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CC
Customer Service Representative / Work Order Coordinator
CentiMark Corporation
Canonsburg, PA
- $42,000 to $45,000 USD / year
…high-value accounts enrolled in our Preferred Customer Service Program. This is an in-office role in Canonsburg, PA…
Added 4 mins ago
Coordinator – Reintegration Restorative Justice
Northeast Kingdom Community Action (NEKCA)
Newport, VT
…great communicators. They are responsible for facilitating program and regional meetings and implementing human-centered programming across all levels of programming. Coordinator…
Added 4 mins ago
SC
Maintenance Assistant Locksmith
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Cortland, NY
- $44,560 USD / year
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Systems Engineer III
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Under the general supervision of the Technical Services Supervisor & DOC Radio Coordinator, this position provides specialized technical and comprehensive support, consultation, and…
Added 5 mins ago
AC
Stroke Educator
Auburn Community Hospital
Auburn, NY
- $105,000 to $110,000 USD / year
…facilitate patient care. This role will support the stroke coordinator and will serve as back-up duties of the coordinator in their…
Added 5 mins ago
Business Operations Coordinator
NCD
Remote, United States
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Added 6 mins ago
Cath Lab RN with Sign-On Bonus
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United States
Serves on Hospital committees and helps review and revise policies and procedures, as directed by CCL Coordinator Plans and develops self-objectives.
Added 6 mins ago
Financial and Procurement Coordinator
Marshall University
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Wellness Programs – PEIA provides various care management programs and the Pathways to Wellness program.
Added 8 mins ago
Principal Business Analyst - Power Generation Prevailing Wage & Apprenticeship
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Added 8 mins ago
Cyber Security Coordinator
Signature Healthcare
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The Cyber Security Coordinator supports the organization’s information security program by coordinating vulnerability and patch tracking, security awareness, access reviews, compliance…
Added 8 mins ago
Document Control Coordinator
NOV
Cedar Park, TX
The Quality Assurance Documentation Coordinator supports the Quality department by managing the creation, revision, filing, and distribution of quality related documentation. This role…
Added 9 mins ago
Scanning Coordinator
Fresh Thyme Market
Toledo, OH
The Scanning Coordinator is responsible for maintaining price files, shelf tag accuracy, and signage for our stores. They oversee item pricing and merchandise additions and deletions. They…
Added 10 mins ago
Maintenance Assistant Locksmith
SUNY - Cortland
NY
Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts,…
Added 10 mins ago
MS
Clinical Nurse-Mount Sinai Hospital- Full Time- Nights- Neuro ICU
Mount Sinai Health Systems
New York, NY
- Full-time
2. Assesses and evaluates patient care needs and applies critical thinking skills in patient care management.
Added 10 mins ago
MS
Clinical Nurse-Mount Sinai Hospital- Full Time- Nights- Neuro ICU
Mount Sinai Health Systems
New York, NY
- Full-time
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Added 10 mins ago
MS
Clinical Nurse- Mount Sinai Hospital- Full Time Days - 8 West Neuroscience
Mount Sinai Health Systems
New York, NY
- Full-time
2. Assesses and evaluates patient care needs and applies critical thinking skills in patient care management.
Added 10 mins ago
Clinic Registered Nurse Heart Rhythm
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Tulsa, OK
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Patient Access Coordinator
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Admissions Coordinator Assistant
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Admissions Coordinator Assistant Primary Responsibilities-The primary purpose of the Admissions Coordinator Assistant is to assist the Admissions Coordinator with the facility’s inquiryand…
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Part-Time RN/LPN Caregiver - Montgomery County | Wknds 7am-7pm & 7pm-7am
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- Part-time
Demonstrate accountability to assigned schedules and communicate scheduling needs to the Staffing Coordinator.
Added 11 mins ago
Assessment Coordinator - (Remote)
Maximus
Oklahoma City, OK
The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating…
Added 11 mins ago
Project Manager
Maximus
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Added 11 mins ago
Provider Enrollment Coordinator
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Added 14 mins ago
Buyer
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Serve as agency travel coordinator, purchasing airfare as needed.
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Maximus

Assessment Coordinator - (Remote)

Oklahoma City, OK, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

The Assessment Coordinator serves as a key member of the MassHealth Public Assessor Option (PAO) team, providing comprehensive support to individuals seeking Long-Term Services and Supports (LTSS) through programs such as Adult Day Health (ADH), Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Personal Care Attendant (PCA).

The Assessment Coordinator is responsible for managing the intake and assessment preparation process, conducting telephonic screenings, coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments. This role serves as the primary point of contact for members once an assessment request has been initiated and plays a critical role in ensuring a smooth, person-centered experience. The Assessment Coordinators are cross-trained to perform Customer Service Representative (CSR) functions and may provide front-line member support as operational needs require.

About the Program

The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions. The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.

As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:

Adult Day Health (ADH)
Adult Foster Care (AFC)
Group Adult Foster Care (GAFC)
Personal Care Attendant (PCA)

As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.

Why Maximus?

? Work/Life Balance Support - Flexibility tailored to your needs!

? Competitive Compensation - Bonuses based on performance included!

?️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

?️ Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.

? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

? Tuition Reimbursement - Invest in your ongoing education and development.

? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

? Professional Development Opportunities-Participate in training programs, workshops, and conferences.

?Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities:

Review and validate data and reports.
Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
Make recommendations to improve processes.
Ensure assignments are current and include proper documentation.
Use various tracking tools to record assignments, processes and defects.
Review, research and audit system results.

Minimum Requirements

'- High School diploma, GED, or equivalent required.

2-4 years of relevant experience required.

'- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field

Proficiency in Microsoft Office applications
Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
Strong ability to multitask and manage competing priorities effectively
Strong verbal and written communication skills
Excellent organizational and follow-up skills
Strong attention to detail and documentation accuracy

Preferred Requirements

Associate or Bachelor’s degree business, social work, healthcare or relevant field
Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
Knowledge of MassHealth programs and eligibility requirements
Experience coordinating documentation between members, providers, and healthcare organizations
Fluency in both Spanish and English, including the ability to speak, read, and translate effectively

Home Office Requirements

Maximus provides company-issued computer equipment
Reliable high-speed internet service
Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
Private and secure workspace

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$22

Maximum Salary

$25

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