Jobs in the United States

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Customer Experience Manager
Stord, Inc.
Ogden, UT
As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance. Your role will focus on understanding…
Added 1 min ago
Manager, Compliance Strategy & Ops
eBay Inc.
United States
The team works closely with partners across Product, Legal, Compliance, Risk, Trust, Operations, Customer Support, Analytics, and Finance, to deliver solutions that balance regulatory…
Added 1 min ago
Client Support Representative - Spanish Speaker
ANIMAL CARE & CONTROL OF NYC
The Bronx, NY
Minimum 1 year of customer service experience, preferably in a contact center or client-support role required.
Added 1 min ago
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Senior Technical Program Manager
Oracle
Reston, VA · Austin, TX · Seattle, WA
- $83,000 to $166,100 USD / year
Oracle Government Defense & Intelligence is seeking a Senior Technical Program Manager to manage technical programs and moderately complex, cross-organizational initiatives supporting…
Added 1 min ago
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Senior Facilities Service Manager - Mechanical
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of…
Added 1 min ago
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Senior Facilities Service Manager - Mechanical
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of…
Added 1 min ago
NJ
Information Technology Analyst 2
New Jersey Courts
Somerville, NJ
- $72,027.61 to $122,100.38 USD / year
V13 Somerset, Hunterdon, and Warren Vicinage is seeking a dynamic, organized, and customer service-oriented individual to work in its Information Technology Division. Under the general…
Added 2 mins ago
Staff/Senior Staff Technical Program Manager, Federal
Trase Systems
Remote, United States
As a Staff/Senior Staff Technical Program Manager at Trase, you will own technical program execution dedicated to Red Cell Federal (RCF) and Red Cell Partners (RCP) incubations and…
Added 2 mins ago
AB
Regional Distribution Center - Warehouse Lead
Asphalt Buyer II LLC
Pocono, PA
- $20 USD / hour
Under the general direction of the RDC Operations Manager, the Lead Person is responsible for assisting Management with multiple tasks such as training, coaching, and onboarding new and…
Added 3 mins ago
New Business Case Manager I
Pacific Life Insurance Company
Remote, United States
…it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your…
Added 3 mins ago
Sr. Technical Program Manager
PlayStation Global
Madison, WI
As a Senior Technical Program Manager, you will lead the delivery of complex software programs across Commerce Services & Client Experiences within the PlayStation ecosystem. Working…
Added 3 mins ago
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Front Office Assistant
Amplifon
San Antonio, TX · SAN ANTONIO, TX
- $18.5 USD / hour
In this role, you will manage the customer intake process, support clinical operations, and drive store performance through effective schedule management. Reporting to the Area Manager, you…
Added 4 mins ago
Sr. Business Development Manager - OpenText
SHI International Corp
Somerset, NJ
The Sr. Business Development Manager - OpenText drives business growth for specific OEM partners or business categories by developing strategic programs and initiatives, providing product…
Added 4 mins ago
AA
Lead Operator Quality Tech
AIRGAS Airgas USA, LLC
Canton, OH
- $38 to $43 USD / hour
The primary function of this job is the operational leadership at the facility and to assist the Plant / Facility Manager in the safe, reliable and efficient operation of the facility. The…
Added 4 mins ago
VO
Kipling- Assistant Store Manager - Puerto Rico
VF Outdoor, LLC
United States
- $20 to $26.4 USD / hour
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 4 mins ago
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Vans: Assistant Manager - Short Pump Town Center
VF
United States
- $20 to $30 USD / hour
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 4 mins ago
V
Vans: Assistant Manager - Lakewood
VF
United States
- $24 to $36 USD / hour
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 4 mins ago
V
Vans: Store Manager - Encinitas Ranch Town Center
VF
United States
- $35.04 to $52.56 USD / hour
As the strategic leader of the store, the Store Manager drives business performance, delivers exceptional customer experience, and cultivates a high-performing, inclusive team culture. This…
Added 5 mins ago
Senior Engineering Team Lead - Analytics
Rosendin
Pflugerville, TX
Communicate with Project Executive (PX) or Division Manager (DM) regarding effort required to accomplish and expected deliverable along with project support.In some cases, this may include…
Added 5 mins ago
Senior Engineering Team Lead - Analytics
Rosendin
Austin, TX
Communicate with Project Executive (PX) or Division Manager (DM) regarding effort required to accomplish and expected deliverable along with project support.In some cases, this may include…
Added 5 mins ago
Senior Engineering Team Lead - Analytics
Rosendin
Coppell, TX
Communicate with Project Executive (PX) or Division Manager (DM) regarding effort required to accomplish and expected deliverable along with project support.In some cases, this may include…
Added 6 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
REDMOND, OR
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 6 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
REDMOND, OR
- Part-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…
Added 6 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
REDMOND, OR
As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role…
Added 6 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
FOUNTAIN VALLEY, CA
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…

Material Bank

Sr. Account Manager

South Florida, NY, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials.

Material Bank is seeking an experienced Sr. Account Manager to support a broad portfolio of Brand Partners and help them maximize the value of their partnership. Working alongside a dedicated coordinator, you will serve as the primary relationship owner, delivering a responsive, consistent, and valuable experience across your portfolio.

This is a fast paced, highly client-facing role for someone who thrives on building relationships, solving problems, and managing a significant portfolio with confidence and efficiency. You will balance responsive account management with proactive engagement, helping Brand Partners navigate Material Bank, understand their performance, and identify opportunities to strengthen their presence and results. The right candidate is analytical, decisive, solutions oriented, and highly tech savvy, with a natural ability to leverage technology, automation, and AI to streamline workflows, scale engagement, and maximize productivity. Success in this role requires someone who can work smarter, move quickly, and deliver meaningful results across a high volume of accounts.

We’d love for you to be based in one of our major markets (South Florida, New York, Boston or Chicago), working in a hybrid capacity two to three days a week. For the right person, we’re open to Remote with approximately 2–3 trips a year to connect with the team and our Brand Partners.

What you’ll do

Brand Partner Success: Take ownership of the overall success and retention of your Brand Partners, ensuring they understand the value of their partnership and have the resources and support needed to succeed on Material Bank.
Portfolio Management: Effectively manage a broad and diverse portfolio of 150+ Brand Partners by leveraging data, technology, AI, and automation to streamline workflows, prioritize opportunities, and deliver consistent, high quality engagement at scale. Continuously identify ways to improve efficiency and maximize impact across your portfolio.
Performance & Insights: Use Brand Partner performance data, health scores, engagement, and other account insights to identify trends, opportunities, and areas where additional support can improve results.
Proactive Engagement: Maintain consistent engagement across your portfolio through relevant communications, performance insights, educational content, and targeted outreach based on Brand Partner needs.
Retention: Proactively identify Brand Partners that may need additional support, understand their challenges, and work with them to reinforce value and strengthen the partnership.
Brand Enablement: Help Brand Partners get more from Material Bank through webinars, group trainings, office hours, educational content, and other programs designed to increase knowledge, adoption, and engagement.
Cross Functional Partnership: Work closely with teams across Material Bank to resolve Brand Partner needs, surface opportunities, and continuously improve the partner experience.

What you'll bring

Required

5+ years of progressive experience in account management, customer success, portfolio management, or related client facing roles, with demonstrated success managing a broad portfolio of accounts. Experience within design, building products, A&D, technology, marketplaces, or related industries preferred
Experience in similar roles: Customer Success, Partner Success, or supplier/merchant management at a marketplace
Strong communication and relationship building skills, with the ability to build trust with Brand Partners while confidently leading conversations, webinars, trainings, and group engagements
Genuine fluency with data, able to identify trends, gaps, and opportunities and translate findings into actionable insights that support Brand Partner performance and success
Proven ability to manage a high volume of accounts, priorities, and initiatives while maintaining strong organization, responsiveness, and follow through
High level of judgment, with the ability to understand Brand Partner needs, prioritize effectively, and determine the right approach to support each account
Thrives in a high volume, fast paced environment and knows how to balance personalized relationship management with scalable engagement strategies. Continuously looks for opportunities to simplify processes, eliminate manual work, and accomplish more through technology and smarter workflows.
Proactive and solutions oriented, with the ability to identify opportunities and challenges and take ownership of driving them forward
Strong sense of accountability, adaptability, and drive to deliver results and care for your accounts

What you’ll get from us:

Our people: We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution.
Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect).
Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program.
Plan for your Retirement: 401(k) eligible after your first 90 day's employed!
Giving Back: We sponsor multiple events throughout the year to help out our communities.
Growth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!
Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.

Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.