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Added just now
Pharmacy Technician
Georgia CVS Pharmacy, L.L.C.
Union City, GA
…necessary requirements, duties may be restricted by the Pharmacy…
Added just now
Operations Manager
Longs Drug Stores California, L.L.C.
Honolulu, HI
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added just now
Store Associate
Georgia CVS Pharmacy, L.L.C.
Atlanta, GA
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Added just now
Shift Supervisor
Georgia CVS Pharmacy, L.L.C.
Chatsworth, GA
…through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run…
Added just now
Store Associate
Holiday CVS, L.L.C.
West Palm Beach, FL
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Added just now
Shift Supervisor
Holiday CVS, L.L.C.
Tavernier, FL
…through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run…
Added just now
Shift Supervisor
Holiday CVS, L.L.C.
West Palm Beach, FL
…through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run…
Added just now
Pharmacy Technician
Holiday CVS, L.L.C.
Vero Beach, FL
…necessary requirements, duties may be restricted by the Pharmacy…
Added just now
Store Associate
Holiday CVS, L.L.C.
Ormond Beach, FL
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Added just now
Store Associate
Holiday CVS, L.L.C.
Riverview, FL
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Added just now
Pharmacy Technician
Holiday CVS, L.L.C.
Riverview, FL
…necessary requirements, duties may be restricted by the Pharmacy…
Added just now
Store Associate
Holiday CVS, L.L.C.
Key West, FL
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Added just now
Shift Supervisor
Holiday CVS, L.L.C.
Miami, FL
…through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run…
Added just now
Pharmacy Technician
Holiday CVS, L.L.C.
Lynn Haven, FL
…necessary requirements, duties may be restricted by the Pharmacy…
Added just now
Store Associate
Holiday CVS, L.L.C.
Gulf Breeze, FL
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Added just now
Pharmacy Technician
District of Columbia CVS Pharmacy, L.L.C.
Washington, DC
…necessary requirements, duties may be restricted by the Pharmacy…
Added just now
Pharmacy Technician
Connecticut CVS Pharmacy, L.L.C.
Lisbon, CT
…necessary requirements, duties may be restricted by the Pharmacy…
Added just now
Pharmacy Technician
Connecticut CVS Pharmacy, L.L.C.
Meriden, CT
…necessary requirements, duties may be restricted by the Pharmacy…
Added 1 min ago
A
Production Manager
Aerotek
Hartwell, GA
- $60,000 to $65,000 USD / year
Previous Production Manager, Assistant Plant Manager, or similar manufacturing leadership experience
Added 1 min ago
A
Program Manager
Aerotek
Moorpark, CA
- $20 to $90 USD / hour
Description:If you have Program Manager or Project Manager experience then this is the position for you!A very popular Aerospace company in Moorpark is looking for Program Managers to join…
Added 2 mins ago
UC
Area Field Manager
U-Haul Co. of Massachusetts and Ohio, Inc.
Columbus, OH
- $4,100 to $4,250 USD / month
…then this opportunity is the one for you! As an Area Field Manager, you will be responsible for actively promoting the U-Haul brand and educating our independent business partners and…
Added 4 mins ago
EB
Aveda Woodland Hills Key Holder - Full Time
ELC Beauty LLC
Tulsa, OK
- $17 to $23 USD / hour
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 7 mins ago
Warehouse Supervisor
Crowley Maritime Corporation
Albany, GA
…warehouse operations. Receives direction from the Project/Warehouse Manager and acts as the company's on-site supervisor and point of contact (POC) for Government representatives in the…
Added 8 mins ago
Assistant Manager
Little Caesars Pizza
Topeka, KS
The Assistant Manager works productively to fulfill their job requirements and assists the General Manager in achieving restaurant goals of customer satisfaction and profitability.
Added 8 mins ago
L
Merchandising Part Time Days
Lowes
Charlotte, NC
- Part-time
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager

Closed listing

Marriott

Front Desk Manager (NE)

NEW YORK, NY, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Understands employee positions well enough to perform duties in employees' absence.
Handles employee questions and concerns.
Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
Supports daily Front Desk shift operations.

Supporting Progress Toward Guest Services and Front Desk Goals

Supports day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
Strives to improve service performance.
Observes staffing levels to ensure that guest service, operational needs and financial objectives are met.
Supports training of staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
Supports same day selling procedures to maximize room revenue and property occupancy.
Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Encourages employees to provide excellent customer service within guidelines.
Handles guest problems and complaints seeking assistance from supervisor as necessary.
Interacts with guests to obtain feedback on product quality and service levels.

Supporting Projects and Policies

Supports implementation of customer recognition/service programs, communicating and ensuring the process.
Assists in the review of comment cards and guest satisfaction results with employees.
Ensures employees have the proper supplies and uniforms.
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Provides feedback to individuals based on observation of service behaviors.
Participates in an ongoing employee recognition program.
Supports training when appropriate.
Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About employer

More about this job

Skills

Front Desk
Communication skills
Decision making
Microsoft Office
Customer service
Coaching
Loss prevention

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