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Integrated Program Planner Sr - SDA Programs
Lockheed Martin
Littleton, CO
We seek a Program Planning professional to be part of our team supporting SDA Programs. Based out of Highlands Ranch, CO or Sunnyvale, CA you will support the execution efforts across the…
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Project Manager IT Sr
UCHealth
Aurora, CO
- $48.56 to $72.84 USD / hour
An experienced Epic Revenue Cycle Project Manager to lead complex Epic implementation and optimization initiatives across affiliated Community Connect organizations. This role combines…
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Systems Engineer - Sentinel
Auria (Boecore LLC)
Colorado Springs, CO
Auria is seeking an experienced System Engineer (SE) - All Levels to support the Sentinel program (formerly called the Ground Based Strategic Deterrent - GBSD). This position is in…
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Orbital Warfare Test Range Engineer
The Aerospace Corpor
Colorado Springs, CO
…Defense Systems Group (DSG) provides analysis-based decision support to senior leaders on space architectures, policy and strategy, technology development, warfighter capability enablers,…
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2027 Trajectory Optimization Engineer
The Aerospace Corpor
Colorado Springs, CO
…Chantilly, VA; or Albuquerque, NM. What You'll be Doing: Primary Support - Astrodynamics and orbital mechanics analysis including orbit propagation, constellation design and optimization,…
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Sentinel - Systems Engineer - Support Systems Integration
Northrop Grumman
Colorado Springs, CO
Work with Design, Integrated Logistics Support, Specialty Engineering, and project management in development of Support Equipment for mission operational system on the Sentinel program to…
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Sentinel - Principal Systems Engineer - Support Systems Integration
Northrop Grumman
Colorado Springs, CO
Work with Design, Integrated Logistics Support, Specialty Engineering, and project management in development of Support Equipment for mission operational system on the Sentinel program to…
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Sentinel - Principal Systems Engineer - Support Systems Integration
Northrop Grumman
Colorado Springs, CO
Work with Design, Integrated Logistics Support, Specialty Engineering, and project management in development of Support Equipment for mission operational system on the Sentinel program to…
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Director, Business Process Ownership - Member Communications
USAA
Colorado Springs, CO
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision…
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Technical Project Manager Lead
USAA
Colorado Springs, CO
8 years of experience managing or leading projects or serving in a project management type role to include technology management or product-forward role (product manager, engineering…
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Defense & Intel (D&I) - Mechanical Engineering Internship
Trinzic
Colorado Springs, CO
KBR is seeking highly motivated and talented students to join our Defense & Intel Internship Program for Summer 2027. This internship offers hands-on experience, professional development,…
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JTF-Gold Facility Engineering Planner
Na Oiwi Kane
Colorado Springs, CO
Familiarity with the Department of the War Construction and Non-appropriated-Funded Construction Program Development and Execution and Joint Facilities Management.
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Digital Technical Product Manager Lead - Omni Modernization
USAA
Colorado Springs, CO
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
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Network Operations Engineer
Meta
Denver, CO
…cabling, fiber connectivity solutions, and IP networking to support the delivery of field repair services. You will work closely with internal business teams, external vendors, network…
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Sr Fiber Deploy TIPM, Global Connectivity Infrastructure Development
Amazon
Denver, CO
Amazon Web Services is looking for a Sr. Technical Infrastructure Program Manager (Sr. TIPM) to support and deploy one of the world’s largest and most complex telecommunication networks.…
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Specialist, Business Development Representative - C_MAT
Deloitte
Denver, CO
The Business Development Representative (BDR) will work with the Channel Sales Management (CSM) and Sales Executive teams assigned to an alliance and will be at the front lines of the sales…
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Project Manager – Peoplesoft
IDR Inc.
Denver, CO
IDR is seeking a Project Manager -- Peoplesoft to join one of our top clients for an opportunity in Denver, Colorado. This role is ideal for someone with experience managing ERP…
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Full Time - Loader/Cart Associate - Opening
Lowe's Home Centers, LLC
Dyersburg, TN
- Full-time
Communicates all stock, special order merchandise, product features, application, warranty, and Lowe’s program information to customers, while responding knowledgeably to customer and…
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Oracle Health- Integration Architect
Oracle
Denver, CO
- $71,200 to $166,100 USD / year
· At least 1 years of healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management and/or other client-facing or HCIT…
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Director of Payments and Operational Strategy
First Interstate Ban
Denver, CO
…to paid federal holidays. - Student debt employer repayment program. - 401(k) retirement plan with a 6% match. - The health and happiness of the places we call home matter to us. Learn a…
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Financial Analyst - Advanced Technology Group
Turner Construction
Denver, CO
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Duty Manager - Frontier Airlines Passenger Service
Menzies Aviation
Denver, CO
- $77,250 USD / year
Support the development of business units with accurate and timely project work
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Senior Technical Program Manager
Akamai Technologies, Inc.
Denver, CO
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
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Senior Manufacturing Engineer
IDEX
Denver, CO
Technical Proficiency: Knowledge of Project Management software (Microsoft Project or Smartsheet).
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Traveling Aptitude Senior Project Engineer- Cheyenne
J.E. Dunn Construction Company
Denver, CO
The Senior Project Engineer will manage a small project or a component of a large or more complex project with oversight. This position will fully apply JE Dunn processes and tools to…

Closed listing

Maximus

Admin III Correspondence (Back Office)

Boise, ID, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Education: High school diploma
Experience: '- High School diploma or equivalent with 2-4 years of experience.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking an Admin III - Correspondence to support the Credit Bureau Disputes team within the Aidvantage Program and Federal Student Aid portfolio.

In this role, the Admin III - Correspondence representative is responsible for reviewing, researching, and responding to credit bureau disputes and borrower correspondence in accordance with established policies, procedures, and regulatory requirements. The position plays a key role in ensuring accurate account reporting, timely dispute resolution, and the integrity of borrower information.

The successful candidate will contribute to maintaining the accuracy of credit reporting and the overall integrity of student loan servicing operations.

Essential Duties and Responsibilities:

Works on assignments that are moderately difficult, requiring judgement in resolving issues.
Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures. - Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

'- Review and investigate credit bureau disputes received through consumer reporting agencies, borrowers, and third-party entities.

Research account history, payment activity, servicing records, and supporting documentation to determine appropriate dispute resolutions.
Prepare and process correspondence related to credit reporting disputes, borrower inquiries, and account investigations.
Ensure dispute responses are completed accurately and within established regulatory and client-required timeframes.
Update account records and document investigation findings in applicable servicing systems.
Coordinate with internal departments to obtain information necessary to support dispute investigations and account corrections.
Identify trends, reporting issues, and process improvement opportunities to enhance operational effectiveness and reduce risk.
Assist with quality reviews, audit requests, and compliance-related activities as needed.
Maintain a thorough understanding of credit reporting requirements, Fair Credit Reporting Act (FCRA) guidelines, Department of Education regulations, and internal policies.
Support special projects and additional correspondence-related activities as assigned by management.
Ensure all work is performed with a high degree of accuracy, attention to detail, and a commitment to delivering quality customer service.

Minimum Requirements

'- High School diploma or equivalent with 2-4 years of experience.

May have additional training or education in area of specialization.

'- Must have at least one (1) year Student Loan customer service and/or call center experience supporting Aidvantage here at Maximus.

High School Diploma or GED required.
Must reside in the United States.
Must be a U.S. Citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Must have current or prior experience working with credit bureaus, credit reporting, or credit-related disputes and investigations.

Preferred Skills and Qualifications:

Ability to make sound decisions based on established policies, procedures, and regulatory requirements.
Excellent attention to detail and accuracy when reviewing borrower accounts and dispute documentation.
Experience identifying discrepancies and determining appropriate corrective actions.
Ability to work in a fast-paced production environment while maintaining a high level of accuracy and quality. Current productivity expectations are approximately 35.74 units per hour (UPH) with a quality expectation of 98.80% or higher. Performance metrics and production goals may be adjusted based on business needs, team performance, operational priorities, and client requirements.

Additional Requirements (per contract/client):

Employment is contingent upon obtaining and maintaining a favorable clearance; final suitability is determined by the Department of Education.
Must obtain and maintain a PIV-I card; in-person pickup is required. Travel (car, train, or plane) to a designated location may be necessary, with expenses covered by Maximus.
Must currently and permanently reside in the Continental US.
A quiet, private, and secure place to work that is distraction free.
Connectivity to the internet Category 5 or 6 ethernet patch cable to the home modem/router.
Remote workers required internet speed policy: minimum download speed is 25 Mbps and 5 Mbps upload; Shared connection requirement is 50 Mbps download and 5 Mbps upload. Test your internet speed at [1] www.speedtest.net.

References

Visible links

https://www.speedtest.net.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$17.83

Maximum Salary

$26.82

About employer

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Skills

Reporting
Greet guests
Administrative support
Operations management
Research
Documentation
Process improvement
Regulatory compliance
Attention to detail
Customer service

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