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Added 2 mins ago
Project Manager - Detroit Area
The Pivot Group Network
Detroit · Detroit, MI
Continuous Improvement Project Manager, New Product Introduction Manager, Capital Projects Manager, Production Project Lead, Plant Project Coordinator, Manufacturing Project Manager,…
Added 2 mins ago
Lean Manufacturing Engineer - Escanaba Area
The Pivot Group Network
Escanaba · Escanaba, MI
Operations Excellence Engineer, Quality Engineer, Continuous Improvement Engineer, Manufacturing Engineer, Process Improvement Engineer, Industrial Engineer, Lean Coordinator, Six Sigma…
Added 2 mins ago
Engineering Manager - Croswell Area
The Pivot Group Network
Croswell · Croswell, MI
Direct daily engineering activities across process, equipment, and continuous improvement work.
Added 2 mins ago
Continuous Improvement Leader - Livonia Area
The Pivot Group Network
Livonia · Livonia, MI
Industrial Engineer, Operational Excellence Specialist, Kaizen Facilitator, Manufacturing Engineer, Quality Improvement Engineer, Continuous Improvement Engineer, Lean Manufacturing…
Added 2 mins ago
Engineering Manager - Detroit Area
The Pivot Group Network
Detroit · Detroit, MI
Direct daily engineering activities across process, equipment, and continuous improvement work.
Added 2 mins ago
Welding Engineer - Cheboygan Area
The Pivot Group Network
Cheboygan · Cheboygan, MI
Are you a seasoned professional with a passion for excelling as a welding engineer? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering…
Added 2 mins ago
Validation Engineer - Adrian Area
The Pivot Group Network
Adrian · Adrian, MI
Manufacturing Quality Engineer, Test Engineer, Computer System Validation Specialist, Regulatory Affairs Specialist, Quality Assurance Engineer, Quality Engineer, Process Validation…
Added 2 mins ago
Continuous Improvement Leader - Houghton Area
The Pivot Group Network
Houghton · Houghton, MI
Lean Coordinator, Industrial Engineer, Operational Excellence Specialist, Kaizen Facilitator, Manufacturing Engineer, Quality Improvement Engineer, Continuous Improvement Engineer, Lean…
Added 2 mins ago
Lean Manufacturing Engineer - Bad Axe Area
The Pivot Group Network
Bad Axe · Bad Axe, MI
Manufacturing Engineer, Process Improvement Engineer, Industrial Engineer, Lean Coordinator, Six Sigma Engineer, Production Engineer, Operations Excellence Engineer, Quality Engineer,…
Added 2 mins ago
Applications Engineer - Detroit Area
The Pivot Group Network
Detroit · Detroit, MI
Estimator, Production Engineer, Mechanical Engineer, Industrial Engineer, Field Applications Engineer, Manufacturing Engineer, Sales Engineer, Process Engineer, Product Engineer, Technical…
Added 4 mins ago
Tooling Engineer - Escanaba Area
The Pivot Group Network
Escanaba · Escanaba, MI
Production Engineer, Mechanical Engineer, Manufacturing Engineer, Tool Design Engineer, Process Engineer, Fixture Design Engineer, Tooling Specialist, Die Engineer, Mold Design Engineer
Added 4 mins ago
Reliability Engineer - Gladwin Area
The Pivot Group Network
Gladwin · Gladwin, MI
Are you a seasoned professional with a passion for excelling as a reliability engineer? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering…
Added 4 mins ago
Continuous Improvement Manager - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
Continuous Improvement Engineer, Lean Coordinator, Manufacturing Process Engineer, Quality Improvement Manager, Operations Improvement Specialist, Kaizen Manager, Lean Manufacturing…
Added 4 mins ago
Tooling Engineer - Dearborn Area
The Pivot Group Network
Dearborn · Dearborn, MI
Tooling Specialist, Die Engineer, Mold Design Engineer, Production Engineer, Mechanical Engineer, Manufacturing Engineer, Tool Design Engineer, Process Engineer, Fixture Design Engineer
Added 4 mins ago
Manufacturing Engineer - Coldwater Area
The Pivot Group Network
Coldwater · Coldwater, MI
Operations Engineer, Methods Engineer, Tooling Engineer, Process Engineer, Industrial Engineer, Production Engineer, Continuous Improvement Engineer, Lean Manufacturing Engineer,…
Added 6 mins ago
Six Sigma Black Belt - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
Lead cross functional teams on process improvement projects.
Added 6 mins ago
NPI Engineer - Shelby Township Area
The Pivot Group Network
Shelby Township · Shelby Township, MI
Launch Engineer, Manufacturing Project Engineer, Design for Manufacturing Engineer, New Product Introduction Engineer, Manufacturing Engineer, Process Engineer, Production Engineer, Product…
Added 6 mins ago
Applications Engineer - Houghton Area
The Pivot Group Network
Houghton · Houghton, MI
Technical Sales Engineer, Estimator, Production Engineer, Mechanical Engineer, Industrial Engineer, Field Applications Engineer, Manufacturing Engineer, Sales Engineer, Process Engineer,…
Added 6 mins ago
Continuous Improvement Manager - Wixom Area
The Pivot Group Network
Wixom · Wixom, MI
Operational Excellence Manager, Continuous Improvement Engineer, Lean Coordinator, Manufacturing Process Engineer, Quality Improvement Manager, Operations Improvement Specialist, Kaizen…
Added 6 mins ago
Tooling Engineer - Cheboygan Area
The Pivot Group Network
Cheboygan · Cheboygan, MI
Production Engineer, Mechanical Engineer, Manufacturing Engineer, Tool Design Engineer, Process Engineer, Fixture Design Engineer, Tooling Specialist, Die Engineer, Mold Design Engineer
Added 6 mins ago
Quoting Specialist - Houghton Area
The Pivot Group Network
Houghton · Houghton, MI
Request material and outside process pricing from approved suppliers.
Added 6 mins ago
Manufacturing Engineer - Caro Area
The Pivot Group Network
Caro · Caro, MI
Production Engineer, Continuous Improvement Engineer, Lean Manufacturing Engineer, Manufacturing Systems Engineer, Operations Engineer, Methods Engineer, Tooling Engineer, Process Engineer,…
Added 6 mins ago
Tooling Engineer - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
Mechanical Engineer, Manufacturing Engineer, Tool Design Engineer, Process Engineer, Fixture Design Engineer, Tooling Specialist, Die Engineer, Mold Design Engineer, Production Engineer
Added 6 mins ago
Quoting Specialist - Iron River Area
The Pivot Group Network
Iron River · Iron River, MI
Request material and outside process pricing from approved suppliers.
Added 6 mins ago
Quoting Specialist - Petoskey Area
The Pivot Group Network
Petoskey · Petoskey, MI
Work with engineering and production to confirm lead times and feasibility.

Closed listing

Maximus

Senior Telecom Engineer

Des Moines, IA, United States

Remote

This opening has closed.

The original listing is kept below for reference.

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Job details

Workplace: Remote
Experience: '- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.

The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.

This is a remote position.

Essential Duties and Responsibilities

Work with development teams throughout the software life cycle ensuring sustainable software releases.
Perform hands on management of cloud infrastructure and automation tools.
Document cloud architecture, security measures, and participate in client audits.
May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
Serve as the primary technical point of contact for all cloud services consumed by the business.
Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts.
Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning.
Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
Accountable for the Contact Center implementation and support during all stages of the project life cycle.
Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners.
Ability to work unscheduled hours in case of emergency work/outages.
Follow department implementation standards and Change control processes.
Analyze existing and new voice and data networks (as needed) and recommend solutions.
Create/modify artifacts and deliverables, including the change management process.
Experience with Genesys Cloud APIs for automation, provisioning, user lifecycle management, reporting extraction, and workflow orchestration.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline.
5 years relevant experience required; 6+ years preferred.
Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations.
Ability to develop and execute a strategic technology vision that aligns with and supports business goals.
Strong leadership skills with experience managing and mentoring senior technical teams.
Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations.
Call flow development experience in Genesys Architect tool.
Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook).
Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods.
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion.

Preferred Skills and Qualifications:

Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work.

#techjobs #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$129,760

Maximum Salary

$194,640

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