Associate Relations Leader

MAU is hiring an Associate Relations Leader in Summerville, SC. As an Associate Relations Leader, you will support onsite employees at a customer warehouse facility by managing human resources functions, payroll processing, employee relations, attendance tracking, and performance counseling while ensuring customer performance goals are achieved. This is a full-time, direct-hire opportunity.

Benefits Package

• Competitive Compensation Package

• Medical, Dental, and Vision Benefits

• Paid Holidays (11)

• Paid Vacation

• Great work environment

• Employee Assistance Program (EAP)

• Care Partners Program

• Health Club Reimbursement Program

• Additional supplemental benefit programs

• 401(k)

• Salary Continuation

• Educational Reimbursement

• FMLA available after 12 months of service

Shift Information

• Full-time | 8:00 AM - 5:00 PM

• Flexibility to arrive early, stay late, and work weekends as needed

Career Path

• Staffing Supervisor

• Site Supervisor

• Outsource Supervisor

• Corporate Support Functions

Required Education and Experience

• High school diploma or equivalent

• 2 years of human resources or employee relations experience

Preferred Education and Experience

• Bachelor's degree

• Professional in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP) certification

• Lean Six Sigma Green Belt certification

• Root cause analysis training

General Requirements

• Strong analytical, mathematical, and reasoning skills

• Excellent verbal and written communication skills

• Strong customer service and client relationship management abilities

• Effective problem-solving, critical thinking, and decision-making skills

• Demonstrated ethical conduct, professionalism, and personal accountability

• Ability to maintain confidentiality and exercise discretion when handling sensitive employee information

• Strong interpersonal skills with the ability to build positive relationships with employees, supervisors, and customer leadership

• Flexibility, adaptability, and a commitment to continuous process improvement

• Ability to effectively interpret, communicate, and enforce company policies and procedures

• Ability to supervise MAU associates and administrative support personnel as assigned

Essential Functions

• Manage daily employee relations and human resources activities for MAU associates assigned to the customer warehouse facility

• Process, verify, and maintain accurate employee records, including attendance, performance documentation, investigations, and termination information

• Audit employee time records and process payroll accurately and efficiently

• Monitor employee attendance and support performance counseling and corrective action processes

• Review, audit, and authorize required employee documentation and administrative paperwork

• Communicate company policies, employee benefits, and HR procedures to associates, ensuring understanding and compliance

• Collaborate daily with section leaders, supervisors, and managers to address workforce concerns and operational needs

• Build and maintain productive relationships with customer management, human resources representatives, and MAU leadership

• Facilitate daily team meetings to communicate priorities, address concerns, and support workforce engagement

• Identify employee relations issues, evaluate potential risks, and seek guidance when appropriate

• Apply logical problem-solving and root cause analysis techniques to resolve workplace challenges

• Identify opportunities to streamline administrative processes, improve efficiency, and enhance employee support

• Support new initiatives and continuous improvement efforts that contribute to positive operational outcomes

• Demonstrate effective listening, questioning, influencing, and conflict-resolution skills when addressing employee concerns

• Plan and coordinate employee support activities to maintain high levels of customer service and operational performance

• Maintain professionalism, fairness, consistency, and confidentiality in all employee interactions

Work Environment and Physical Demands

• Work onsite in a customer warehouse or manufacturing facility

• Perform duties in administrative and industrial environments

• Work near manufacturing equipment, industrial machinery, and powered industrial vehicles