Jobs in the United States

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Added 2 mins ago
CO
County Caseworker 2 (Local Government) - Blended Case Management - Wayne County MH/ID
Commonwealth of Pennsylvania
Honesdale, PA
- $38,395.5 USD / year
…seeking compassionate, motivated professionals to provide case management services to individuals and families. Successful candidates will possess strong organizational skills, sound…
Added 2 mins ago
CO
Transportation Construction Manager 2
Commonwealth of Pennsylvania
Uniontown, PA
- $69,086 to $104,959 USD / year
…graduation from high school or equivalent certification or formal training. Completion of a training program in construction inspection sanctioned by the using agency may be substituted for…
Added 2 mins ago
CO
County Fiscal Officer 1 (Local Government) - Wayne County Area Agency on Aging
Commonwealth of Pennsylvania
Honesdale, PA
- $43,797 USD / year
Program Reporting: Support Aging program reporting activities, prepare financial documentation, and interpret account records for fiscal requests
Added 2 mins ago
CO
HIPP Operations Specialist
Commonwealth of Pennsylvania
Torrance, PA
- $53,008 to $80,646 USD / year
Operational Support: Prepare correspondence, maintain program databases, attend training sessions, and collaborate with departmental units to support efficient program operations
Added 2 mins ago
CO
Roadway Programs Technician 1
Commonwealth of Pennsylvania
New Castle, PA
- $41,506 to $61,927 USD / year
Salt Program Assistance: Support salt management activities, review spreader data, and help ensure compliance with department policies
Added 2 mins ago
CO
Licensed Practical Nurse - SCI Camp Hill
Commonwealth of Pennsylvania
Camp Hill, PA
- $68,914 to $86,022 USD / year
Record Management: Review, update, and maintain electronic health records and required reports
Added 2 mins ago
CO
Income Maintenance Caseworker - Beaver County Assistance Office
Commonwealth of Pennsylvania
Rochester, PA
- $53,008 to $80,646 USD / year
…casework. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. As an Income Maintenance…
Added 2 mins ago
CO
Corrections Officer 3 - SCI Fayette
Commonwealth of Pennsylvania
La Belle, PA
- $57,272 to $115,628 USD / year
…be required to successfully complete, or have completed, a training program conducted by the Department of…
Added 2 mins ago
CO
Management Technician
Commonwealth of Pennsylvania
Fort Indiantown Gap, PA
- $46,827 to $70,592 USD / year
Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information; or
Added 2 mins ago
CO
Environmental Manager (Environmental Planning Manager)
Commonwealth of Pennsylvania
King of Prussia, PA
- $78,925 to $119,844 USD / year
…while meeting environmental requirements. The role includes program management, policy coordination, permitting oversight, environmental review, stakeholder engagement, and staff…
Added 2 mins ago
CO
Roadway Programs Technician 2
Commonwealth of Pennsylvania
Honesdale, PA
- $46,827 to $70,592 USD / year
…programs through data analysis, purchasing, reporting, inventory management, and program coordination. The role helps management staff track performance, plan projects, and maintain…
Added 3 mins ago
AU
Security Operations Center Analyst
Allied Universal
Little Canada, MN
- $25 USD / hour
Compile reports for the SOC Shift Manager in order to share with GPS management on a daily/weekly/monthly basis; provide high quality written and verbal reports as and when required
Added 3 mins ago
Retail Manager F.T. - Personal Designer/Custom Picture Framing
Michaels
MSP, MN
Manage and execute the inventory management processes as assigned
Added 3 mins ago
Assistant Construction Manager - Power Generation Self Perform (Multiple Locations)
AZCO
Minneapolis/St Paul, MN
The Assistant Construction Manager will assist the Construction Project Manager, Project Manager, Site Manager, and/or Program Manager with day-to-day management of project safety, quality,…
Added 3 mins ago
Construction Project Manager - Power Generation Self Perform (Multiple Locations)
AZCO
Minneapolis/St Paul, MN
The Construction Project Manager supports the Project Manager or Program Manager to oversee day-to-day operations from pre-construction through project completion and warranty periods. The…
Added 3 mins ago
MC
Broadband Specialist I - Chatfield, MN
Mediacom Communications
Chatfield, MN
- $15.25 to $16.75 USD / hour
…limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and…
Added 3 mins ago
CONTINUOUS IMPROVEMENT ENGINEER
Wells Concrete Products, Inc.
Albany, MN
Lead the plant's continuous improvement program and promote a culture of operational excellence throughout the organization.
Added 3 mins ago
SO
Highway Maintenance Worker with Snow & Ice - Transportation Generalist
State of Minnesota
Mora, MN · Milaca, MN
- $25.19 to $31.6 USD / hour
…in employees by providing benefits, support resources, and training and development…
Added 3 mins ago
GS
Dietitian Manager - Skilled Nursing - Full Time
Good Samaritan
New Hope, MN
- Full-time
…interviewing, hiring, counseling, disciplining, and performance management. Will coordinate education and training of subordinates and applicable staff. Will be expected to manage clinical…
Added 3 mins ago
MC
Broadband Specialist - Chanhassen, MN
Mediacom Communications
Chanhassen, MN
- $17.5 to $19 USD / hour
Complete appropriate paperwork functions as prescribed by system management.
Added 3 mins ago
MC
Business Account Executive (B2B Sales)
Mediacom Communications
Chanhassen, MN
- $55,000 to $103,000 USD / year
Enter and maintain all leads and accounts in Customer Relationship Management (CRM)/Sales Management software.
Added 3 mins ago
MS
Planning and Operations Analyst / Management Analyst 3
Minnesota State
White Bear Lake, MN
- $28.75 to $42.16 USD / hour
…planning, budgeting, capital project administration, asset management, procurement, compliance activities, and implementation of Minnesota State facilities-related…
Added 3 mins ago
W
Merchandising Lead
Walmart
WHITE BEAR LAKE, MN
- $23 to $31 USD / hour
…concerns and promoting thecompanys products and servicesAssists management with the supervision of associates in assigned area of responsibility by assigning duties to associates…
Added 3 mins ago
Machining Estimator
RMS Energy
Little Falls, MN
Good organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.
Added 3 mins ago
W
(USA) Produce Lead
Walmart
FRIDLEY, MN
- $23 to $31 USD / hour
…resources to do their job effectively sharing knowledge and training the team Be a Techie Leverages digital tools to plan for and drive sales improve the shopping experience and elevate…

Marriott

Front Desk Manager

San Antonio, TX, United States

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Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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