Job Description
The Application Solution Engineer for Oracle Enterprise Performance Management (EPM) is a subject-matter expert responsible for the design, implementation, and optimization of the full EPM lifecycle using Oracle ERP+EPM Cloud applications. This role requires in-depth functional knowledge of Planning and Budgeting (EPBCS), Predictive cash flow (PCF), Enterprise Data management (EDMCS), Narrative reporting (NRCS), Financial close & Consolidation (FCCS), Profitability & Cost Management (PCMCS) and Accounts Reconciliation (ARCS) modules. This associate will collaborate with business stakeholders, system integrators and technical teams to translate business requirements into effective solutions and provide expert advice and support throughout the project lifecycle and beyond.
Key Responsibilities
- Lead discovery sessions with business users / system integrators / consultants to gather and document business requirements, perform gap analysis against standard Oracle functionality, and capture the "as-is" and "to-be" business processes.
- Design functional solutions for the Enterprise Performance Management (EPM) process, including configurations, customizations, extensions, and integrations. Develop functional design specifications (e.g., User stories, MD.50, BRD) following standard methodologies.
- Configure Oracle modules related to the Enterprise Performance Management (EPM) process, such as Planning and Budgeting (EPBCS) , Predictive cash flow (PCF), Enterprise Data management (EDMCS), Narrative reporting (NRCS), Financial close & Consolidation (FCCS), Profitability & Cost Management (PCMCS) and Accounts Reconciliation (ARCS) modules.
- Lead workshops, conduct demonstrations, and provide guidance to junior consultants.
- Strategize and Execute Role based access management and Segregation of duties rules and monitoring for EPM domain, advise and assist in drawing up options for User roles and access privileges. Ensure documentation of RBAC is current and maintained on a regular basis for audit and compliance purposes.
- Develop and execute comprehensive test plans, scripts, and scenarios for unit, system integration (SIT), and user acceptance testing (UAT). Lead the testing cycles and manage defect resolution.
- Collaborate with technical teams to define and validate integration strategies with third-party applications, external systems, other internal feeder systems and other Oracle modules (where applicable).
- Provide end-user training, create training materials, and offer post-go-live support to address functional and operational issues. Act as a senior point of escalation for complex problems.
- Where applicable, ensure clear and timely communication with Oracle for all Open Service Requests and Request for Changes. This can be related to ongoing issues on the system or quarterly patches or Clone of Production system.
- Liaison with Oracle for Penetration testing / Disaster Recovery testing cycles.
- Where applicable, support and assist in the Internal security, SOX and Financial assurance process.
- Act as a key liaison between business stakeholders, project managers, and technical teams to ensure clear communication and alignment throughout project lifecycle and project backlogs.
- Review and Monitor Oracle Cloud updates and new features, executing testing and making recommendations for potential enhancements to optimize system capabilities.
- Identify recurring issues and inefficiencies in the EPM process and propose solutions to optimize and automate business processes using Agentic AI’s.
- Create and maintain clear, high-quality documentation for processes, configurations, and functional designs.
- Create and maintain a knowledge repository of documentation that can elevate the support process and ensure that documentation is kept current.
- Ensure Aging of Production support tickets are below thresholds and continuously monitor the aging of tickets and their resolution.
- Ensure all hands-on deck for Sev-1 issues and create/maintain documentation related to Problem Management and triage.
- Communicate effectively with team members, stakeholders, and system integrators.
Required Qualifications Undergraduate degree or equivalent experience/certification 8+ years of progressive professional experience in the Oracle ERP / EPM Implementation and support focused on Design, modeling, implementation, testing and maintenance:
- 5+ years of hands-on experience managing Fusion Enterprise Performance Management (EPM) domain including Planning and Budgeting (EPBCS) , Predictive cash flow (PCF), Enterprise Data management (EDMCS), Narrative reporting (NRCS), Financial close & Consolidation (FCCS), Profitability & Cost Management (PCMCS) and Accounts Reconciliation (ARCS) modules.
- Minimum 3+ years of hands-on experience managing Oracle EPM modules like Planning and Budgeting (EPBCS) , Enterprise Data management (EDMCS), Financial close & Consolidation (FCCS), and Accounts Reconciliation (ARCS) modules
- At least 2-3 full-cycle Oracle implementation of migration projects focused on the Enterprise Performance Management (EPM) process.
Preferred Qualifications:
- 5+ years’ domain experience in Enterprise Performance Management (EPM) process relevant to supported business function; industry and competitive landscape knowledge.
- Understanding of Hospitality domain finance processes and Revenue Recognition is strongly desired.
- Ability to analyze user stories and develop an end-to-end solution design and functional design.
- Ability to listen and understand business requirements, ask questions and translate the requirements into design documents. Experience in Business Process redesign or transformation.
- Ability to elicit, organize and document detailed and comprehensive functional system configuration requirements.
- Experience in functional understanding, document, map, design, execution and reconciliation of Conversion objects related to Enterprise Performance Management (EPM) domain that includes Complex dimensions, Complex Planning & budgeting scenarios for Capex, Projects, Workforce and Strategic Long Term planning.
- Experience developing test plans, test scripts, and managing unit, system, regression, and user acceptance testing.
- Experience of FDI Reporting is a Plus.
- Experience in managing and leading a team of consultants to deliver the designed solution based on offshore model.
- Solid understanding of ETL and data migration techniques. Integration design and build experience with external systems is a Plus.
- Experience with cloud environments like OCI, AWS etc. Customization experience using OCI is a Plus.
- Ability to troubleshoot technical issues in EPM and follow through to resolution. Proven ability to prioritize and manage multiple support requests while working on time sensitive projects and upgrades.
- Ability to work independently, identifying and driving requires tasks to completion in a timely manner.
- Proven ability to support all aspects of large, complex applications with multiple stakeholders.
- Understanding of financial and accounting processes including cyclical events like month end close, quarter close etc.
- Understanding financial budgeting and forecasting processes.
- Experience with change management, and enterprise architecture frameworks
- Experience in agile software methodologies and DevOps practices.
- Experience with SOX processes and IT General Controls.
- Demonstrated ability to anticipate future integration platform opportunities.
Core Work Activities
- Serve as Functional lead / Subject Matter Expert for Enterprise Performance Management (EPM) Domain which includes Planning and Budgeting (EPBCS) , Predictive cash flow (PCF), Enterprise Data management (EDMCS), Narrative reporting (NRCS), Financial close & Consolidation (FCCS), Profitability & Cost Management (PCMCS) and Accounts Reconciliation (ARCS) modules.
- Lead functional design, assist in technical design and development, configuration, deployment and support of Oracle EPM modules.
- Coordinate data extraction and transformation processes from PeopleSoft to Oracle Cloud ERP.
- Design and implement transformation scripts/processes for cleansing, formatting, and enriching data.
- Build data load templates and work with Oracle’s FBDI, ADFDI and Web Services for data import.
- Support validation efforts for comparing legacy data to converted Oracle Cloud records and generate reconciliation reports.
- Assist with multiple conversions cycles for mock and production loads, troubleshoot and resolve data-related errors.
- Manage and monitor prod and non-prod environments, ensuring compliance with security and performance standards.
- Collaborate with infrastructure, security, enterprise architecture and broader corporate systems teams on SSO, architecture and security reviews and infrastructure management.
- Support CI/CD pipelines (where applicable) and test automation for ERP related changes and deployments.
- Serve as functional liaison across teams including MI, service providers and vendors.
- Provide technical guidance for cutover planning, go-live readiness, and post go-live support.
- Document system configurations, processes and support procedures for ongoing operations.
- Create and maintain documentation on mapping, processes, data quality issues and resolution steps.
Functional Leadership
- Make key design decisions and provide guidance to other team members.
- Collaborate with product managers and other stakeholders in discovery and definition of requirements.
- Ensure the quality and timely delivery of product features.
- Participate in the evaluation and selection of Corporate Systems products and services.
- Provides input on department or project budgets, capital expenditures or other cost/resource estimates as requested.
- Apply knowledge/judgment to achieve business goals.
- Keeps up-to-date functionally and technically and apply new knowledge to job.
- Mentor and coach other team members.
- Perform other reasonable duties as required for this position.
- Awareness of industry developments, best practices, and environments in the Oracle ERP landscape.
- Strong verbal and written communication skills, with the ability to present complex ideas in clear business terms
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott Headquarters (HQ) supports a hybrid work environment that helps associates Be Connected. HQ based roles are generally hybrid and require regular in-office presence at the assigned location, including for candidates who live within commuting distance of HQ for a role listed as remote. Remote roles will be clearly identified in the job posting.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
