EG
QA Automation Engineer
Eliassen Group
Nashville, TN
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
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EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Nashville, TN
- $80 to $90 USD / hour
Added just now
EG
Senior Solution Architect – Databricks, Data & AI
Eliassen Group
Nashville, TN
- $100 to $105 USD / hour
Experience designing production-grade data pipelines, reusable ingestion frameworks, observability, CI/CD, deployment automation, and production support.
Added 1 min ago
WB
Operations Analyst - Bank Operations
WesBanco Bank, Inc.
Remote, United States
- $55,000 to $60,000 USD / year
Assists in the development and implementation of operational plans, policies, procedures, and goals that further scalability, automation and efficiency.
Added 1 min ago
Operations Analyst - Bank Operations
WesBanco Bank, Inc.
Remote, United States
Assists in the development and implementation of operational plans, policies, procedures, and goals that further scalability, automation and efficiency.
Added 1 min ago
DevSecOps Senior Automation Platform Engineer
CACI
Aberdeen Proving Ground, MD · Aberdeen Proving Ground
Job Title: DevSecOps Senior Automation Platform Engineer

Closed listing

Maximus

Senior Telecom Engineer

Annapolis, MD, United States

Remote

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

About employer

More about this job

Skills

Coaching
Leadership
Automation technology
Troubleshooting
Change management
Reporting
Workflow
Computer engineering
Computer science
Computer technology
Architectural design
Problem solving
Wireshark
DHCP
DNS
VMware
Microsoft Visio
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Software development
Oracle Java
Python
PHP
AWS

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