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IT Operations Analyst

Marsh · White Plains, NY, United States · Independence, OH, United States · Watford City, ND, United States · Cincinnati, OH, United States · Clearwater, FL, United States · Birmingham, AL, United States · Huntsville, AL, United States · Opelika, AL, United States · Tallahassee, FL, United States · West Point, GA, United States · Albany, GA, United States · Alpharetta, GA, United States · Boston, MA, United States · Johns Creek, GA, United States · Columbus, GA, United States · Livonia, MI, United States · Naples, FL, United States · Virginia, MN, United States · Duluth, MN, United States · Houston, TX, United States · Jackson, MS, United States · Piscataway, NJ, United States · Ridgeland, MS, United States · Mandeville, LA, United States · Lowell, MA, United States · Panama City, FL, United States · Oxford, MS, United States · Meadville, MS, United States · Windham, ME, United States · Ashburn, VA, United States · Columbia, MD, United States · New York, NY, United States · Austin, TX, United States · Portland, ME, United States · Raleigh, NC, United States · Nashville, TN, United States · Washington, DC, United States · Chesterfield, MO, United States · Tequesta, FL, United States · Grand Forks, ND, United States · Brooklyn, NY, United States · San Jose, CA, United States · Eastland, TX, United States · Chicago, IL, United States · Moline, IL, United States · Richmond, VA, United States · Roanoke, VA, United States · West Palm Beach, FL, United States · Sunrise, FL, United States · Dublin, OH, United States · Cedar Falls, IA, United States · Atlanta, GA, United States · St. Joseph, MO, United States · South Portland, ME, United States · Allentown, PA, United States · Colchester, VT, United States · Charleston, SC, United States · Grand Rapids, MI, United States · West Des Moines, IA, United States · Hattiesburg, MS, United States · Rollingwood, TX, United States · San Diego, CA, United States · San Francisco, CA, United States · Carmel, IN, United States · Wichita, KS, United States · High Point, NC, United States · Las Vegas, NV, United States · Wauwatosa, WI, United States · Brookfield, WI, United States · Van Nuys, CA, United States · Winston-Salem, NC, United States · Spartanburg, SC, United States · Sarasota, FL, United States · Kennesaw, GA, United States · Towson, MD, United States · Camas, WA, United States · Princeton, NJ, United States · Wilson, NC, United States · Conshohocken, PA, United States · Cookeville, TN, United States · Memphis, TN, United States · Baton Rouge, LA, United States · Morristown, NJ, United States · Knoxville, TN, United States · New Orleans, LA, United States · Lafayette, LA, United States · Charlottesville, VA, United States · Alexandria, LA, United States · Harrisonburg, VA, United States · Mandan, ND, United States · Missoula, MT, United States · Lansdale, PA, United States · Madison, WI, United States · Schaumburg, IL, United States · Clayton, MO, United States · Gainesville, GA, United States · Kahului, HI, United States · Kapolei, HI, United States · Greenville, SC, United States · Fort Lauderdale, FL, United States · Frederick, MD, United States · Troy, MI, United States · Myrtle Beach, SC, United States · Appleton, WI, United States · Van Buren Charter Township, MI, United States · Denver, CO, United States · Hilo, HI, United States · Dothan, AL, United States · Kailua Kona, HI, United States · Kokomo, IN, United States · Irvine, CA, United States · Key Largo, FL, United States · Little Rock, AR, United States · Wilmington, DE, United States · Newport, OR, United States · Polson, MT, United States · Lexington, KY, United States · Greensboro, NC, United States · Sioux Falls, SD, United States · Charleston, WV, United States · Bloomington, MN, United States · Worcester, MA, United States · Fort Myers, FL, United States · Fayetteville, AR, United States · West Chester, PA, United States · Medford, OR, United States · Bethesda, MD, United States · Bothell, WA, United States · Lexington, 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States · Dayton, OH, United States · Golden Valley, MN, United States · Lubbock, TX, United States · Vero Beach, FL, United States

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Marsh

IT Operations Analyst

White Plains, NY, United States
Independence, OH, United States
Watford City, ND, United States
Cincinnati, OH, United States
Clearwater, FL, United States
Birmingham, AL, United States
Huntsville, AL, United States
Opelika, AL, United States
Tallahassee, FL, United States
West Point, GA, United States
Albany, GA, United States
Alpharetta, GA, United States
Boston, MA, United States
Johns Creek, GA, United States
Columbus, GA, United States
Livonia, MI, United States
Naples, FL, United States
Virginia, MN, United States
Duluth, MN, United States
Houston, TX, United States
Jackson, MS, United States
Piscataway, NJ, United States
Ridgeland, MS, United States
Mandeville, LA, United States
Lowell, MA, United States
Panama City, FL, United States
Oxford, MS, United States
Meadville, MS, United States
Windham, ME, United States
Ashburn, VA, United States
Columbia, MD, United States
New York, NY, United States
Austin, TX, United States
Portland, ME, United States
Raleigh, NC, United States
Nashville, TN, United States
Washington, DC, United States
Chesterfield, MO, United States
Tequesta, FL, United States
Grand Forks, ND, United States
Brooklyn, NY, United States
San Jose, CA, United States
Eastland, TX, United States
Chicago, IL, United States
Moline, IL, United States
Richmond, VA, United States
Roanoke, VA, United States
West Palm Beach, FL, United States
Sunrise, FL, United States
Dublin, OH, United States
Cedar Falls, IA, United States
Atlanta, GA, United States
St. Joseph, MO, United States
South Portland, ME, United States
Allentown, PA, United States
Colchester, VT, United States
Charleston, SC, United States
Grand Rapids, MI, United States
West Des Moines, IA, United States
Hattiesburg, MS, United States
Rollingwood, TX, United States
San Diego, CA, United States
San Francisco, CA, United States
Carmel, IN, United States
Wichita, KS, United States
High Point, NC, United States
Las Vegas, NV, United States
Wauwatosa, WI, United States
Brookfield, WI, United States
Van Nuys, CA, United States
Winston-Salem, NC, United States
Spartanburg, SC, United States
Sarasota, FL, United States
Kennesaw, GA, United States
Towson, MD, United States
Camas, WA, United States
Princeton, NJ, United States
Wilson, NC, United States
Conshohocken, PA, United States
Cookeville, TN, United States
Memphis, TN, United States
Baton Rouge, LA, United States
Morristown, NJ, United States
Knoxville, TN, United States
New Orleans, LA, United States
Lafayette, LA, United States
Charlottesville, VA, United States
Alexandria, LA, United States
Harrisonburg, VA, United States
Mandan, ND, United States
Missoula, MT, United States
Lansdale, PA, United States
Madison, WI, United States
Schaumburg, IL, United States
Clayton, MO, United States
Gainesville, GA, United States
Kahului, HI, United States
Kapolei, HI, United States
Greenville, SC, United States
Fort Lauderdale, FL, United States
Frederick, MD, United States
Troy, MI, United States
Myrtle Beach, SC, United States
Appleton, WI, United States
Van Buren Charter Township, MI, United States
Denver, CO, United States
Hilo, HI, United States
Dothan, AL, United States
Kailua Kona, HI, United States
Kokomo, IN, United States
Irvine, CA, United States
Key Largo, FL, United States
Little Rock, AR, United States
Wilmington, DE, United States
Newport, OR, United States
Polson, MT, United States
Lexington, KY, United States
Greensboro, NC, United States
Sioux Falls, SD, United States
Charleston, WV, United States
Bloomington, MN, United States
Worcester, MA, United States
Fort Myers, FL, United States
Fayetteville, AR, United States
West Chester, PA, United States
Medford, OR, United States
Bethesda, MD, United States
Bothell, WA, United States
Lexington, SC, United States
Dallas, TX, United States
Tampa, FL, United States
Rochester, NY, United States
Pottsville, PA, United States
Dearborn, MI, United States
Bluffton, SC, United States
Phoenix, AZ, United States
Addison, TX, United States
San Antonio, TX, United States
Ocala, FL, United States
Easley, SC, United States
Troy, AL, United States
Mount Pleasant, SC, United States
Statesville, NC, United States
Salt Lake City, UT, United States
Helena, MT, United States
Bend, OR, United States
Billings, MT, United States
Dalton, GA, United States
Martinez, GA, United States
Pittsburgh, PA, United States
Great Falls, MT, United States
Boise, ID, United States
Scottsdale, AZ, United States
Edgartown, MA, United States
Newnan, GA, United States
Thomasville, GA, United States
Corvallis, OR, United States
Chattanooga, TN, United States
Syracuse, NY, United States
Westlake, TX, United States
McLean, VA, United States
Buffalo, NY, United States
Malvern, PA, United States
St. Louis, MO, United States
Norwalk, CT, United States
Tucson, AZ, United States
Edina, MN, United States
Philadelphia, PA, United States
Hoboken, NJ, United States
Indianapolis, IN, United States
Milwaukee, WI, United States
South Bend, IN, United States
King of Prussia, PA, United States
Miami, FL, United States
Bismarck, ND, United States
Chagrin Falls, OH, United States
Hunt Valley, MD, United States
Orland Park, IL, United States
Anchorage, AK, United States
Rancho Cordova, CA, United States
Cary, NC, United States
Fremont, NE, United States
Louisville, KY, United States
Lincoln, NE, United States
Tulsa, OK, United States
Minneapolis, MN, United States
Walla Walla, WA, United States
Southfield, MI, United States
Red Bank, NJ, United States
Jacksonville, FL, United States
Seattle, WA, United States
Fargo, ND, United States
Palm Beach, FL, United States
Sacramento, CA, United States
Dayton, OH, United States
Golden Valley, MN, United States
Lubbock, TX, United States
Vero Beach, FL, United States

The applicable base salary range for this role is $90,000 to $157,500.

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Job details

Pay: The applicable base salary range for this role is $90,000 to $157,500.
Posting language: English
Posted: Nov 7, 2026

Original job description

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Salesforce Developer at Marsh Agency.

Marsh Agency helps people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. We believe in hands-on proactive service, data-driven insights, and understanding how global events can impact local decisions. As a trusted partner, we show our clients what’s possible and guide them during every step of their journey.

A day in the life

As an IT Operations Analyst on the IT Strategy & Operations team, you will serve as a central hub for enabling strong operational and financial management across the IT organization. You will own core IT financial planning activities (forecasting, budgeting, and spend management), with a particular focus on outside services and third-party spend. This role will also manage day-to-day vendor relationships and contract administration activities, ensuring work is delivered as expected and vendors and contractors are onboarded and offboarded smoothly. The ideal candidate can operate independently, bring structure to ambiguity, and partner effectively with IT leaders, Finance, Procurement, Legal, Accounts Payable, and vendors.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

IT financial planning, forecasting & budget management (outside services focus)

Own the forecasting and budget process for the IT organization, with emphasis on outside services / third-party spend.
Maintain run-rate views and forecast models; identify key drivers, risks, and opportunities and provide clear variance commentary versus prior forecasts and budgets.
Partner with IT leaders and cost owners to gather inputs, validate assumptions, and drive timely submissions for monthly/quarterly cycles.
Support month-end activities as needed (e.g., accrual tracking, invoice timing, and forecast updates) in coordination with Finance and Accounts Payable.
Maintain financial trackers and data integrity across sources (e.g., invoices, POs, contracts, budget trackers); reconcile discrepancies and document assumptions.
Prepare executive-ready summaries, dashboards, and talking points that translate financial details into decisions and actions for IT leadership.
Identify and implement process improvements to streamline budgeting/forecasting and improve transparency of third-party spend.

Vendor management, contracting support & performance monitoring

Manage day-to-day vendor relationship and contract administration activities for IT outside services providers.
Support new sourcing events (RFIs/RFPs/RFQs) by coordinating requirements, gathering documentation, organizing responses, and supporting evaluation and selection.
Monitor active vendor engagements to evaluate delivery quality and facilitate renewals
Support basic spend analysis and vendor reporting to improve cost visibility and identify optimization opportunities.

Qualifications:

Bachelor’s degree in Finance, Accounting, Business, Information Systems, or a related field (or equivalent practical experience).
3–5+ years of experience in technology finance, financial planning & analysis (FP&A), IT financial operations, vendor management, procurement/contract administration, or a comparable cross-functional role.
Demonstrated experience building and maintaining budgets/forecasts, performing variance analysis, and translating results into clear written commentary and leadership-ready insights.
Experience managing third-party / outside services spend in an IT organization (professional services, managed services, SaaS/software, cloud, or related technology categories).
Hands-on Excel skills (e.g., pivots, lookups, data validation, reconciliation) and comfort working with imperfect data from multiple sources.
Strong organizational skills and attention to detail; ability to independently prioritize work and meet recurring deadlines in a fast-paced environment.
Strong written and verbal communication skills; ability to coordinate across IT, Finance, Procurement, Legal, and vendor partners.
Sound judgment and discretion when handling confidential financial, vendor, and personnel information.

Preferred qualifications

Experience with forecasting and budgeting tools such as Oracle, IBM Apptio, etc.
Experience supporting RFx processes, contract renewals, and vendor performance reporting.
Experience building simple dashboards or reporting (e.g., Power BI/Tableau) to improve visibility of spend and vendor performance.
Experience in financial services, insurance, or professional services environments.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid OR Remote work
Charitable contribution match programs
Stock purchase opportunities

To learn more about a career at Marsh Agency, check us out our website or flip through our recruiting brochure.

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· LinkedIn

Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

If you require an accommodation during the application or interview process, please let us know by contacting reasonableaccommodations@marsh.com.

The applicable base salary range for this role is $90,000 to $157,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: November 20, 2026

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