Fleet Manager

PURPOSE:

Serve as driver's supervisor/representative in Operations. Manage drivers’ performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction.

RESPONSIBILITIES:

1. Sole communications link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information including hot topics and new hire discussions.
2. Responsible for assigned full fleet of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories:

• On-time pickup and delivery performance through use of Marten Programs.

*Ensure proper hand down to after hours and weekend dispatch by communicating all expectations to drivers before end of shift, leaving a thorough pass down note containing any follow up requirement needed, and use of electronic night sheets.

• Confirming proper temperature settings on all loads.

*Monitor driver safety through forward facing camera alerts, coaching safe driving practices, communicate driver shutdown requirements due to weather events, accountable for driver medical card and license renewals.

• Ownership in driver availability through PTA data integrity, also including driver home time and tractor security while not on duty.
• Ensuring all Maintenance intervals are met including 30-day tractor inspections and E-services.
• Cost control, including fuel management, idle percentage, monitoring out of route, and driver accessorial pay approvals.

3. Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.
4. Daily accounting of all assigned trucks and drivers.
5. Other duties as assigned.

RELATIONSHIPS:

Daily interaction with drivers, other operations staff and management via driver tablet, email, telephone and in person communication.

ABILITIES/SKILLS REQUIRED:

Strong oral and written communication skills, strong organizational ability, detail oriented, ability to remain calm under pressure, handle multiple and varied tasks, basic typing.

PHYSICAL REQUIREMENTS:

Ability to sit for extended periods of time. Reasonable manual dexterity.

EDUCATION/TRAINING REQUIRED:

College degree in business or five years experience in fleet management.