Find work in the United States.

6,444,796 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added just now
SO
Construction Project Manager (K-12) - copy
State of Ohio
Columbus, OH
- $44 to $55 USD / hour
…Commission undertook oversight of the cultural facilities grants program. In 2017, the legislature further folded all OSFC duties and responsibilities into the Commission, thereby…
Added just now
Procurement and Asset Specialist #00121 (State Employee Only)
State Council of Higher Educ
Richmond, VA
…finance, accounting, budgeting and policymaking, but also in the management of higher-education-related financial information and…
Added 1 min ago
Sales Manager
Legacy Ventures
Atlanta, GA
…key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for…
Added 1 min ago
R
Diesel Mechanic Trainee Entry Level
Ryder
GREENSBORO, NC
- $22.17 USD / hour
Attend and complete all Technician Training Development Program requirements and assessments. Training will include hands-on and online training as well as performing tasks learned.…
Added 1 min ago
Sales Person
Farmers Home Furniture
BARNWELL, SC
Comply with the Farmers Sales Floor Standards as well as actively engaging customers with our S.W.I.N.G. program.
Added 1 min ago
KC
Optical Engineer
KLA Corporation
Milpitas, CA
- $117,800 to $200,300 USD / year
Perform optical design, tolerancing, optics drawing/spec generation and vendor management
Added 1 min ago
BH
Senior Compliance Analyst
Banner Health Corporate
Remote, United States
- $31.18 to $51.96 USD / hour
…in each of the essential elements of an effective compliance program, including compliance personnel, compliance documents, compliance training and education, reporting and investigation of…
Added 1 min ago
CO
Planning Manager
City of DuPont
DuPont, WA
- $9,853.53 to $11,497.03 USD / month
…and promotional positions; administers on-going performance management including staff professional development, goal setting, feedback, corrective action and training; and models and…
Added 2 mins ago
CR
Cleaner
Conifer Realty LLC
Copiague, NY
- $17 USD / hour
Time-management skills and the ability to shift tasks as priorities change.
Added 2 mins ago
AH
Nursing Educator Full Time Days 8a-4p Atlantic Health Newton /Hackettstown Medical Center
Atlantic Health System
Newton, NJ · Hackettstown, NJ
- Full-time
1. Ensures all on-the-job training is consistent with guidelines established
Added 2 mins ago
AH
Administrative Manager Part Time Evenings Atlantic Health Hackettstown Medical Center
Atlantic Health System
Hackettstown, NJ
- Part-time
…activities of providing administrative support to include workload management, training and professional development, adherence to organization's guidelines, policies, and procedures.…
Added 2 mins ago
Purchasing Coordinator - Colby, WI
ADM
Colby, WI
Complete other duties and projects as assigned by management.
Added 2 mins ago
Retail Reset Merchandiser - Tadych's
Acosta Group
STURGEON BAY, WI
…and maintaining professional working relationships with store management and associates. This role is a great opportunity for an energetic, personable individual who can develop strong…
Added 2 mins ago
Supervisor, Patient Care
NAVITUS HEALTH SOLUTIONS LLC
MIDDLETON, WI
Added 2 mins ago
A
Med Surg LPN
Amergis
Waupun, WI
- $1,926 USD / week
…accountable in managing patient care and assisting others in the management of patient…
Added 2 mins ago
System Director of Dining
Compass Group, North America
Grafton, WI
Scope: Provide strategic and operational leadership across a growing portfolio while leading through onsite Dining Services Directors and management teams
Added 2 mins ago
Branch Office Administrator
Edward Jones
Prairie du Sac, WI
Comprehensive 6-month training including an experienced peer to help mentor you
Added 2 mins ago
Specialist, Account Manager
Otis Elevator Company
Kaukauna, WI
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point…
Added 2 mins ago
J
Merchandising Sales Lead - Part-time
J.Jill
Roseville, CA
- $16.4 USD / hour
- Part-time
Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
Added 2 mins ago
Accounting Agent
Expeditors
Franklin, WI
…trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment,…
Added 2 mins ago
W
(USA) Member Team Lead
Walmart
FRANKLIN, WI
- $22 to $30 USD / hour
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes…
Added 2 mins ago
W
O/N Merchandising Lead
Walmart
FRANKLIN, WI
- $23 to $31 USD / hour
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on…
Added 2 mins ago
W
(USA) Produce Lead
Walmart
FRANKLIN, WI
- $22 to $30 USD / hour
…resources to do their job effectively sharing knowledge and training the team Be a Techie Leverages digital tools to plan for and drive sales improve the shopping experience and elevate…
Added 2 mins ago
Project Manager - Phoenix Products
Ring Power Corporation
Jacksonville, FL
Demonstrates effective time management and program execution.
Added 2 mins ago
XE
Plant Attendant Apprentice - French Island Plant - La Crosse, WI
Xcel Energy
La Crosse, WI
- $28.05 USD / hour
…assist in the preparation and document records as required by management. Required, through training, to be thoroughly familiar with plant operating procedures and equipment, including…

Closed listing

Maximus

Customer Service Representative - Help Desk

Olympia, WA, United States

$21.53

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $21.53
Posting language: English
Posted: Nov 10, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS). Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits.

This position will support our Centers for Medicare & Medicaid Services (CMS). The Helpdesk is integral to this program, delivering comprehensive assistance to diverse user groups, including Primary Manufacturers, Dispensing Entities, Contractors, and CMS staff, offering key services such as:

Resetting user IDs and passwords
Unlocking accounts
Addressing system access challenges, troubleshooting multi factor authenticator issues (MFA)
Managing profile updates including approval and rejection of role requests.
Assisting with navigating the MTF portal
Addressing inquiries related to reports, files, data exchange and supporting documentation.

While this position is primarily assigned to support the MTF program, candidates should be aware that based on business needs, work assignments may include training and temporary or ongoing support for other programs/work queues within the broader BOSC program. Flexibility and adaptability to shifting priorities is essential.

This position is fully remote. Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance.

Essential Duties and Responsibilities:

Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
Install and support a variety of PC operating systems.
Diagnose, resolve, and follow up on issues relating to various user concerns.
Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
Serve as a technical liaison to project managers as needed.
Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
Perform other duties as may be assigned by management.

Job-Specific Essential Duties and Responsibilities:

Provide remote support and resolve issues for users whom may be at remote offices or home office users.
Identify areas deserving attention in the technical support environment, and consult with management.
Ensure tickets are accurately documented and resolved in a timely manner.
Work within the team framework created by management and work with team members on assigned projects.
Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.

Job-Specific Minimum Requirements:

High School diploma or equivalent with 1+ years of experience.
Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
Strong verbal and written communication /customer service skills.
Strong analytical and problem-solving skills.
Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences.
Highly detail-oriented, organized, timely, and customer service-oriented.
Ability to work well independently and in a team setting.
Must be able to successfully complete the CMS client vetting process as a condition of employment.
Adaptable, flexible and able to deal with ambiguity and change.
Excellent oral and written communication and customer service skills.
Excellent attention to detail and good analytical skills.

Minimum Requirements

'- High School diploma or equivalent with 0-2 years of experience.

May have additional training or education in area of specialization.
Works on assignments that are routine in nature, with responsibilities easily learned on the job.
Acquires job skills and learns applicable policies and procedures to complete routine tasks.
Able to read, understand & perform assignments within prescribed guidelines.
Communicates routine information in a clear and accurate way with internal & external contacts.

Preferred Skills and Qualifications:

May have additional training or education in area of specialization.
Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies.
Experience with and/or ability to use call center telephony equipment.
Experience in customer support or call center support.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project).
Government experience preferred.

#techjobs #clearance #veteransPage

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$21.53

Maximum Salary

$21.53

About employer

More about this job

Skills

Customer service
Technical support
CMS
Troubleshooting
Documentation
Communication skills
Problem solving
Adaptability
Attention to detail
Analytical skills
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio

Report this job