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Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Elkin, NC
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Saint Clairsville, OH
- $17 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Dover, OH
- $17 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Dover, OH
- $17 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Lawton, OK
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 7 mins ago
UO
Grants and Contracts Specialist (Open Rank, Entry to Senior)
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
…and Contract Specialist will report to the Research Office Program and Grant Manager and provide centralized support to DOM Researchers and Division Research Administrators to ensure…
Added 16 mins ago
6533 - Assistant Store Manager PT
Hat World Inc.
Tampa, FL
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 16 mins ago
HW
6035 - Assistant Store Manager PT
Hat World Inc.
Little Rock, AR
- $12 to $14 USD / hour
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
Assistant Manager II
Family Dollar
Marion, SC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 20 mins ago
Assistant Manager I
Family Dollar
Florence, SC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 20 mins ago
Assistant Manager II
Family Dollar
Pittsburgh, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 20 mins ago
Assistant Manager II
Family Dollar
Vale, NC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 20 mins ago
Assistant Manager I
Family Dollar
Macon, GA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 20 mins ago
Assistant Manager I
Family Dollar
Nashville, TN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 36 mins ago
AF
2027 Operations - Records Management Internship
Americans For The Arts
DC
- $18.4 USD / hour
The Ops team is led by a Chief Operations Officer (COO) and comprised of a vice president of people and culture and manager of operations and logistics. We are ready to support a summer…
Added 50 mins ago
Product Manager
Uber Freight
Chicago, IL · San Francisco, CA
As a Product Manager at Uber Freight, you will own a critical domain across our ecosystem - spanning AI & algorithmic optimization, marketplace liquidity and integrity, financial systems,…
Added 55 mins ago
Sr Manager, Analytics and AI
Panasonic
De Soto, KS
Panasonic Energy is seeking a Sr. Manager, Analytics and AI, reporting to the Sr. Director, Innovation and Analytics. This leader will establish and maintain the enterprise roadmap for…
Added 55 mins ago
Sr. Program Manager
Panasonic
Sparks, NV
Do you want to join a team that's changing the world? Do you have a strong background as a Sr. Program Manager? Then we're looking for you! Check out the job description and apply now! Put…
Added 55 mins ago
Project Manager
Panasonic
Sparks, NV
Do you want to join a team that's changing the world? Do you have a strong background as a Project Manager? Then we're looking for you! Check out the job description and apply now! Put your…
Added 59 mins ago
Store Manager Trainee - Bench
Dollar Tree Stores INC
Johnson City, TN
As a Store Manager in Training at Dollar Tree, you’ll engage in on-the-job training to learn how to manage the profitable operations of your assigned store by maintaining a high standard…
Added 59 mins ago
Assistant Manager I
Dollar Tree Stores INC
Erwin, TN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 59 mins ago
Assistant Manager II
Dollar Tree Stores INC
Reading, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 59 mins ago
Assistant Manager I
Dollar Tree Stores INC
Pottstown, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
Assistant Manager I
Dollar Tree Stores INC
Valdosta, GA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
VR
Epic Ascent Supervisor
Vail Resorts
IN
- $25 to $31.32 USD / hour
The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service…

Closed listing

Marriott

Front Desk Manager (NE)

NEW YORK, NY, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Understands employee positions well enough to perform duties in employees' absence.
Handles employee questions and concerns.
Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
Supports daily Front Desk shift operations.

Supporting Progress Toward Guest Services and Front Desk Goals

Supports day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
Strives to improve service performance.
Observes staffing levels to ensure that guest service, operational needs and financial objectives are met.
Supports training of staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
Supports same day selling procedures to maximize room revenue and property occupancy.
Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Encourages employees to provide excellent customer service within guidelines.
Handles guest problems and complaints seeking assistance from supervisor as necessary.
Interacts with guests to obtain feedback on product quality and service levels.

Supporting Projects and Policies

Supports implementation of customer recognition/service programs, communicating and ensuring the process.
Assists in the review of comment cards and guest satisfaction results with employees.
Ensures employees have the proper supplies and uniforms.
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Provides feedback to individuals based on observation of service behaviors.
Participates in an ongoing employee recognition program.
Supports training when appropriate.
Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About employer

More about this job

Skills

Front Desk
Communication skills
Decision making
Microsoft Office
Customer service
Coaching
Loss prevention

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