Jobs in the United States

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Added 1 min ago
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RN Care Manager – In-Home Care | Full Time | Fairfax County
TheKey
Alexandria, VA · Fairfax, VA
- $81,000 to $105,000 USD / year
- Full-time
As an RN Client Success Manager, you move away from standard bedside burnout and step into a high-impact, holistic clinical leadership role. You’ll have the autonomy to design meaningful…
Added 2 mins ago
CO
Aging Care Manager 2 (Local Government) - Lebanon County Area Agency on Aging
Commonwealth of Pennsylvania
Lebanon, PA
- $47,932.21 USD / year
Make a real difference in the lives of older adults as a Aging Care Manager 2 with the Lebanon County Area Agency on Aging. In this important role, you will help protect vulnerable…
Added 2 mins ago
CO
Transportation Construction Manager 2
Commonwealth of Pennsylvania
Uniontown, PA
- $69,086 to $104,959 USD / year
Lead major transportation projects that help shape the future of Pennsylvania travel! As a Transportation Construction Manager 2 with the Department of Transportation, you will oversee…
Added 2 mins ago
CO
Environmental Manager (Environmental Planning Manager)
Commonwealth of Pennsylvania
King of Prussia, PA
- $78,925 to $119,844 USD / year
…while meeting environmental requirements. The role includes program management, policy coordination, permitting oversight, environmental review, stakeholder engagement, and staff…
Added 3 mins ago
M
Retail - Sales Manager/Department Manager (Bench) - Full-time
Michaels
MSP, MN
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 3 mins ago
AU
Security Operations Center Analyst
Allied Universal
Little Canada, MN
- $25 USD / hour
Compile reports for the SOC Shift Manager in order to share with GPS management on a daily/weekly/monthly basis; provide high quality written and verbal reports as and when required
Added 3 mins ago
SC
Facility Probation Officer - UNCL
Scott County
Jordan, MN
- $23.5 to $24 USD / hour
…case plan; coordinates, participates in, and supervises youth program activities and community service or restorative…
Added 3 mins ago
Retail Manager F.T.- Merchandising (Early Mornings)
Michaels
MSP, MN
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 3 mins ago
Retail Manager F.T. - Personal Designer/Custom Picture Framing
Michaels
MSP, MN
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure…
Added 3 mins ago
Assistant Construction Manager - Power Generation Self Perform (Multiple Locations)
AZCO
Minneapolis/St Paul, MN
The Assistant Construction Manager will assist the Construction Project Manager, Project Manager, Site Manager, and/or Program Manager with day-to-day management of project safety, quality,…
Added 3 mins ago
Program Manager NPI (51688)
MAS HVAC
Dayton, MN
Position Summary: The Material Program Manager (MPM) serves as the primary supply chain leader for assigned customer programs, ensuring material readiness, and successful execution from…
Added 3 mins ago
Construction Project Manager - Power Generation Self Perform (Multiple Locations)
AZCO
Minneapolis/St Paul, MN
The Construction Project Manager supports the Project Manager or Program Manager to oversee day-to-day operations from pre-construction through project completion and warranty periods. The…
Added 3 mins ago
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Entry-level Lube Tech/Technician
Valvoline
Waseca, MN
- $18 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 3 mins ago
OA
School Nutrition Assistant Osseo Senior High
Osseo Area Schools
Osseo, MN
- $20.67 to $22.45 USD / hour
…not limited to, Fruit and Vegetable Grant, After School Snack Program, Dinner Program, Summer Programs ,…
Added 3 mins ago
ES
Assistant Store Manager
Extra Space Storage
Corcoran, MN
- $17.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 3 mins ago
Production Network Manager, Backbone Engineering
Meta
Saint Paul, MN
Meta's global network, comprised of cutting-edge platforms, is looking for a Network Engineering Manager to join the Backbone and Edge Engineering team focused on our Software Defined…
Added 3 mins ago
JH
Assistant Receiving Manager
Jetro Holdings, Inc
Brooklyn Center, MN
- $18.37 to $18.99 USD / hour
The Assistant Receiving Manager supports receiving operations by assisting with the processing of incoming shipments, maintaining accurate documentation, and ensuring compliance with…
Added 3 mins ago
JH
Receiving Manager
Jetro Holdings, Inc
Brooklyn Center, MN
- $18.5 to $22 USD / hour
The Receiving Manager is responsible for overseeing all receiving operations, ensuring accurate processing of incoming shipments, proper documentation, and compliance with company…
Added 3 mins ago
JH
Produce Manager
Jetro Holdings, Inc
Brooklyn Center, MN
- $18.5 to $22 USD / hour
The Produce Manager is responsible for overseeing all aspects of the produce department, including inventory management, product quality, merchandising, and team performance. This role…
Added 3 mins ago
Deli Manager
Jetro Holdings, Inc
Brooklyn Center, MN
The Deli Manager is responsible for overseeing all deli department operations, including food safety, inventory management, merchandising, and team performance. This role ensures compliance…
Added 3 mins ago
V
Assistant Manager
Valvoline
Cambridge, MN
- $22.5 USD / hour
When you join us as an Assistant Service Center Manager , you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance…
Added 3 mins ago
GS
Dietitian Manager - Skilled Nursing - Full Time
Good Samaritan
New Hope, MN
- Full-time
Minimum of a bachelor’s degree in dietetics or food and nutrition through an Accreditation Council for Education in Nutrition and Dietetics (ACEND) accredited program.
Added 3 mins ago
RN Stroke Program Coordinator
North Memorial Health Care
Robbinsdale, MN
The Coordinator, Stroke Program works collaboratively with the Stroke Program Manager, Stroke Medical Director, Neuroscience leadership team, physicians, advanced practice providers,…
Added 3 mins ago
MS
Planning and Operations Analyst / Management Analyst 3
Minnesota State
White Bear Lake, MN
- $28.75 to $42.16 USD / hour
Yes - Century currently operates in a hybrid work environment. The hiring manager will provide guidance to the type of work environment at/following the interview process.
Added 3 mins ago
S
Senior Process Tech-Controls
Saint-Gobain
FARIBAULT, MN
- $25.2 to $42.5 USD / hour
…fabrication schedule while also working hands-on to assemble, test, program, and label electronic controls parts and…

Marriott

Front Desk Manager

San Antonio, TX, United States

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Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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