Jobs in the United States

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Added 4 mins ago
Sr. Analyst- Pro Business Intelligence
The Home Depot
Atlanta, GA
This position typically reports to Manager or Sr. Manager
Added 4 mins ago
Financial Analyst, Property Management
The Home Depot
Atlanta, GA
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Added 9 mins ago
Assistant Store Manager
The TJX Companies Inc
Woodinville, WA
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 14 mins ago
General Manager
Potbelly
Oklahoma City, OK
The General Manager is the leader of the Potbelly shop. They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place…
Added 19 mins ago
C
General Manager
Culver's
Peoria, AZ
- $55,000 to $75,000 USD / year
The restaurant general manager sets the tone of our restaurants; from our great team members to our exceptional guest experience. The ideal candidate is passionate about people, wants to…
Added 32 mins ago
Case Manager, Registered Nurse (Remote, Massachusetts)
CVS Health
Remote, United States
As a case manager, you will coordinate and facilitate comprehensive care for individuals by assessing their needs, developing personalized care plans, and coordinating services across…
Added 32 mins ago
Collector
Impact Fire
Southborough, MA
Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and…
Added 32 mins ago
Service Dispatcher
Impact Fire
MA · Southborough, MA
Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and…
Added 32 mins ago
Manager, Experiential Marketing – CVS Media Exchange (CMX)
CVS Health
Wellesley, MA
As Manager of Experiential Marketing, you will support the development and execution of CMX experiential programs that bring brands to life through immersive, consumer-centered experiences…
Added 32 mins ago
CH
Clinical Authorization Specialist
Cambridge Health Alliance
Malden, MA
- $34.44 to $51.97 USD / hour
Recognizes, troubleshoots and tracks patient-related problems and escalates chronic or systemic problems to Department Manager and Supervisor
Added 32 mins ago
W
Senior Incident Response Engineer
WATTS
North Andover, MA
- $152,000 to $168,000 USD / year
…technical escalation point for the global Information Security program. This is a hands-on senior individual contributor role responsible for leading complex security investigations,…
Added 32 mins ago
Assistant/Associate Director, Schools & Programs
Boston College
Chestnut Hill, MA
Reporting to the Director of Development, the Assistant/Associate Director (AD) will serve as a project manager and content expert to advance key philanthropic priorities across the…
Added 32 mins ago
Regional Sales Manager, Sports Surgical – Midwest
J&J Family of Companies
Raynham, MA
We are searching for the best talent for a Regional Sales Manager, Sports Surgical to lead our Midwest region .
Added 33 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Woburn, MA
- $15 to $21 USD / hour
Competency in cash handling, fuel transactions, and promoting our loyalty program.
Added 33 mins ago
Fire Protection Engineer
Leidos
Worcester, MA
Provide additional CRA support as requested by AJW-23 Program Manager.
Added 33 mins ago
George B. Cox Fellow Human Resources Coordinator (SY26-27)
Boston Public Schools
Boston, MA
…their fields and communities. This is a two-year, full-time program specifically designed to prepare future leaders by immersing them in teams committed to designing, delivering, and…
Added 33 mins ago
Director, Procurement
Indeed
Boston, MA
…sourcing. Additionally, you will manage a Senior Procurement Manager who leads the HR and Finance spend categories, including the contingent worker program, ensuring high alignment across…
Added 33 mins ago
Job Title Sr Anlyst, Procurement
RTX Corporation
boston, MA
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 33 mins ago
MH
Care Manager, LTSS (RN) (Boston/Dorchester area)
Molina Healthcare
Boston, MA · Dorchester, MA
- $30.37 to $59.21 USD / hour
Care manager RNs may be assigned complex member cases and medication regimens.
Added 33 mins ago
Pharmacy Eligibility/Claims Business Analyst
CVS Health
Boston, MA
2-3 years experience as a business analyst/project manager
Added 34 mins ago
Per Diem Oncology Infusion RN
Beth Israel Lahey Health
Boston, MA
Graduate of an accredited Nursing Program required.
Added 34 mins ago
Program and Events Assistant
Massachusetts Institute of Technology
Cambridge, MA
PROGRAM AND EVENTS ASSISTANT, Office of the President, perform high-level administrative tasks in support of the Corporation Office. Work closely with the Office of the Corporation team to…
Added 40 mins ago
Site EHS Manager
Astreya Partners, LLC
Denver, CO
Communication: Exceptional ability to communicate complex safety requirements to both frontline technical staff and program leadership.
Added 42 mins ago
SENIOR LOGISTICS SPECIALIST
RXO CORPORATE SOLUTIONS, LLC
Charlotte, NC
Assist in the development, planning and modification of daily schedules as appropriate; make notifications to customer service and the operations manager as to the status of shipments
Added 44 mins ago
Data Center Site Program Manager
Google
Lenoir, NC
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…

Closed listing

Marriott

Rooms Operations Manager

NEW YORK, NY, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
Verifies that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.
Provides excellent customer service by being readily available/approachable for all guests.
Strives to continually improve guest and employee satisfaction.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
Verifies that a viable key control program is in place.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Verifies that orientations for new team members are thorough and completed in a timely fashion.
Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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