Jobs in the United States

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Added 3 mins ago
M
Retail - Sales Manager/Department Manager (Bench) - Full-time
Michaels
MSP, MN
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 3 mins ago
AU
Security Operations Center Analyst
Allied Universal
Little Canada, MN
- $25 USD / hour
Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
Added 3 mins ago
SC
Facility Probation Officer - UNCL
Scott County
Jordan, MN
- $23.5 to $24 USD / hour
…case plan; coordinates, participates in, and supervises youth program activities and community service or restorative…
Added 3 mins ago
Retail Manager F.T.- Merchandising (Early Mornings)
Michaels
MSP, MN
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 3 mins ago
Retail Manager F.T. - Personal Designer/Custom Picture Framing
Michaels
MSP, MN
Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a…
Added 3 mins ago
Program Manager NPI (51688)
MAS HVAC
Dayton, MN
Position Summary: The Material Program Manager (MPM) serves as the primary supply chain leader for assigned customer programs, ensuring material readiness, and successful execution from…
Added 3 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
Waseca, MN
- $18 USD / hour
…help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their…
Added 3 mins ago
ES
Assistant Store Manager
Extra Space Storage
Corcoran, MN
- $17.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 3 mins ago
JH
Produce Manager
Jetro Holdings, Inc
Brooklyn Center, MN
- $18.5 to $22 USD / hour
The Produce Manager is responsible for overseeing all aspects of the produce department, including inventory management, product quality, merchandising, and team performance. This role…
Added 3 mins ago
Deli Manager
Jetro Holdings, Inc
Brooklyn Center, MN
The Deli Manager is responsible for overseeing all deli department operations, including food safety, inventory management, merchandising, and team performance. This role ensures compliance…
Added 3 mins ago
V
Assistant Manager
Valvoline
Cambridge, MN
- $22.5 USD / hour
When you join us as an Assistant Service Center Manager , you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance…
Added 3 mins ago
MS
Planning and Operations Analyst / Management Analyst 3
Minnesota State
White Bear Lake, MN
- $28.75 to $42.16 USD / hour
…efficiency, fiscal stewardship, regulatory compliance, and customer service. The incumbent serves as a lead resource for strategic planning, operational reporting, and special projects,…
Added 3 mins ago
S
Senior Process Tech-Controls
Saint-Gobain
FARIBAULT, MN
- $25.2 to $42.5 USD / hour
…fabrication schedule while also working hands-on to assemble, test, program, and label electronic controls parts and…
Added 3 mins ago
DC
Senior Technician Production (A&B flowcell assembler)
Danaher Corporation
Chaska, MN
- $24 to $28 USD / hour
This position reports to the Manager of Production Operations and is part of the A&B Assembly Team located in Chaska, MN and will be an on-site role.
Added 3 mins ago
AE
R&D Project Engineer
Applied Engineering
Burnsville, MN
- $48.95 to $72.22 USD / hour
…of owning complex, high‑visibility projects with significant customer and business…
Added 3 mins ago
AE
Engineering Project Manager
Applied Engineering
Burnsville, MN
- $48.95 to $72.22 USD / hour
This role is ideal for a seasoned Engineering Project Manager who brings technical literacy and strong project leadership experience, capable of owning complex, high‑visibility projects…
Added 3 mins ago
GS
Assistant Store Manager - Shakopee
Goodwill-Easter Seals of Minnesota
Shakopee, MN
- $55,158 to $77,431 USD / year
The Assistant Store Manager is responsible for maximizing donations to ensure sales and revenues are met by providing leadership and guidance to create a store
Added 3 mins ago
GA
Director, Architecture and Data
GE Aerospace
Minnetonka, MN
- $152,000 to $202,000 USD / year
…coordinating with the Data Fabric Sr Principal Technical Product Manager and the Principal Architects for Enterprise, Data, Infrastructure, and…
Added 3 mins ago
Sr Financial Consultant - Middle Market
Travelers Insurance Company
St. Paul, MN
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 3 mins ago
SO
Grants Specialist - Grants Specialist 3
State of Minnesota
St. Paul, MN
- $32.97 to $48.6 USD / hour
…Sport Fish Restoration (WSFR) grants. Individual grants and program responsibilities vary with funding availability. Current grant programs include Environmental Protection Agency Great…
Added 3 mins ago
PP
Per Diem Medical Assistant (MA) or Licensed Practical Nurse (LPN) - St. Cloud, M
Planned Parenthood North Central States
Saint Cloud, MN
- $11.41 to $28 USD / hour
Under immediate supervision of the Health Center Manager, the Medical Assistant or Licensed Practical Nurse performs routine clinic duties associated with a reproductive health program…
Added 3 mins ago
ES
Assistant Store Manager
Extra Space Storage
Brooklyn Park, MN
- $17.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 3 mins ago
Supplier Quality Engineer II - Brooklyn Park, MN
Medtronic
Brooklyn Park, MN
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 3 mins ago
ME
Manager Product Management
MISO Energy
Eagan, MN
- $157,000 to $182,000 USD / year
The Manager of Product Management role is crucial in ensuring the successful delivery of MISO products while maintaining focus on value realization, customer success, and operational…
Added 3 mins ago
HA
Principal ASIC Design Engineer
Honeywell Aerospace
Plymouth, MN
- $173,000 to $200,000 USD / year
You will report directly to our Sr Engineering Manager, and you’ll work out of our Plymouth, MN, Clearwater, FL, or Moca, Puerto Rico locations on a hybrid work schedule.

Marriott

Front Desk Manager

San Antonio, TX, United States

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Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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