Community Resource Coordinator (CRC)

MaxHP is hiring a Community Resource Coordinator, responsible for the strategic planning, integration, and oversight of all family and community support programs across the entire SOF enterprise. The coordinator works to identify and address gaps in services, fostering relationships with both internal and external support agencies to enhance the overall well-being and resilience of the SOF community. CRC is responsible for comprehensive and effective coordination, development, and evaluation of programs and services that contribute directly and positively to resiliency of the assigned unit’s force and families.

U.S. citizenship is required. Candidates must possess an active U.S. Government security clearance or be eligible to obtain and maintain a security clearance as required for contract performance.

This position is pending upon contract award.

Candidates should be able to support operations at one or more of the following locations:

Tucson, AZ; Coronado, CA; Colorado Springs, CO; Washington, DC; Crestview, FL; Fort Walton Beach, FL; Homestead, FL; Tampa, FL; Valparaiso, FL; Columbus, GA; Savannah, GA; Honolulu, HI; Biloxi, MS; Fayetteville, NC; Jacksonville, NC; Clovis, NM; Clarksville, TN; Virginia Beach, VA; Tacoma, WA; Baumholder, Germany; Stuttgart, Germany; Fussa, Japan; Kadena, Japan; Yomitan, Japan; Pyeongtaek, South Korea; Mildenhall, United Kingdom.

At MaxHP, your expertise supports a mission that matters. As a joint venture between Maximus and Endurion, MaxHP brings together specialized capabilities and resources to support the POTFF Program, strengthening human performance, resilience, and mission readiness across the Special Operations community. Our professionals play an essential role in supporting the people behind the mission, helping Service members and their families remain strong, ready, and resilient. Here, your experience becomes part of something bigger: directly supporting those who serve at the highest levels of our Nation’s defense

About the POTFF Program:

The Preservation of the Force and Family (POTFF) program supports U.S. Special Operations Forces (SOF) personnel and their families through an integrated, holistic approach to human performance, health, and readiness. The program brings together specialized professionals across physical, psychological, cognitive, social, and spiritual performance to strengthen resilience, optimize performance, and support long-term mission readiness and career longevity.

Essential Duties and Responsibilities:

• Organize and oversee peer support networks for their assigned commands.
• Recruit active duty and family member peer support counselors, ensure participating peer support counselors are vetted and trained according to USSOCOM CRC standards.
• Collect and report data for the purposes of formative and outcome evaluations of peer support programs and other community-based support programs.
• Collect original data and data from secondary sources in support of program assessments. This data includes but is not limited to focus group and/or unit meetings convened by leadership; POTFF Family Resilience Program evaluation results; trend information from POTFF Psychologist, Chaplains, Ombudsmen, or Family Readiness Group (FRG) staff.
• Support commands at multiple levels and in multiple locations.
• Identify and document program/service needs and evaluation data.
• Develop needs-based programming to service specific demographic groups and geographic locations.
• Demonstrate extensive knowledge of DoW resources, such as the Military OneSource, Military Family Life Counselors (MFLC), Personal Financial Counselors (PFC), and Military Crisis Line.
• Lead and/or assist in the coordination and/or development of CRC official processes, functions and networking opportunities for subpopulations served.
• Establish, maintain, and report activity of peer counseling networks for supported unit’s Service members and family member spouses.
• Report activity using specified reporting tool and frequency identified by the Social Performance program manager or other POTFF staff as required.
• Conduct and/or contribute to Family Orientation, Information, Outreach and Referrals.
• Conduct and/or contribute to Pre- and Post-deployment Preparation, Reintegration, and Decompression.
• Conduct and/or contribute to Family Relational Enhancement activities.
• Conduct and/or contribute to Single Service Member Enhancement activities.
• Conduct and/or contribute to unit level career transition programs for military members and spouses.
• Conduct and/or contribute to Social & Family and Psychological Program implementation to include suicide prevention and cognitive agility training; Maintain awareness of and conduct or contribute to education/communication of installation and/or local community behavioral health and resiliency resources.
• Assist with the development of CRC standard operating procedures and CRC service provision protocols.
• Support the Command’s liaison function, under Government direction, for matters related to community and family support.
• Support Command communications, under Government direction and approval, utilizing a variety of Command-approved and vetted media/social media.
• Maintain awareness of emergency response protocols.
• As a subject matter expert for this labor category, the primary role is for the purpose of enhancement and preservation of the cognitive, physical, psychological, social, and spiritual well-being of Service Members and their families, which includes the documentation of those services offered in the HP Enterprise-wide platforms (i.e., HPDMS, etc.) as directed by the USSOCOM Directive 10-12. Adjustments to the productivity level for this labor category may vary due to client population, local mission set, or additional administrative taskings. Additional duties as assigned through local leadership must be documented and approved through local POTFF leadership.

Minimum Qualifications and Skills:

⦁ Possess a bachelor’s degree in education, human/social services or related field or four (4) years’ experience, to include experience as a volunteer, in providing social service education, or work/family life consultation or coordination services.

⦁ Have, or be willing to receive, specialized training on peer support counseling, community resources and referrals and suicide prevention.

⦁ Knowledge of best practices and developments in areas of peer support counseling and suicide prevention, and will keep abreast of DoW, Services and community sponsored resources intended to promote the wellbeing of service members and their families.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$59,100

Maximum Salary

$124,100