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Added 1 min ago
IB
Senior Manager, Medical Communications & Publications
Ipsen Biopharmaceuticals Inc.
United States
- $115,500 to $155,000 USD / year
Support communication with external authors for the development, review, and approval of publications, including the management of publication steering committees, if applicable.
Added 1 min ago
D&
Client Learning & Adoption Program Manager (R-20135)
Dun & Bradstreet
Florham Park, NJ
- $109,700 to $184,300 USD / year
Strong project and program management skills, with a proven ability to manage multiple priorities and competing demands.
Added 1 min ago
Client Learning & Adoption Program Manager (R-20135)
Dun & Bradstreet
Center Valley, PA
Strong project and program management skills, with a proven ability to manage multiple priorities and competing demands.
Added 1 min ago
Asset Manager
Hunt
Alpharetta, GA
Reporting to the Vice President of Asset Management and Financial Planning & Analysis, the Asset Manager is responsible for the financial and operational oversight of Hunt's military…
Added 1 min ago
Program Manager
Delaware Technical Community College
George Campus-Wilmington, DE
This position will support a temporary project associated with the Annual Performance Report as well as research for an upcoming grant application.
Added 1 min ago
Special Education Strat I: Mild/Moderate
Davenport Community Schools
Davenport, IA
Support instruction through an Individual Education Plan for students with special needs, aligning with District adopted curriculum.
Added 1 min ago
DC
SPECIAL EDUCATION STRAT II: ID * Bonus Pay Available: $2,000-$4,000 ~ If the position is less than full time Bonus Pay Available: $1,000-$2,000
Davenport Community Schools
Davenport, IA
- Full-time
Support instruction through an Individual Education Plan for students with special needs, aligning with District adopted curriculum.
Added 1 min ago
DC
SPECIAL EDUCATION STRAT I: MILD/MODERATE * Bonus Pay Available: $2,000-$4,000 ~ If the position is less than full time Bonus Pay Available: $1,000-$2,000
Davenport Community Schools
Davenport, IA
- Full-time
Support instruction through an Individual Education Plan for students with special needs, aligning with District adopted curriculum.
Added 1 min ago
DC
SPECIAL EDUCATION STRAT I: MILD/MODERATE * Bonus Pay Available: $2,000-$4,000 ~ If the position is less than full time Bonus Pay Available: $1,000-$2,000
Davenport Community Schools
Davenport, IA
- Full-time
Support instruction through an Individual Education Plan for students with special needs, aligning with District adopted curriculum.
Added 1 min ago
SPECIAL EDUCATION STRAT I: MILD/MODERATE
Davenport Community Schools
Davenport, IA
Support instruction through an Individual Education Plan for students with special needs, aligning with District adopted curriculum.
Added 1 min ago
SPECIAL EDUCATION STRAT II: BD/LD
Davenport Community Schools
Davenport, IA
Support instruction through an Individual Education Plan for students with special needs, aligning with District adopted curriculum.
Added 1 min ago
SPECIAL EDUCATION STRAT I: MILD/MODERATE
Davenport Community Schools
Davenport, IA
Support instruction through an Individual Education Plan for students with special needs, aligning with District adopted curriculum.
Added 2 mins ago
Onsite Tech Support Manager
SPS North America
TX
Identify issues and raise concerns to the Project Management Office
Added 2 mins ago
Onsite Tech Support Manager
SPS North America
NY
Identify issues and raise concerns to the Project Management Office
Added 2 mins ago
Senior Benefits Manager
Juniper Square
Remote, United States
- Strong project management skills, with a track record of running your own projects end to end and delivering on deadline.
Added 3 mins ago
Technical Project Manager
Dynetics, Inc
Huntsville, AL
Leidos’ Defense Sensors Open Air Sensors Division is seeking a Technical Project Manager to join a diverse team to create unique solutions for complex sensor and radar orientated problems.…
Added 3 mins ago
Power Delivery Project Manager
LEIDOS ENGINEERING INC
Walled Lake, MI
…expectation of regular in-office collaboration with engineering and project management teams. This role can be performed from Walled Lake MI, Pittsburgh PA or Chicago IL, depending on the…
Added 3 mins ago
ServiceNow Release Manager
LEIDOS, INC.
Odenton, MD
The Digital Sector has a career opportunity for a ServiceNow Release Manager supporting the Global Solutions Management – Operations II (GSM-O II) contract at DISA. This contract includes…
Added 3 mins ago
Senior Materials and Process Engineer
Dynetics, Inc
Huntsville, AL
Identify new production program materials engineering needs and contribute to building repeatable processes that support the division's growth as a Defense M&P center
Added 3 mins ago
Senior Program Director
LEIDOS, INC.
Reston, VA
This role requires more than traditional program management. We are seeking a strategic leader who understands how to successfully execute highly complex contracts, manage an extensive…
Added 3 mins ago
Program Governance Director
LEIDOS, INC.
Greenbelt, MD
This is an exciting time to join Leidos in support of the NASA AEGIS Program! We are seeking an experienced Program Governance Director to drive the transformation and execution of a…
Added 3 mins ago
Engineering Operations Lead
Venturi
Huntsville, AL
Venturi, LLC A Chenega Company has an exciting career opportunity for an experienced Engineering Operations Lead to support the Missile Defense Agency (MDA) Targets and Countermeasures…
Added 3 mins ago
Global Program Manager
Genentech, Inc.
United States
You provide strategic program management to project teams, framing and assessing options, and identifying inflection points and critical factors for project delivery, decision-making and…
Added 3 mins ago
Scientific Project Manager
Altasciences Company Inc
Remote, United States
The Scientific Project Manager leads project teams, manages key relationships with internal and external stakeholders, supports logistics, and drives timelines and communication to ensure…
Added 3 mins ago
Senior Manager, Email
NMSS National Multiple Sclerosis Society
Remote, United States
5+ years of experience in email strategy, project management and campaign execution, including managing agencies or vendors.

Closed listing

Maximus

Admin III Correspondence (Back Office)

Salt Lake City, UT, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: High school diploma
Experience: '- High School diploma or equivalent with 2-4 years of experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an Admin III - Correspondence to support the Credit Bureau Disputes team within the Aidvantage Program and Federal Student Aid portfolio.

In this role, the Admin III - Correspondence representative is responsible for reviewing, researching, and responding to credit bureau disputes and borrower correspondence in accordance with established policies, procedures, and regulatory requirements. The position plays a key role in ensuring accurate account reporting, timely dispute resolution, and the integrity of borrower information.

The successful candidate will contribute to maintaining the accuracy of credit reporting and the overall integrity of student loan servicing operations.

Essential Duties and Responsibilities:

Works on assignments that are moderately difficult, requiring judgement in resolving issues.
Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures. - Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

'- Review and investigate credit bureau disputes received through consumer reporting agencies, borrowers, and third-party entities.

Research account history, payment activity, servicing records, and supporting documentation to determine appropriate dispute resolutions.
Prepare and process correspondence related to credit reporting disputes, borrower inquiries, and account investigations.
Ensure dispute responses are completed accurately and within established regulatory and client-required timeframes.
Update account records and document investigation findings in applicable servicing systems.
Coordinate with internal departments to obtain information necessary to support dispute investigations and account corrections.
Identify trends, reporting issues, and process improvement opportunities to enhance operational effectiveness and reduce risk.
Assist with quality reviews, audit requests, and compliance-related activities as needed.
Maintain a thorough understanding of credit reporting requirements, Fair Credit Reporting Act (FCRA) guidelines, Department of Education regulations, and internal policies.
Support special projects and additional correspondence-related activities as assigned by management.
Ensure all work is performed with a high degree of accuracy, attention to detail, and a commitment to delivering quality customer service.

Minimum Requirements

'- High School diploma or equivalent with 2-4 years of experience.

May have additional training or education in area of specialization.

'- Must have at least one (1) year Student Loan customer service and/or call center experience supporting Aidvantage here at Maximus.

High School Diploma or GED required.
Must reside in the United States.
Must be a U.S. Citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Must have current or prior experience working with credit bureaus, credit reporting, or credit-related disputes and investigations.

Preferred Skills and Qualifications:

Ability to make sound decisions based on established policies, procedures, and regulatory requirements.
Excellent attention to detail and accuracy when reviewing borrower accounts and dispute documentation.
Experience identifying discrepancies and determining appropriate corrective actions.
Ability to work in a fast-paced production environment while maintaining a high level of accuracy and quality. Current productivity expectations are approximately 35.74 units per hour (UPH) with a quality expectation of 98.80% or higher. Performance metrics and production goals may be adjusted based on business needs, team performance, operational priorities, and client requirements.

Additional Requirements (per contract/client):

Employment is contingent upon obtaining and maintaining a favorable clearance; final suitability is determined by the Department of Education.
Must obtain and maintain a PIV-I card; in-person pickup is required. Travel (car, train, or plane) to a designated location may be necessary, with expenses covered by Maximus.
Must currently and permanently reside in the Continental US.
A quiet, private, and secure place to work that is distraction free.
Connectivity to the internet Category 5 or 6 ethernet patch cable to the home modem/router.
Remote workers required internet speed policy: minimum download speed is 25 Mbps and 5 Mbps upload; Shared connection requirement is 50 Mbps download and 5 Mbps upload. Test your internet speed at [1] www.speedtest.net.

References

Visible links

https://www.speedtest.net.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$17.83

Maximum Salary

$26.82

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