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(USA) Area Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, HMSC)
Wal-Mart Stores East, LP
FL
- $65,500 to $98,000 USD / year
…and company policies and procedures identifying training and development needs and participating in the hiring promotion coaching teaching and evaluation of associates and…
Added 1 min ago
Manager of Project AWARE
OKCPS
Oklahoma City, OK
The Project AWARE local education agency (LEA) program manager is responsible for the day-to-day site-level management of the SAMHSA-funded Project AWARE federal grant program while…
Added 3 mins ago
Program Manager – Commercial and Industrial Energy Efficiency
ICF
Columbia, SC
Valid driver’s license required
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TRAINING OFFICER 2
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AZ
The responsibilities for this role include, but are not limited to: delivering training; facilitating development activities; ensuring quality of training delivery and materials being…
Added 5 mins ago
New Hire Program Trainer, Financial Crimes - Remote, U.S.
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Added 6 mins ago
Library Information Specialist, 1.0 FTE
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Our certificated staff are committed to engaging and supporting all students in learning. This is exemplified daily by their efforts to create learning environments that promote student…
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Candidates must have a current  U.S
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Manager Mechanical Engineering 2
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We are looking for you to join our team as a Mechanical Engineering Manager 2 at our Sykesville, MD location with Northrop Grumman. You will have a challenging and rewarding opportunity to…
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Manager Engineering Program Execution 3
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Senior Principal Manufacturing Technical Project Manager
CORP-Corporate Office
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Northrop Grumman Mission Systems sector is looking for a Senior Principal Manufacturing Technical Project Manager located on-site in Rolling Meadows, IL who will lead efforts needed in…
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Manager Tool Engineering 2
CORP-Corporate Office
United States
Must have the ability to obtain U.S Secret clearance and Special program access
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FR
Maintenance Technician II (61286)
FIDUCIARY REAL ESTATE DEVELOPMENT
Plainfield, IL
- $24 to $26 USD / hour
Ensure that any unresolved maintenance issues or concerns are promptly communicated to the Property Manager for resolution.
Added 11 mins ago
AI/ML Software Engineer II (Enterprise Production Systems)
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This role requires hands-on experience applying machine learning, Generative AI, and intelligent automation techniques to solve real engineering and business problems - including…
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Child Care Assistance Specialist (ECECD #10118201)
State of New Mexico
NM
- $18.69 to $28.04 USD / hour
Must possess and maintain a valid Driver's License
Added 11 mins ago
Administrator (Interim - 2026/27 school year only)
Academy District 20
Colorado Springs, CO
…assessment, supervision and evaluation, staff professional learning, community engagement, and positive campus culture; implements a student-focused vision and collaborative leadership…
Added 12 mins ago
Line Cook - Alltown Fresh
Global Partners
Manchester, NH
Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.
Added 12 mins ago
Sandwich Artist - Subway
Global Partners
Whitefield, NH
Must have reliable transportation and a valid driver's license
Added 12 mins ago
Guest Service Supervisor - Jiffy Mart
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Must have reliable transportation
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Assistant Store Manager - Honey Farms Market
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Must have reliable transportation and valid driver's license
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Sandwich Artist - Subway
Global Partners
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Must have reliable transportation and a valid driver's license
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Guest Service Supervisor - Jiffy Mart
Global Partners
Lancaster, NH
Must have reliable transportation
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Guest Service Associate/Cashier - Jiffy Mart
Global Partners
Lancaster, NH
Must have reliable transportation
Added 12 mins ago
Guest Service Associate/Cashier - Jiffy Mart
Global Partners
Whitefield, NH
Must have reliable transportation
Added 12 mins ago
Food Service Supervisor - Subway
Global Partners
Lancaster, NH
Must have previous food service management experience (2 years minimum) and must truly have a love and passion for food and serving the customer · Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed
Added 12 mins ago
Food Service Supervisor - Subway
Global Partners
Whitefield, NH
Must have previous food service management experience (2 years minimum) and must truly have a love and passion for food and serving the customer · Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed

Closed listing

Mars Petcare US, Inc.

Manager, Digital Consumer Experience and Optimization

United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Closing date: Dec 11, 2026
Experience: 4-7 years of experience in digital customer experience, conversion rate optimization (CRO), CRM, email marketing, digital marketing, or growth marketing.
Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Manager, Digital Consumer Experience and Optimization

In this highly visible role, you will lead the execution and continuous optimization of digital consumer experiences across a portfolio of leading pet care brands. As Manager, Digital Consumer Experience and Optimization, you will drive organic growth, consumer engagement, loyalty, and e-commerce purchase intent by overseeing website optimization, personalization initiatives, conversion rate optimization (CRO), and CRM programs across multiple owned digital channels. Acting as a critical bridge between brand strategy and execution, you will translate consumer insights and performance data into measurable improvements that enhance the digital journey and business outcomes.

Reporting to the Director, Marketing Systems & Enablement, this position combines strategic thinking with hands-on execution. You will partner closely with brand, CRM, analytics, digital product, and agency teams to deliver seamless consumer experiences across websites, email, SMS, and loyalty journeys. The role offers the opportunity to influence senior stakeholders, mentor team members, and help build scalable processes, capabilities, and best practices that elevate digital marketing effectiveness across the organization.

What Are We Looking For?

Bachelor's degree in Marketing, Business, Digital Media, Communications, or a related field; equivalent digital education or experience will also be considered.
4-7 years of experience in digital customer experience, conversion rate optimization (CRO), CRM, email marketing, digital marketing, or growth marketing.
Proven experience managing website optimization, digital campaigns, and customer journey improvements across owned digital channels.
Hands-on experience with CRM and marketing automation platforms, preferably Salesforce Marketing Cloud (SFMC).
Demonstrated success leading structured experimentation programs, including A/B testing and multivariate testing, that generated measurable business results.
Experience leveraging digital analytics and consumer insights to identify opportunities and drive optimization strategies.
Strong understanding of personalization strategies, audience segmentation, and customer lifecycle marketing.
Experience working within matrixed organizations and collaborating with brand, digital product, analytics, IT, and agency partners.
Consumer Packaged Goods (CPG), e-commerce, direct-to-consumer (DTC), subscription, or multi-brand portfolio experience strongly preferred.
Demonstrated ability to influence stakeholders, manage competing priorities, and drive initiatives with a high degree of autonomy.

What Will Be Your Key Responsibilities?

Brand Website & CRM Management

Serve as the primary Digital Consumer Experience partner for assigned brands, leading day-to-day website optimization, CRM execution, and personalization initiatives.
Manage website content updates, landing page creation, user experience enhancements, and conversion optimization efforts aligned with brand objectives.
Execute and optimize email campaigns, SMS communications, newsletters, and automated customer journeys through Salesforce Marketing Cloud.
Partner with audience and data teams to activate customer segments and deliver personalized experiences across owned digital channels.

Experimentation & Customer Journey Optimization

Lead ongoing experimentation and conversion rate optimization (CRO) initiatives across websites, CRM programs, loyalty experiences, and registration journeys.
Design, execute, and analyze A/B and multivariate tests to improve engagement, conversion, retention, and business performance.
Identify customer journey friction points and implement optimization strategies that improve acquisition, registration, loyalty, and purchase intent.
Translate performance data, testing results, and consumer insights into actionable recommendations for brand teams and senior leadership.

Innovation, Process Excellence & Enablement

Identify opportunities to simplify processes, improve execution efficiency, and introduce new capabilities that accelerate digital customer experience objectives.
Develop, maintain, and scale playbooks, templates, governance models, and best practices that standardize campaign execution, experimentation, and personalization efforts.
Support training, documentation, and enablement programs that strengthen adoption of optimization tools, processes, and ways of working across the organization.

Leadership & Cross-Functional Partnership

Partner closely with brand marketing, analytics, digital product, IT, agency, and marketing operations teams to deliver best-in-class consumer experiences.
Influence stakeholders through data-driven recommendations and support broader digital transformation and capability-building initiatives.
Mentor Associate Managers, providing coaching, feedback, and development opportunities while fostering a culture of continuous improvement and consumer-centric thinking.

What can you expect from Mars?

Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

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Jobs in the United States