Jobs in the United States

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Added 14 mins ago
Buyer
Pacific Seafood
Clackamas, OR
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of…
Added 14 mins ago
J
CPC Processor Customer Support
Jobgether
Remote, United States
- $15 to $18.32 USD / hour
The CPC Processor Customer Support representative plays an important role in supporting healthcare information services by responding to customer inquiries related to the release of medical…
Added 17 mins ago
CO
Foreman-Utilities
City of Lynnwood
Lynnwood, WA
- $43.65 to $52.29 USD / hour
…duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties…
Added 30 mins ago
NS
GENERAL ENGINEER
Naval Sea Systems Command
Naval Base Newport, RI
- $142,452 to $197,200 USD / year
You will serve as the Senior Systems Engineer and Designated Representative for SONAR Systems across all in-service and new-acquisition U.S. Navy submarines and surface ships in Undersea…
Added 33 mins ago
VH
Supervisory Recreation Therapist
Veterans Health Administration
Honolulu, HI
- $93,445 to $121,482 USD / year
…staff within the Physical Medicine and Rehabilitation (PMR) Service Line at the VA Pacific Islands Health Care System (VAPIHCS). The incumbent has full supervisory and managerial…
Added 33 mins ago
VH
Mail Clerk
Veterans Health Administration
Honolulu, HI
- $38,011 to $49,417 USD / year
…Affairs Pacific Islands Health Care System (YAM-ICS) Logistics Service. Plans and directs operational processes as well as providing technical guidance necessary to achieve effective and…
Added 33 mins ago
VH
Senior Social Worker
Veterans Health Administration
San Antonio, TX
- $112,783 to $146,621 USD / year
…Liaison) is seen as the Veterans Health Administration (VHA) representative to the military installation and must represent the VA in all aspects of patient care, transfer, and outreach.…
Added 33 mins ago
UA
Animal Health Assistant NF-02/03
U.S. Army Medical Command
Camp Pendleton, CA
- $20 to $22 USD / hour
…certification as a veterinary assistant or higher through an accredited program (e.g. as identified on the www.NAVTA.net website Possess basic supply management experience which includes:…
Added 33 mins ago
UP
INFORMATION TECHNOLOGY SPECIALIST (CUSTOMER SUPPORT)
U.S. Pacific Fleet
San Diego, CA
- $121,585 to $158,062 USD / year
…leadership, supporting contractors, and/or the appropriate Program Office representative(s) to address areas of non-compliance, customer requests for support, and coordinate development of…
Added 36 mins ago
VH
Maintenance Mechanic Leader
Veterans Health Administration
Milwaukee, WI
- $36 to $42 USD / hour
Incumbent must obtain and maintain Level 2 Contracting Officer Representative (COR) Certification required to manage service contracts in their shop that they are responsible for.
Added 36 mins ago
US
Child and Youth Program Assistant CY-01/02
United States Army Installation Management Command
Joint Base Lewis-McChord, WA
- $19 to $25 USD / hour
If you are 17 years old and a dependent of a Service member or Department of War Civilian Employee, you must present proof that you are in pursuit of a high school degree this could include…
Added 36 mins ago
VH
Maintenance Mechanic Leader
Veterans Health Administration
Milwaukee, WI
- $36 to $42 USD / hour
Incumbent must obtain and maintain Level 2 Contracting Officer Representative (COR) Certification required to manage service contracts in their shop that they are responsible for.
Added 38 mins ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Albuquerque, NM
- $91,529 to $141,858 USD / year
…availability of back-up systems, possible reconfigurations to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operation of the…
Added 38 mins ago
AN
HUMAN RESOURCES SPECIALIST (MILITARY) (Title 32)
Army National Guard Units
Camp J T Robinson, AR
- $61,722 to $80,243 USD / year
(3) Responsible for and oversees the direction of the SIDPERS program and functions as the technical expert. Responsible for and ensures the timely and accurate processing of submitted…
Added 38 mins ago
BO
Trust Fund Supervisor
Bureau of Prisons/Federal Prison System
Three Rivers, TX
- $75,042 to $116,929 USD / year
Career Transition Programs (CTAP): This program applies to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To…
Added 41 mins ago
BO
Business Administrator
Bureau of Prisons/Federal Prison System
Leavenworth, KS
- $90,968 to $118,261 USD / year
Career Transition Programs (CTAP): This program applies to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To…
Added 41 mins ago
AN
IT SPEC (SYSADMIN)
Air National Guard Units
Syracuse, NY
- $75,278 to $97,867 USD / year
…work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and…
Added 41 mins ago
VH
Biomedical Equipment Support Specialist
Veterans Health Administration
Altoona, PA
- $45,127 to $107,554 USD / year
…facility. Works in support of the medical equipment management program. Troubleshoots and performs planned maintenance on a range of medical devices and clinical…
Added 41 mins ago
BO
Clinical Psychologist (Drug Abuse Program Coordinator)
Bureau of Prisons/Federal Prison System
Atlanta, GA
- $112,556 to $146,325 USD / year
Career Transition Programs (CTAP): This program applies to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To…
Added 43 mins ago
VH
Management Analyst
Veterans Health Administration
Location Negotiable After Selection
- $90,925 to $118,204 USD / year
…RCS employees and physical assets provide eligible Veterans, Service members, and their families with high quality, compassionate and effective readjustment counseling services. The ADD/A…
Added 43 mins ago
FA
Aviation Safety Inspector
Federal Aviation Administration
Springfield, IL
- $125,776 to $163,514 USD / year
As a Service wide expert on a particular type of aircraft: Advises other inspectors of major changes; Evaluates new training methods and equipment; Serves on boards that evaluate incidents,…
Added 43 mins ago
AN
HR SPEC (MILITARY) (Title 32) (Indefinite)
Army National Guard Units
Richmond, VA
- $64,475 to $83,822 USD / year
…guidance on the Retirement Points Accounting Management (RPAM) program. Coordinates with NGB field representative for technical assistance and…
Added 46 mins ago
VB
Program Specialist
Veterans Benefits Administration
Las Vegas, NV
- $63,046 to $81,964 USD / year
The Program Specialist supports Vocational Rehabilitation & Employment staff assigned to supervise and assist participants of Chapter 31, U.S. Code Title 38 in all phases of the vocational…
Added 46 mins ago
BO
Correctional Program Officer (Deputy Chief, Office of Security Technology)
Bureau of Prisons/Federal Prison System
Washington, DC
- $143,913 to $187,093 USD / year
Career Transition Programs (CTAP): This program applies to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To…
Added 46 mins ago
FA
Aviation Safety Inspector (General Aviation Maintenance)
Federal Aviation Administration
FAA Flight Standards Duty Locations Nationwide
- $107,446 to $139,684 USD / year
2. As the principal representative in regulatory oversight of general aviation and air carrier activities, exercises certificate authority over extensive and complex operations. Analyzes…

Closed listing

Maximus

Admin III Correspondence (Back Office)

Lincoln, NE, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: High school diploma
Experience: '- High School diploma or equivalent with 2-4 years of experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an Admin III - Correspondence to support the Credit Bureau Disputes team within the Aidvantage Program and Federal Student Aid portfolio.

In this role, the Admin III - Correspondence representative is responsible for reviewing, researching, and responding to credit bureau disputes and borrower correspondence in accordance with established policies, procedures, and regulatory requirements. The position plays a key role in ensuring accurate account reporting, timely dispute resolution, and the integrity of borrower information.

The successful candidate will contribute to maintaining the accuracy of credit reporting and the overall integrity of student loan servicing operations.

Essential Duties and Responsibilities:

Works on assignments that are moderately difficult, requiring judgement in resolving issues.
Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures. - Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

'- Review and investigate credit bureau disputes received through consumer reporting agencies, borrowers, and third-party entities.

Research account history, payment activity, servicing records, and supporting documentation to determine appropriate dispute resolutions.
Prepare and process correspondence related to credit reporting disputes, borrower inquiries, and account investigations.
Ensure dispute responses are completed accurately and within established regulatory and client-required timeframes.
Update account records and document investigation findings in applicable servicing systems.
Coordinate with internal departments to obtain information necessary to support dispute investigations and account corrections.
Identify trends, reporting issues, and process improvement opportunities to enhance operational effectiveness and reduce risk.
Assist with quality reviews, audit requests, and compliance-related activities as needed.
Maintain a thorough understanding of credit reporting requirements, Fair Credit Reporting Act (FCRA) guidelines, Department of Education regulations, and internal policies.
Support special projects and additional correspondence-related activities as assigned by management.
Ensure all work is performed with a high degree of accuracy, attention to detail, and a commitment to delivering quality customer service.

Minimum Requirements

'- High School diploma or equivalent with 2-4 years of experience.

May have additional training or education in area of specialization.

'- Must have at least one (1) year Student Loan customer service and/or call center experience supporting Aidvantage here at Maximus.

High School Diploma or GED required.
Must reside in the United States.
Must be a U.S. Citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Must have current or prior experience working with credit bureaus, credit reporting, or credit-related disputes and investigations.

Preferred Skills and Qualifications:

Ability to make sound decisions based on established policies, procedures, and regulatory requirements.
Excellent attention to detail and accuracy when reviewing borrower accounts and dispute documentation.
Experience identifying discrepancies and determining appropriate corrective actions.
Ability to work in a fast-paced production environment while maintaining a high level of accuracy and quality. Current productivity expectations are approximately 35.74 units per hour (UPH) with a quality expectation of 98.80% or higher. Performance metrics and production goals may be adjusted based on business needs, team performance, operational priorities, and client requirements.

Additional Requirements (per contract/client):

Employment is contingent upon obtaining and maintaining a favorable clearance; final suitability is determined by the Department of Education.
Must obtain and maintain a PIV-I card; in-person pickup is required. Travel (car, train, or plane) to a designated location may be necessary, with expenses covered by Maximus.
Must currently and permanently reside in the Continental US.
A quiet, private, and secure place to work that is distraction free.
Connectivity to the internet Category 5 or 6 ethernet patch cable to the home modem/router.
Remote workers required internet speed policy: minimum download speed is 25 Mbps and 5 Mbps upload; Shared connection requirement is 50 Mbps download and 5 Mbps upload. Test your internet speed at [1] www.speedtest.net.

References

Visible links

https://www.speedtest.net.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$17.83

Maximum Salary

$26.82

About employer

More about this job

Skills

Reporting
Greet guests
Administrative support
Operations management
Research
Documentation
Process improvement
Regulatory compliance
Attention to detail
Customer service

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