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Added 1 min ago
AS
Student Manager-ASI Events
Associated Students, Inc.
San Luis Obispo, CA
- $18.9 USD / hour
Under the supervision of the Coordinator I–ASI Events, the student manager for ASI Events is responsible for managing the ASI Events Student Assistants. This position works closely with the…
Added 2 mins ago
DS
Swim School Program Manager
Dallas Swim Kids
Dallas, TX
- $21 to $25 USD / hour
The Program Manager plays a vital role in delivering an exceptional swim lesson experience by supporting, developing, and leading our team of instructors. This role is responsible for…
Added 2 mins ago
DS
Assistant Manager
Dallas Swim Kids
Dallas, TX
- $22 to $25 USD / hour
The Assistant Manager plays a key role in the daily operation and success of the swim school. This position supports the Chief of Staff by leading staff, ensuring exceptional customer…
Added 3 mins ago
MR
Food Service-Manager/Cook-Mildred L Day School
Maine RSU 21
Arundel, ME
- $23.62 to $27.03 USD / hour
As the Food Services Manager/Cook, you will deliver measurable results by overseeing the smooth and efficient operation of the Food and Nutrition Program at the school level. This position…
Added 12 mins ago
10333 - Residency Maintenance Inspector
VDOT
Salem, VA
…inspection, asset inventory, and SSAR evaluation. Supports field operations by ensuring work performed within the right-of-way meets VDOT standards and can be maintained effectively, while…
Added 12 mins ago
Sr. Technical Program Manager
Amazon.com Services LLC
Wilmington, MA · Austin, TX
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Added 13 mins ago
JD
Delivery Driver - Part Time
Jason's Deli
Kansas City, MO
- $15 USD / hour
- Part-time
Education: It is preferred the applicant be enrolled in high school or a certified G.E.D. program or have their high school diploma or G.E.D.
Added 13 mins ago
JD
Delivery Driver
Jason's Deli
Wichita, KS
- $11 to $15 USD / hour
Education: It is preferred the applicant be enrolled in high school or a certified G.E.D. program or have their high school diploma or G.E.D.
Added 15 mins ago
RN Director of Nursing Perioperative Services
MedStar Health
Washington, DC
…standards.Responsible and accountable for daily operating and recovery room operations which include clinical and financial management associate education and development and resource…
Added 23 mins ago
Customer Service Representative
Circle K
Anderson, IN
Notifies Store Manager of any equipment failure or maintenance/supply needs.
Added 25 mins ago
NH
Operations Manager (Head Start Program)
Noble Hearts HR Consulting
Selma, AL
- $45,000 to $50,000 USD / year
Operations Manager – Head Start Program (Selma-based, Full-Time)Join an organization making a difference in Alabama's Black Belt communities.
Added 26 mins ago
Restaurant Manager @ WOB in Broward County
WOB Bar & Kitchen
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We are seeking a highly motivated and experienced Manager to oversee the operations of our busy WOB Bar & Kitchen (WOB) restaurant. As the Manager, you will be responsible for managing all…
Added 26 mins ago
Nurse (VA Liaison for Healthcare)
Veterans Affairs, Veterans Health Administration
Fort Drum, NY
…health care facility. The VA Liaison is accountable for clinical program effectiveness and modification of service patterns. Responsibilities There is a nationally recognized initiative to…
Added 26 mins ago
Senior Social Worker (VA Liaison for Healthcare)
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Added 26 mins ago
Program Manager Quality Management
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Added 26 mins ago
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Manager, Dietary Patient Services
NYU Langone Medical Center
Mineola, NY
- $80,349.03 to $138,602.08 USD / year
In this role, the successful candidate The Manager, Patient Services is responsible for the full scope of patient food and nutrition service operations, from serving and meal delivery…
Added 26 mins ago
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Biomedical Technician I - Clinical Engineering - Long Island
NYU Langone Medical Center
Mineola, NY
- $82,611.43 to $92,864.1 USD / year
? Determines whether equipment is covered by warranty or service contract when repairs are needed. Notifies the Operations Manager of equipment under warranty or contract by providing the…
Added 26 mins ago
NL
Assistant Nurse Manager - Operating Room, Evenings
NYU Langone Medical Center
Mineola, NY
- $151,049.99 to $158,601.45 USD / year
…goals of the institution, departments of nursing, unit, or program. Assists the nurse manager to develop and sustain an environment of excellence in patient/family service, growth and…
Added 27 mins ago
Director, CIB & Research Compliance - ECM & M&A
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New York City, NY
Work with Training Team and business stakeholders to develop training program which includes participation in the annual training needs assessment and delivery of routine and ad-hoc…
Added 27 mins ago
Registered Nurse - Supervisory Assistant Nurse Manager
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Added 27 mins ago
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Manager of Pastoral Care, Required Board Certified Chaplain - Brooklyn
NYU Langone Medical Center
Brooklyn, NY
- $82,886.36 to $129,565.8 USD / year
We have an exciting opportunity to join our team as a Manager of Pastoral Care, Required Board Certified Chaplain - Brooklyn.
Added 27 mins ago
Sr. Program Manager, Field Service Utilization & Productivity
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IT Manager
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Added 27 mins ago
Health Services Manager
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Rochester, NY
Under the direction of the Vice President for Early Childhood Services, the Health Services Manager is responsible for managing comprehensive health and nutrition services that promote the…
Added 27 mins ago
Municipal & Community Relations Manager
Avangrid Service Co
ROCHESTER, NY
Municipal & Community Relations Manager Reports to: Regional Mgr - Municipal Community Business Relations Location: Rochester, NY Work Type: Office, 5 Days The salary range for this…

Marshall Retail Group

Senior Manager, Trade Planning & Deployment

Las Vegas, NV, United States

$105,000 to $115,000 USD / year

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Job details

Pay: $105,000 to $115,000 USD / year
Experience: 7–10 years of experience in retail operations, trade planning, commercial deployment, program management, or a related discipline.
Posting language: English

Original job description

Job Description

The Senior Manager, Trade Planning & Deployment, translates commercial and business priorities into clear, coordinated, and executable deployment plans for Field and store teams.

This role manages the end-to-end trade planning and deployment process, from calendar development and readiness planning through communications and content development, implementation support, execution visibility, and post program review. The Senior Manager connects Commercial, Planning, Marketing, Operations, and other Store Support Center functions to ensure initiatives are appropriately prioritized, sequenced, and operationally ready before deployment.

A core responsibility is developing and coordinating clear, practical Field communications and supporting content, ensuring store teams understand what is changing, why it matters, when it will happen and what action is required.

The role also oversees deployment and execution readiness, ensuring workforce capacity, labor standards, inventory, pricing, systems, materials, communications, training, and other operational dependencies are considered before launch. This requires a strong understanding of retail workforce planning, workload, labor standards, and store operating models to ensure planned activity is achievable within Field capacity.

The Senior Manager serves as the operational connection between strategy and Field execution, ensuring activity is prioritized, communicated, operationally ready and achievable before deployment.

What You’ll DO

Trade Planning & Governance

Manage the integrated trade planning and deployment calendar, providing clear visibility to promotions, pricing activity, and priority business initiatives.
Coordinate timelines, milestones, ownership, and readiness checkpoints across participating functions.
Assess planned activity against Field capacity, workforce requirements, competing priorities, and operational readiness.
Identify conflicts, dependencies, and risks early and facilitate decisions around timing, sequencing, and resource requirements.
Lead cross-functional planning and readiness meetings, ensuring actions have clear owners and completion dates.
Maintain deployment standards, templates, governance, and escalation processes.
Coordinate competing commercial and operational priorities to create a manageable and executable plan for the Field.

Oversight of Communications & Content Development

Lead the development and coordination of Field and store-facing communications and content for trade, promotional and operational activity.
Translate complex commercial and functional inputs into clear, concise, and actionable direction for Field and store teams.
Develop and coordinate deployment materials, including launch communications, implementation guides, toolkits, checklists, timelines, FAQs, and leadership briefing materials.
Ensure communications clearly explain what is changing, why it matters, when it needs to happen, what action is required and who owns it.
Coordinate content review and approval across Commercial, Planning, Marketing, Operations, and relevant subject-matter experts.
Maintain communication discipline by consolidating overlapping messages and minimizing unnecessary, conflicting, or late activity sent to the Field.
Manage changes to approved activity and ensure revised direction is communicated accurately and consistently.

Deployment & Execution Readiness

Oversee the end-to-end deployment and execution-readiness process for trade, promotional and priority business initiatives.
Establish readiness criteria and confirm critical requirements are addressed before activity is released to the Field.
Coordinate readiness across inventory, pricing, systems, equipment, fixtures, signage, materials, communications, training, workforce capacity, and operational procedures.
Partner with Field Operations to assess execution complexity, store capacity, and operational impact.
Maintain clear visibility to readiness status, outstanding actions, risks, and decisions required.
Identify and escalate initiatives that do not meet agreed readiness requirements or create material execution risk.
Coordinate the final handoff to Field teams, ensuring leaders and stores have the tools, content, clarity, and direction required to execute successfully.
Support deployment by coordinating questions, clarifications, and cross-functional issue resolution.

Workforce Planning & Labor Standards

Apply a working knowledge of workforce planning, labor standards and workload management when assessing deployment readiness.
Evaluate the labor and capacity impact of promotions, new programs and operational initiatives before deployment.
Consider task complexity, frequency, duration, store format, operating hours, and existing workload when assessing Field capacity.
Partner with Field Operations and workforce planning partners to understand whether initiatives can be delivered within established labor and operating standards.
Identify situations where overlapping activity creates workload or capacity conflicts and recommend changes to timing, sequencing, or deployment approach.
Ensure new activity is appropriately incorporated into existing store routines and workload assumptions where applicable.
Incorporate relevant workload and execution requirements into deployment materials so Field leaders understand how activity fits within existing operating routines.

Performance & Continuous Improvement

Monitor delivery against the trade calendar, deployment plans, and readiness milestones.
Maintain reporting on calendar adherence, deployment readiness, execution accuracy, communication effectiveness, and outstanding risks.
Partner with Field Operations to gather structured feedback on execution, workload, capacity, and the effectiveness of deployment materials.
Lead post-implementation reviews for significant initiatives, identifying successes, execution gaps and lessons learned.
Partner with Commercial and Finance to understand incremental sales, profit, and program performance where appropriate.
Use performance data and Field feedback to continuously improve planning, communications, readiness, and deployment processes.
Reduce rework, late changes, execution errors and unnecessary complexity through stronger standards and earlier cross-functional alignment.
Provide concise executive updates on major activity, readiness, risks, execution performance, and required actions.

Cross-Functional Influence

Lead collaboration across Operations, Merchandising, Marketing, Supply Chain, Finance, Human Resources, Technology, and Asset Protection teams.
Facilitate alignment among competing priorities to maximize organizational effectiveness.
Build strong partnerships across corporate and field organizations to improve execution consistency and business results.
Represent Trade Planning & Deployment at executive steering committees, planning sessions, and strategic initiatives.

Leadership Capabilities

Strategic & Operational Alignment: Connects business and Commercial priorities with operational execution, ensuring initiatives are properly sequenced, supported, and realistic for the Field.
Workforce & Operational Acumen: Understands how workload, labor standards, store capacity, and operating routines affect execution. Uses this knowledge to identify unrealistic expectations and ensure activity is appropriately planned and resourced.
Deployment & Execution Readiness: Maintains strong discipline around readiness and considers the full operational impact of an initiative before deployment. Identifies gaps early and drives cross-functional partners to resolution.
Communication & Simplification: Turns complex strategies and functional inputs into simple, clear, and actionable communications. Protects Field teams from unnecessary complexity, duplication, and conflicting direction.
Cross-Functional Leadership: Builds alignment across Commercial, Planning, Marketing, Operations and other functions, establishing clear ownership and shared accountability for successful deployment.
Operational Judgment: Balances commercial priorities with Field workload, capacity and operating realities, knowing when activity should proceed, be simplified, resequenced or be escalated.
Ownership & Accountability: Maintains momentum from planning through deployment, establishes clear ownership and follows actions through to completion.
Continuous Improvement: Uses Field feedback, execution results, and performance data to strengthen future planning, communications, workforce assumptions, and deployment standards.
Executive Presence: Communicates priorities, risks, decisions, and recommendations clearly to senior leaders, balancing strategic context with the operational detail required to drive action.
Team Leadership: Sets clear expectations, develops capability, and creates a culture of ownership, collaboration, quality, and consistent delivery.

Compensation: $105,000 - $115,000 annually

About WHSmith North America

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

Job Requirements

Qualifications:

Role Requirements & Leadership Capabilities

Bachelor’s degree in Business, Marketing, Operations, or a related field preferred.
7–10 years of experience in retail operations, trade planning, commercial deployment, program management, or a related discipline. A combination of work experience and education will be considered.
Strong understanding of retail store operations, workforce planning, labor standards, workload management, and Field execution.
Demonstrated experience coordinating complex initiatives across Commercial, Planning, Marketing, Operations, and other business functions.
Experience managing integrated calendars, implementation plans, milestones, dependencies, and deployment readiness processes.
Experience assessing workforce capacity and labor implications associated with new programs, promotions, or operational initiatives.
Working knowledge of task-based workload assumptions, store productivity measures and workforce planning processes.
Experience creating Field, store, and executive-facing communications, with the ability to translate complex information into practical and actionable content.
Strong written communication, editing and presentation skills, with the ability to tailor content to audience.
Strong analytical and reporting capability, including the ability to translate performance data and operational feedback into clear actions.
Strong project-management, process-improvement, and problem-solving skills.
Ability to manage multiple concurrent priorities while maintaining accuracy, visibility, and accountability.
Experience with enterprise project-management, collaboration, and reporting tools.
Ability to influence decisions and drive action across functions without relying on direct reporting authority.

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