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Added 1 min ago
Nurse Home Visitor - Nurse Family Partnership
Dallas County Hospital District d/b/a Parkland Health
United States
…standards in clinical nursing practice and adherence to the program model, policies, procedures, and guidelines of Parkland…
Added 1 min ago
LH
RN Staff Nurse - Emergency
Legacy Health
TUALATIN, OR
- $56.68 to $84.66 USD / hour
…in cooperation with and under the direction of the clinical manager or designee as defined by the relevant Standards and Scope of Practice for the Registered Nurse. The RN Staff Nurse…
Added 1 min ago
LH
RN Staff Nurse - Emergency
Legacy Health
TUALATIN, OR
- $56.68 to $84.66 USD / hour
…in cooperation with and under the direction of the clinical manager or designee as defined by the relevant Standards and Scope of Practice for the Registered Nurse. The RN Staff Nurse…
Added 2 mins ago
CO
Senior Engineer/Senior Project Manager
City of San Mateo
San Mateo, CA
- $149,364 to $194,916 USD / year
This invitation is focused on recruiting a Senior Project Manager who will support the City’s Clean Water Program, which is approximately a $50 million per year capital improvement program.…
Added 3 mins ago
Catering - Dishwasher
SSA Group
Cincinnati, OH
…conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when…
Added 4 mins ago
Program Manager
RTX
United States
Advanced Products & Solutions (APS) is seeking a Program Manager to manage an international product area within the Radio Frequency Solutions (ARS) Sub-Strategic Business Unit (SSBU). This…
Added 7 mins ago
C
Senior Manager - US Transfer Pricing
Coupang
United States
- $155,000 to $267,000 USD / year
…and business lines, we are seeking a highly capable Senior Manager of Transfer Pricing to lead our US-based transfer pricing operations and transactional planning. This role is highly…
Added 8 mins ago
LH
RN Staff Nurse - Emergency
Legacy Health
TUALATIN, OR
- $56.68 to $84.66 USD / hour
…in cooperation with and under the direction of the clinical manager or designee as defined by the relevant Standards and Scope of Practice for the Registered Nurse. The RN Staff Nurse…
Added 8 mins ago
LH
RN Staff Nurse - Emergency
Legacy Health
TUALATIN, OR
- $56.68 to $84.66 USD / hour
…in cooperation with and under the direction of the clinical manager or designee as defined by the relevant Standards and Scope of Practice for the Registered Nurse. The RN Staff Nurse…
Added 8 mins ago
CR
Sales Manager (Part Time)
Carter's Retail Inc.
Pottstown, PA
- Part-time
As a Part Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
Added 10 mins ago
IB
Route Service Manager
Interstate Batteries
Fort Collins, CO
- $20 to $24 USD / hour
Follow / fulfill all driver program requirements, as specified by the manager.
Added 17 mins ago
Baker
Tim Hortons
Pataskala, OH
…safety legislation, policies and procedures to the Restaurant Manager or Restaurant…
Added 17 mins ago
Service Manager
Buffalo Wild Wings
Mesquite, TX
As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ensure tasks are performed…
Added 19 mins ago
Consumer Experience Supervisor
La-Z-Boy Incorporated
Monroe, MI
Builds and maintains relationships with business partners. Participates in scheduled Market Sales Manager (MSM) and dealer calls and sends updates as required.
Added 20 mins ago
Resource Support Analyst
BOOZ, ALLEN & HAMILTON, INC.
Honolulu, HI
…training resources to help our customer succeed. You'll work with program managers, action officers, resource managers, and stakeholders to develop an actionable plan for your client to…
Added 20 mins ago
HF
Adult Day Program Manager
Help For Brain Injured Children, Inc.
Whittier, CA
- $70,000 to $80,000 USD / year
Position: Program Manager – Adult Day Program
Added 21 mins ago
CY
Studio Coordinator - Rock Center
CorePower Yoga, LLC
NY
- $30 USD / hour
…alignment with our Core Values, you work alongside the Studio Manager to deliver results and sustained growth towards all current company and studio-level goals. In the SC role, you will…
Added 21 mins ago
DH
Food and Beverage Manager - Training Focus
Druid Hills Golf Club
Atlanta, GA
- $50,000 to $60,000 USD / year
…Atlanta's private club industry, is seeking a Food and Beverage Manager to lead our dynamic F&B operations. The Food and Beverage Manager will oversee all aspects of our dining services,…
Added 21 mins ago
Food and Beverage Manager - Beverage Focus
Druid Hills Golf Club
Atlanta, GA
…Atlanta's private club industry, is seeking a Food and Beverage Manager to lead our dynamic F&B operations. The Food and Beverage Manager will oversee all aspects of our dining services,…
Added 21 mins ago
DH
Men's Lounge Bartender - Weekend Availability
Druid Hills Golf Club
Atlanta, GA
- $15 USD / hour
…high-volume environment. You will work closely with the Pavilion Manager and team to ensure a warm and welcoming atmosphere is provided to all guests. At Druid Hills Golf Club, we pride…
Added 21 mins ago
DH
Banquet Server
Druid Hills Golf Club
Atlanta, GA
- From $16.5 USD / hour
Reports to: Banquet Manager/ Director of Catering
Added 21 mins ago
Marketing Specialist
Drug Hunter
Remote, United States
…Growth (Marketing), you will learn all aspects of the marketing program. You will be a key resource for the team and will develop hands-on experience across a broad range of modern B2B…
Added 21 mins ago
Channel Marketing Specialist
Drucker Diagnostics
Port Matilda, PA
Work with the Marketing Manager to translate strategic partner priorities into defined channel enablement plans and MarCom deliverables.
Added 21 mins ago
Channel Marketing Specialist
Drucker Diagnostics
State College, PA
Work with the Marketing Manager to translate strategic partner priorities into defined channel enablement plans and MarCom deliverables.
Added 21 mins ago
Commercial Credit Analyst I – Middle Market - Great Entry Level Opportunity for those with a degree in Finance or Accounting
TD Bank, N.A.
NY · Ramsey, NJ · Melville, NY

Closed listing

Marriott

Senior Rooms Operations Manager - Housekeeping

Boston, MA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

JOB SUMMARY

Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff.
Leads specific team while assisting with meeting or exceeding property goals.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths.
Sets clear expectations, with the General Manager, for the team.
Verifies that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Schedules the team against guest and hours/occupied room goals.
Monitors compliance with standards and procedures.
Performs hourly job functions as needed.

Providing Exceptional Customer Service

Provides excellent customer service by being readily available/approachable for all guests.
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Verifies all team members meet or exceed all hospitality requirements.

Managing Profitability

Performs required annual Quality audit with General Manager (GM) & Regional Director (RD).
Verifies that a viable key control program is in place.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.
Promotes both Guarantee of Fair Treatment and Open Door policies.
Verifies that orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About employer

More about this job

Skills

Housekeeping
Regulatory compliance
Front Desk
Teamwork
Process improvement
Customer service
Manage profitability
Financial statements
Sales

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