Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
Financial Reporting , Compliance Manager
State Treasurer
Wake County, NC
…maintain the state’s “AAA” bond rating, and provide exemplary service across all divisions of the…
Added 6 mins ago
CO
Aging Care Manager 2 (Local Government) - Lebanon County Area Agency on Aging
Commonwealth of Pennsylvania
Lebanon, PA
- $47,932.21 USD / year
As the primary Aging Care Manager 2, you will investigate reports of possible abuse, neglect, exploitation, or abandonment involving older adults and connect individuals with needed…
Added 7 mins ago
SC
Facility Probation Officer - UNCL
Scott County
Jordan, MN
- $23.5 to $24 USD / hour
…to monitor compliance with court-ordered conditions, Social Service placement plans, and to implement each resident's specific case plan; coordinates, participates in, and supervises youth…
Added 7 mins ago
OA
School Nutrition Assistant Osseo Senior High
Osseo Area Schools
Osseo, MN
- $20.67 to $22.45 USD / hour
…courage and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning by assisting in preparing and serving quality and nutritious meals to students…
Added 7 mins ago
GS
Dietitian Manager - Skilled Nursing - Full Time
Good Samaritan
New Hope, MN
- Full-time
Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.
Added 7 mins ago
RN Stroke Program Coordinator
North Memorial Health Care
Robbinsdale, MN
The Coordinator, Stroke Program works collaboratively with the Stroke Program Manager, Stroke Medical Director, Neuroscience leadership team, physicians, advanced practice providers,…
Added 7 mins ago
MS
Planning and Operations Analyst / Management Analyst 3
Minnesota State
White Bear Lake, MN
- $28.75 to $42.16 USD / hour
…efficiency, fiscal stewardship, regulatory compliance, and customer service. The incumbent serves as a lead resource for strategic planning, operational reporting, and special projects,…
Added 7 mins ago
AE
R&D Project Engineer
Applied Engineering
Burnsville, MN
- $48.95 to $72.22 USD / hour
…Lakeville, and Prior Lake and will enjoy professional growth and community engagement through our regional presence in Minnesota, Wisconsin, North Dakota and South…
Added 7 mins ago
AE
Engineering Project Manager
Applied Engineering
Burnsville, MN
- $48.95 to $72.22 USD / hour
Engineering Project Manager | Burnsville, MN JOB SUMMARY
Added 7 mins ago
GS
Assistant Store Manager - Shakopee
Goodwill-Easter Seals of Minnesota
Shakopee, MN
- $55,158 to $77,431 USD / year
The Assistant Store Manager is responsible for maximizing donations to ensure sales and revenues are met by providing leadership and guidance to create a store
Added 7 mins ago
SO
Grants Specialist - Grants Specialist 3
State of Minnesota
St. Paul, MN
- $32.97 to $48.6 USD / hour
…Sport Fish Restoration (WSFR) grants. Individual grants and program responsibilities vary with funding availability. Current grant programs include Environmental Protection Agency Great…
Added 7 mins ago
PP
Per Diem Medical Assistant (MA) or Licensed Practical Nurse (LPN) - St. Cloud, M
Planned Parenthood North Central States
Saint Cloud, MN
- $11.41 to $28 USD / hour
Under immediate supervision of the Health Center Manager, the Medical Assistant or Licensed Practical Nurse performs routine clinic duties associated with a reproductive health program…
Added 7 mins ago
Occupational Therapist
Corewell Health
Farmington Hills, MI
…her responsibilities related to general safety, department/service safety, and specific job related hazards. Follows the hospital exposure control plans/bloodborne and airborne pathogens.…
Added 7 mins ago
ME
Manager Product Management
MISO Energy
Eagan, MN
- $157,000 to $182,000 USD / year
The Manager of Product Management role is crucial in ensuring the successful delivery of MISO products while maintaining focus on value realization, customer success, and operational…
Added 7 mins ago
OA
School Nutrition Assistant Maple Grove Middle
Osseo Area Schools
Maple Grove, MN
- $20.67 to $22.45 USD / hour
…courage and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning by assisting in preparing and serving quality and nutritious meals to students…
Added 7 mins ago
GS
Re-Entry Counselor
Goodwill-Easter Seals of Minnesota
Saint Paul, MN
- $26.52 to $37.2 USD / hour
…can be worked from the employee's home office or a designated community setting as directed by the…
Added 7 mins ago
RN Utilization Review Care Manager PRN
Intermountain Health
Saint Paul, MN
…InterQual/MCG) and medical policies for prior authorization and post service…
Added 8 mins ago
C
Medical Affairs Program Manager
Coloplast
Minneapolis, MN
- $11.41 USD / hour
Driving acceptance of Coloplast product claims in the clinical community through the generation of clinical evidence
Added 8 mins ago
C
Nurse (RN or LPN) Float
Cassia
Minneapolis, MN
- $30.86 to $43.75 USD / hour
Redeemer Health Care Center, a 5-star Cassia senior community, is hiring a Registered Nurse (RN) or Licensed Practical Nurse (LPN) to join the team. Do you want to work with a…
Added 8 mins ago
PP
Per Diem Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Brooklyn Par
Planned Parenthood North Central States
Minneapolis, MN
- $11.41 to $28 USD / hour
Under immediate supervision of the Health Center Manager, the Medical Assistant or Licensed Practical Nurse performs routine clinic duties associated with a reproductive health program…
Added 8 mins ago
Merrill Advisor Development Program - Financial Advisor - Minnesota Market
Bank of America
Wayzata, MN · Bloomington, MN · Minneapolis, MN
…all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership…
Added 8 mins ago
Senior Sales Specialist - Immunohistochemistry
Danaher Corporation
Minneapolis, MN
…therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an…
Added 8 mins ago
Branch Manager South Minneapolis MN
Wells Fargo
SAINT LOUIS PARK, MN · MINNEAPOLIS, MN · GOLDEN VALLEY, MN · EDINA, MN · MINNETONKA, MN · WAYZATA, MN
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 8 mins ago
AE
Engineering Project Manager
Applied Engineering
Burnsville, MN
- $48.95 to $72.22 USD / hour
Engineering Project Manager | Burnsville, MN JOB SUMMARY
Added 10 mins ago
Receptionist - Moses Lake Anticoagulation
Confluence Health
Moses Lake, WA
…communities we serve and their quality of life through our community support program and through our individual efforts as involved community…

Marriott

Front Desk Manager

San Antonio, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply About employer

Report this job