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Added just now
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Senior Safety Engineer
Department of Water Resources
CA
- $11,427 to $14,298 USD / month
Under the general direction of the DWR Executive Safety Manager, the incumbent provides technical support for the DWR Safety Program by conducting audits, safety inspections and accident…
Added just now
DO
Senior Safety Engineer
Department of Water Resources
CA
- $11,427 to $14,298 USD / month
Under the general direction of the DWR Executive Safety Manager, the incumbent provides technical support for the DWR Safety Program by conducting audits, safety inspections and accident…
Added just now
DO
EQRO Review Health Program Specialist I
Department of Health Care Services
CA
- $6,623 to $8,290 USD / month
…work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization…
Added just now
CD
Tax Representative
CA Department of Tax and Fee Administration
CA
- $4,470 to $6,924 USD / month
The Business Taxes Representative will be trained to perform tasks, such as:
Added 9 mins ago
Executive Assistant I
State Treasurer
Wake County, NC
…of Staff. This position provides high-level administrative support to the Chief of Staff and plays a critical role in ensuring the efficient operation of the executive…
Added 9 mins ago
Administrative Specialist II
Adult Correction
Wake County, NC
…analyzing printed and electronic information using Microsoft Office applications and other business tools to support decision-making, reporting, recordkeeping, and program…
Added 15 mins ago
Senior Counsel - Labor & Employment Litigation
Wealth Recruitment, LLC
Los Angeles, CA
Drive Case Strategy: Evaluate claims, assess exposure, develop litigation strategies, and provide practical, business-focused legal solutions.
Added 15 mins ago
Senior Counsel - Labor & Employment Litigation
Wealth Recruitment, LLC
Irvine, CA
Drive Case Strategy: Evaluate claims, assess exposure, develop litigation strategies, and provide practical, business-focused legal solutions.
Added 17 mins ago
II
Talent Partner
Ivo Inc.
San Francisco, CA
- $75,000 to $120,000 USD / year
…industry. As a Junior Talent Partner, you will be a partner to the business: accountable for helping our leaders make the best hiring decisions possible, carrying the vision and goals of…
Added 17 mins ago
II
Talent Coordinator
Ivo Inc.
San Francisco, CA
- $75,000 to $100,000 USD / year
Contracts are the oldest business technology in human history. They allow us to collaborate: they define what we promise each other, how we work together, and what happens when things go…
Added 24 mins ago
College Intern - Purchasing Services
SRP
Tempe, AZ
Gain practical work experience by applying academic knowledge to support departmental projects, collaborate with cross-functional teams, contribute to business objectives, and develop…
Added 24 mins ago
College Intern - HR Early Talent Coordinator
SRP
Tempe, AZ
This internship offers hands-on experience for a college student interested in Human Resources, student engagement, and program coordination. The intern will support SRP’s Early Talent…
Added 27 mins ago
DoW Skillbridge - Corporate Operations
Delaware Nation Industries
Oklahoma City, OK
Operations Management: Program support, process improvement, resource coordination, and performance tracking
Added 27 mins ago
Senior Advisor-536430-A
Delaware Nation Industries
Arlington, VA
This position is in the Bureau of Overseas Buildings Operations, Program Development, Coordination and Support Directorate, Office of Design and Engineering (OBO/PDCS/DE).
Added 27 mins ago
DN
Management Analyst-536595
Delaware Nation Industries
Arlington, VA
- $130,000 to $1,350,000 USD / year
As the Management Analyst, the incumbent provides research, analytical, data management, and program support services to assist OBO in achieving its organizational objectives. Due to the…
Added 43 mins ago
GM
Maintenance Supervisor - Midtown Junction
Greystar Management Services, LLC
Wilmington, NC
- $31 to $33 USD / hour
…of world-class service in the rental residential real estate business. To learn more, visit…
Added 43 mins ago
GM
Leasing Professional - Midtown Junction
Greystar Management Services, LLC
Wilmington, NC
- $16 to $18 USD / hour
Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing…
Added 55 mins ago
JC
Environmental Health Specialist III – Senior Onsite Wastewater Specialist
Jefferson County
United States
- $41 to $42 USD / hour
…Wastewater Specialist provides advanced technical expertise and program support for the Onsite Wastewater (OW) Program, serving as the primary contact for response to external and internal…
Added 1 hour ago
Director of Academic Finance & Strategic Planning
Cornell Univ (NYS Colleges & Exper Sta)
United States
Within the Division, the University Budget Office works closely with colleges and administrative units to develop, implement, and report on the Ithaca campus operating plan. The office…
Added 1 hour ago
SO
Customer Service Representative 2
State of Idaho
Boise, ID
- $17.94 USD / hour
…in person. Additionally, this position performs a variety of office support functions including researching and interpreting information to make decisions and resolve…
Added 1 hour ago
II
Regional Vice President - Canvas - BizGov
Instructure, Inc.
Remote, United States
- $154,000 to $180,000 USD / year
- Monitor and analyze market trends, competitor activity, and customer needs to identify new business opportunities and refine sales approaches
Added 1 hour ago
Senior Program Delivery Professional, Benefit Enablement & Execution
Humana Inc.
Remote, United States
Humana’s Consumer Product Management team is looking for an experienced Senior Program Delivery Professional, Benefit Enablement & Execution, to join working remote anywhere in the US. In…
Added 1 hour ago
Program Delivery Lead, Benefit Enablement & Execution
Humana Inc.
Remote, United States
Humana’s Consumer Product Management team is seeking an experienced Program Deliver Lead, Benefit Enablement & Execution, to join working remote anywhere in the US. In this role, you'll…
Added 1 hour ago
Operations Manager
Ulta Beauty, Inc.
Baraboo, WI
…inventory adjustments). This leader drives the store’s retail business through a focus on performance (sales, inventory results, and operational compliance), people (talent acquisition,…
Added 1 hour ago
UB
Operations Manager
Ulta Beauty, Inc.
Sacramento, CA
- $28 to $35 USD / hour
…inventory adjustments). This leader drives the store’s retail business through a focus on performance (sales, inventory results, and operational compliance), people (talent acquisition,…

Closed listing

Maximus

Admin III Correspondence (Back Office)

Nashville, TN, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: High school diploma
Experience: '- High School diploma or equivalent with 2-4 years of experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an Admin III - Correspondence to support the Credit Bureau Disputes team within the Aidvantage Program and Federal Student Aid portfolio.

In this role, the Admin III - Correspondence representative is responsible for reviewing, researching, and responding to credit bureau disputes and borrower correspondence in accordance with established policies, procedures, and regulatory requirements. The position plays a key role in ensuring accurate account reporting, timely dispute resolution, and the integrity of borrower information.

The successful candidate will contribute to maintaining the accuracy of credit reporting and the overall integrity of student loan servicing operations.

Essential Duties and Responsibilities:

Works on assignments that are moderately difficult, requiring judgement in resolving issues.
Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures. - Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

'- Review and investigate credit bureau disputes received through consumer reporting agencies, borrowers, and third-party entities.

Research account history, payment activity, servicing records, and supporting documentation to determine appropriate dispute resolutions.
Prepare and process correspondence related to credit reporting disputes, borrower inquiries, and account investigations.
Ensure dispute responses are completed accurately and within established regulatory and client-required timeframes.
Update account records and document investigation findings in applicable servicing systems.
Coordinate with internal departments to obtain information necessary to support dispute investigations and account corrections.
Identify trends, reporting issues, and process improvement opportunities to enhance operational effectiveness and reduce risk.
Assist with quality reviews, audit requests, and compliance-related activities as needed.
Maintain a thorough understanding of credit reporting requirements, Fair Credit Reporting Act (FCRA) guidelines, Department of Education regulations, and internal policies.
Support special projects and additional correspondence-related activities as assigned by management.
Ensure all work is performed with a high degree of accuracy, attention to detail, and a commitment to delivering quality customer service.

Minimum Requirements

'- High School diploma or equivalent with 2-4 years of experience.

May have additional training or education in area of specialization.

'- Must have at least one (1) year Student Loan customer service and/or call center experience supporting Aidvantage here at Maximus.

High School Diploma or GED required.
Must reside in the United States.
Must be a U.S. Citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Must have current or prior experience working with credit bureaus, credit reporting, or credit-related disputes and investigations.

Preferred Skills and Qualifications:

Ability to make sound decisions based on established policies, procedures, and regulatory requirements.
Excellent attention to detail and accuracy when reviewing borrower accounts and dispute documentation.
Experience identifying discrepancies and determining appropriate corrective actions.
Ability to work in a fast-paced production environment while maintaining a high level of accuracy and quality. Current productivity expectations are approximately 35.74 units per hour (UPH) with a quality expectation of 98.80% or higher. Performance metrics and production goals may be adjusted based on business needs, team performance, operational priorities, and client requirements.

Additional Requirements (per contract/client):

Employment is contingent upon obtaining and maintaining a favorable clearance; final suitability is determined by the Department of Education.
Must obtain and maintain a PIV-I card; in-person pickup is required. Travel (car, train, or plane) to a designated location may be necessary, with expenses covered by Maximus.
Must currently and permanently reside in the Continental US.
A quiet, private, and secure place to work that is distraction free.
Connectivity to the internet Category 5 or 6 ethernet patch cable to the home modem/router.
Remote workers required internet speed policy: minimum download speed is 25 Mbps and 5 Mbps upload; Shared connection requirement is 50 Mbps download and 5 Mbps upload. Test your internet speed at [1] www.speedtest.net.

References

Visible links

https://www.speedtest.net.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$17.83

Maximum Salary

$26.82

About employer

More about this job

Skills

Reporting
Greet guests
Administrative support
Operations management
Research
Documentation
Process improvement
Regulatory compliance
Attention to detail
Customer service

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