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Mars Petcare US, Inc.

Controls Technician - Nights

United States

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Job details

Apply by: Nov 19, 2026
Experience: 1 -2 years of Instrumentation & Electrical, Electronics, or Factory Controls & IT experience, including production system troubleshooting and problem resolution
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description:

Job: Controls Tech - Maintenance Shift: Nights Location: Mars Petcare – Fort Smith, AR

Mars is looking to hire a Controls Tech - Maintenance for our state-of-the-art manufacturing plant in Fort Smith, AR! Being a Mars Associate is all about opportunity. The opportunity to do challenging, exciting work that shapes the world’s best-loved brands. To work with real purpose, supported by talented, friendly people from different backgrounds. Access the tools, training, and experience you need to impact our business, the planet positively, and, most importantly, your career. Being a Mars associate is more than a job. It’s the opportunity to start your day tomorrow.

As part of our overall total compensation package, Mars Petcare offers a competitive benefits package to all associates which includes: Medical, Dental, Vision & Life Insurance, Short & Long Term Disability, and 401k match. Associates are also immediately eligible (based on hire date) up to three weeks of vacation, 11 Paid Holidays per year, Sick Pay, Maternity & Parental Leave and annual bonus earning potential, plus many other ancillary benefits not listed here.

Controls Technicians are primarily responsible for the day-to-day support of the site's Instrumentation and electrical equipment and Factory Controls and IT systems. Additionally, they will help execute the strategy for the Factory Controls and IT Asset Health Check Program.

Responsibilities include supporting the Engineering Manager on Capital projects and developing Reliability Technicians. Key concepts of the role include, but are not limited to, developing control concepts, program design, coding and implementation, instrumentation selection, and operator interface development.

Additionally, the Controls Technician executes the modification and installation of control systems utilizing the Change Control process for assigned areas; transfers knowledge of control systems and electrical projects; and supports and maintains control networks for assigned areas, web servers, data historians, and operator interface systems.

Responsibilities

Delivery of Control & IT Solutions related Services
Accountable for problem resolution for Instrumentation and Electrical equipment within assigned area
Accountable for problem resolution for Factory Controls & IT systems within assigned area
Interact with the Reliability department in order to solve problems and define improvements
Supports the Automation Roadmap Strategy & Cyber Security Compliance
Support for Ops, IE’s, and Engineering Teams responsible for delivery of Factory Controls & IT Initiatives
Support, as directed, Engineering Projects by participating in the design and check-out of control systems
Support the work activities of outside contractors, control technicians, and other associates with the installation of instrumentation, PLC-based control systems, and PC based operator interfaces
Prepare job aids, user documentation, systems documentation, standard operating procedures, and training materials for plant automation systems
Identify opportunities and recommend changes to improve plant performance
Provide input into site engineering standards for programming and systems design
Assist in performing programming, testing, and debugging for new systems as well as for the enhancement of existing systems
Modify systems including, but not limited to, Wonderware, Rockwell, Traksys applications to support engineering projects
Support the plant with control technologies for Level I, Level II, Level III, and Factory IT control systems
Provide Strategy for Factory Control & IT Asset Health Check Program
Recognize the current phase of the lifecycle for each Infrastructure Solution and Service and prepare an appropriate action plan
Business Engagement and Communication (for assigned areas)
Support all topics related to Factory Controls & IT Infrastructure
Provide the communication and marketing of Factory Controls & IT Infrastructure Solutions and Services to engineering, maintenance, and production
Proficient in Factory Controls & IT, demonstrating a clear understanding of the problems and opportunities for business change
Proficient in Instrumentation and Electrical equipment
Collaborate with shift-based production and maintenance teams to understand any breakdown or reliability issues
Achieve and maintain a high level of technical competency
Train and support non-technical users on the use of plant floor automation systems

Minimum Qualifications

2-year Technical Degree/Certificate (Electrical/Electronic/Controls/Automation) or equivalent experience
1 -2 years of Instrumentation & Electrical, Electronics, or Factory Controls & IT experience, including production system troubleshooting and problem resolution
Possess or can obtain an Operational Electrical Qualification Certificate (must be able to work independently on live electrical panels)

Preferred Qualifications

2-year Technical Degree (Electrical/Electronic/Controls/Automation)
2 - 3 years of Instrumentation & Electrical, Electronics, or Factory Controls & IT experience, including production system troubleshooting and problem resolution
Server Administration, Virtual Infrastructure Administration, & Database Administration knowledge
Cisco Equipment Architecture knowledge
Key Functional Competencies & Technical Skills
In-depth contact with users must be maintained to gather information processing problems or requirements
Demonstrate the ability to analyze and test applications for Factory Control & IT systems
Good understanding of Operating Systems environments, including Microsoft Windows PC and Server Operating systems, Active Directory, other Microsoft technologies, and thin-client technologies
Basic knowledge of AutoCAD and SolidWorks PDM
Ability to work well with user departments to provide operational support in the use of HMI terminals, including thin clients, along with software applications on Control Systems
Basic knowledge of databases such as Microsoft Access, Microsoft SQL Server, and database connectivity using ODBC and Wonderware automation software
Basic knowledge of web application development, including basic web design, web connectivity, and database access
Understanding of networks including, but not limited to, Modbus +, Ethernet, Devicenet, and/or Profibus
Ability to troubleshoot programs residing in the plant's Rockwell Automation PLC Control Systems.
About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

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More about this job

Skills

Maintain electronic equipment
Control systems
Cybersecurity
Regulatory compliance
PLC
Documentation
Debugging
Wonderware
Communication skills
Troubleshooting
Work independently
Database administration
Microsoft Windows
Microsoft Active Directory
Autodesk AutoCAD
Dassault Systemes SolidWorks
HMI
Microsoft Access
Microsoft SQL Server
Troubleshoot
Rockwell Automation
Sales
MARS

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