Program Coordinator

The full Program Coordinator job description contains more information about this position.

Seeking a highly motivated, team-oriented individual to help implement industry sector training programs that develop a pipeline of future workers and to expand the career ladders within the manufacturing, healthcare, and hospitality sectors. Position requires experience managing grants; working with employers, training providers, and school systems; thorough knowledge of the Berkshire County community; and the ability to work independently, with good time management skills.

Key Responsibilities

Workforce Training & Program Coordination

• Assist in planning, implementing, and coordinating industry training programs in healthcare, manufacturing, hospitality, and other priority sectors.
• Coordinate training schedules, participant enrollment, program logistics, and communication with training providers and community partners.
• Support the administration of grant-funded programs, including budget tracking, reporting, documentation, and compliance requirements.
• Monitor program progress, maintain accurate records, and assist in evaluating outcomes and identifying opportunities for improvement.
• Collaborate with educational institutions, training providers, and community organizations to expand access to workforce training opportunities.

Employer Engagement & Industry Partnerships

• Develop and maintain positive working relationships with regional employers, educational institutions, and community partners.
• Conduct employer outreach, participate in business visits, and attend industry meetings to better understand regional workforce needs.
• Assist in organizing industry advisory committees, employer roundtables, and other collaborative meetings.
• Connect employers with workforce resources, training opportunities, prospective employees, and career pathway initiatives.
• Support the development of strategies that address regional recruitment, retention, and workforce training challenges.

Community Outreach & Collaboration

• Assist in developing and implementing outreach strategies to promote workforce training programs and career opportunities.
• Create informational materials, presentations, and communications for employers, participants, and community partners.
• Participate in regional meetings, events, and collaborative initiatives representing MassHire Berkshire Workforce Board.
• Maintain communication with program partners and stakeholders to ensure successful implementation of workforce initiatives.

Program Development & Organizational Support

• Assist in identifying emerging workforce needs and opportunities for new training initiatives.
• Support grant development, funding research, and preparation of program proposals.
• Contribute ideas and recommendations to strengthen existing programs and improve service delivery.
• Work collaboratively with organizational leadership on special projects and regional workforce priorities.
• Perform other related duties as assigned.

Education & Experience

• Associate's Degree required, Bachelor's Degree preferred; equivalent combinations of education and relevant professional experience will be considered.
• Experience in program coordination, administration, customer service, business operations, education, or community engagement is beneficial.
• Experience with grant administration, employer engagement, or workforce development is preferred but not required.
• Familiarity with Berkshire County businesses, organizations, and community resources is a plus.