Jobs in the United States

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District Operations Manager
Eckart
Indianapolis, IN
JOB SUMMARY: The Regional Operations Manager is responsible for leading the inventory, logistics, and distribution operations in the central Indiana region for a multi-site wholesale…
Added just now
Kentucky Operations Manager
Eckart
Louisville, KY
JOB SUMMARY: The Kentucky Operations Manager is responsible for leading the inventory, logistics, and distribution operations in the Kentucky region for a multi-site wholesale distribution…
Added 1 min ago
Firm Operations Manager | Ambler, PA | $61,000–$70,000/year
Purple Cow Recruiting
Ambler
Heartline Staffing is recruiting for a direct-hire Firm Operations Manager opportunity in Ambler, PA 19002.
Added 2 mins ago
Store Assistant
CK Circle K Stores Inc.
United States
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 4 mins ago
Cleared Armed Security Officer
Phoenix, AZ
Must have a High School diploma or GED · Must have reliable transportation
Added 4 mins ago
Mid-Level Security Specialist
Herndon, VA
…of security and risk management with an unequalled special operations and intelligence…
Added 5 mins ago
Client Experience Associate
PNC
Westerville, OH
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 6 mins ago
MES, Program Manager
Manpower Engineering
Boulder, CO
Our client, a global technology leader in photonic innovation, is seeking an MES, Program Manager to join their team. As a MES, Program Manager, you will be part of Operations supporting…
Added 6 mins ago
CO
IS Project Manager II - Technology Services Department (Limited Term) (Open)
County of San Mateo
Redwood City, CA
- $78.7 to $98.36 USD / hour
Candidates must possess recent work experience of managing IT infrastructure network implementation and upgrade projects
Added 8 mins ago
Cleared Armed Security Officer
Phoenix, AZ
Must have a High School diploma or GED · Must have reliable transportation
Added 9 mins ago
A
Part Sales Manager – Full Time
AutoZone
Gypsum, CO
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 9 mins ago
A
Part Sales Manager – Full Time
AutoZone
Houston, TX
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 9 mins ago
A
Part Sales Manager – Part Time
AutoZone
Wabash, IN
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 9 mins ago
A
Part Sales Manager – Full Time
AutoZone
Wabash, IN
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 9 mins ago
A
Part Sales Manager – Full Time
AutoZone
Oklahoma City, OK
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 10 mins ago
A
Part Sales Manager – Full Time
AutoZone
Indianapolis, IN
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 10 mins ago
A
Part Sales Manager – Full Time
AutoZone
Louisville, KY
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 10 mins ago
A
Part Sales Manager – Full Time
AutoZone
Janesville, WI
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 11 mins ago
Accounting Manager
Express Employment Professionals
Santa Clarita, CA
The Accounting Manager is responsible for overseeing the daily accounting operations of the Company and ensuring the accuracy and integrity of financial reporting. This position manages the…
Added 12 mins ago
Construction Project Manager, Launch Pad Fabrication (Starship)
SpaceX
Starbase, TX · Brownsville, TX
Ability to rotate between day and night shifts as needed
Added 12 mins ago
MS
Sales Manager-Full Time
Michaels Stores, Inc.
United States
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 12 mins ago
MS
Sales Manager (Part-time)
Michaels Stores, Inc.
United States
- Part-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 12 mins ago
Senior Manufacturing Manager
The Boeing Company
North Charleston, SC
Boeing Commercial Airplanes (BCA) is seeking an accomplished, results-driven Operations Superintendent (Senior Manufacturing Manager Level M) to join 787 Final Assembly at Boeing South…
Added 12 mins ago
Senior Manager, Senior Counsel - US Commercial & Product
Capital One
McLean, VA · Chicago, IL · Riverwoods, IL
Identifying and supporting process improvements to promote agility in legal and related business operations, including contract template improvements and playbooks
Added 13 mins ago
CC
Process Engineer
Clean Crop Technologies, Inc.
Hennessey, OK
- $85,000 to $110,000 USD / year
We are looking for a Process Engineer to own the technical performance of our mung bean processing line in Hennessey. You will set and calibrate the cleaning, optical sorting and gravity…

Closed listing

Marriott

Quality Manager

HOUSTON, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

JOB SUMMARY

The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Quality Assurance Goals

Coaches managers on adopting the Total Quality Management leadership style.
Conducts monthly audit to ensure compliance with company and brand standards
Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
Directs property quality efforts to address critical customer requirements.
Assists with regional and/or company-wide implementation of company best practices.
Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.

Managing Quality Tools

Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.
Uses data collection methods to compile, display, track, and analyze defect trends.
Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
Analyzes issues and identifies trends.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
Responds to and handles guest problems and complaints.
Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Models service behaviors that meet or exceed guest expectations.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Jobs in the United States