Manager In Training

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Customer Service

• Displays a customer-focused attitude by training and holding staff accountable for delivering extraordinary customer service.
• Demonstrates and coaches to proper sales and service techniques as directed by store leadership.
• Provides customers with accurate information about current advertising and promotions.
• Listens to customers and provides courteous and knowledgeable assistance.
• Ensures consistent execution of merchandise presentation, sales and promotional event set-up, and signing and pricing standards.
• Delivers a clean, neat, and easy-to-shop store environment.
• Solicits customer feedback to understand customer needs and the needs of the local community.
• Celebrates and recognizes successes. Coaches team to continually improve sales performance.

Sales

• Accountable for increasing sales and achieving overall store performance goals.
• Drives and exceeds sales goals by developing and executing strategies to achieve results.
• Facilitates training to improve sales and increase product knowledge across the store.
• Ensures merchandise is sold at company established prices and discrepancies are addressed and resolved promptly.
• Knowledgeable of merchandise on the sales floor, back stock levels, and locations of products.
• Review store departments with Department Managers for improvement opportunities and implement strategies to increase sales and overall customer experience.

Store Operations

• Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store management and staff to ensure a smooth flow of operations.
• Provides coaching and direction to store employees to enable action and achieve operational goals.
• Motivates team members to sell products and services and to establish long-term sales relationships.
• Personally supports, coaches, and develops team members, creating an environment where each employee can be successful.
• Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results.
• Facilitates dialogue between front-line employees, department staff, and store leadership team.
• Manages with integrity, honesty, and knowledge that promotes the culture, values, and mission of Marvin's Building Materials.
• Maintains or oversees employee scheduling to ensure optimal staffing levels.
• Consistently reviews store environment and progress to goals to identify problems, concerns, and opportunities for improvement and shares findings and goals with the store team.
• Utilizes management information tools and analyzed financial reports to identify and address trends and issues in store performance.
• Actively manages store employees by regularly conducting performance assessments and annual reviews, providing feedback, and setting challenging goals to improve performance.
• Ensures an exceptional customer experience by assessing interactions on the sales floor and over the phone
• Effectively communicates merchandise needs to employees and purchasing team to achieve optimum stock mix.
• Manages inventory accuracy, shrinkage, and maintains inventory controls.
• Provides leadership in delivery of all company initiatives and clearly communicates objectives and priorities to staff.
• Recruits qualified team members and trains team members for future advancement and promotions.
• Actively fills open positions analyzes opportunities for internal promotions.
• Monitors and ensures adherence to all corporate policies (e.g., dress code, return policy, safety, etc.) as directed by policy and procedure and store leadership.
• Performs other duties as assigned.

This position is a key role in Marvin's Building Materials Leadership Team and only highly motivated, team focused, experienced applicants will be considered. Marvin's Building Materials is an equal opportunity employer.

CNRG/Marvin's offers a range of benefits for both Full Time and Part Time employees:

• All levels of employment enjoy our fantastic employee discount
• 401k with employer match
• Employee Assistance Program
• Part-Time benefits include Vision, Dental, Critical Illness, and an Accident plan
• Full-Time benefits include the additional benefits of Medical, Vision, Dental, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services

CNRG’s, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

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