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Community Manager - HOA Property Management - Plano
SpectrumAM
Plano, TX
- $57,500 USD / year
Put simply, the community manager position is the face of our organization! It is a very multi-faceted position where you wear many hats. In a nutshell, you are a liaison between the HOA’s…
Added just now
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Community Manager - HOA Property Management- Fort Worth
SpectrumAM
Fort worth, TX
- $57,500 USD / year
Put simply, the community manager position is the face of our organization! It is a very multi-faceted position where you wear many hats. In a nutshell, you are a liaison between the HOA’s…
Added 1 min ago
National Account Manager
The Clorox Sales Company
Boston, MA
…categories and develops Joint Business Plans designed to deliver customer results while operating within established trade budgets. Success requires close partnership across customer teams,…
Added 1 min ago
Licensed Optical Manager - Market Street
Warby Parker
Lynnfield, MA
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to…
Added 1 min ago
Process Engineer (Extrusion)
CRH
Brooksville, FL
…raw materials and finished goods, conducts testing to meet customer and regulatory requirements, and designs and documents experiments to optimize processes. The position supports…
Added 1 min ago
DATABASE ADMINISTRATOR
JBS USA
Greeley, CO
This position participates in an on-call rotation, independently resolves production support issues, and requires availability for weekend work as needed.
Added 1 min ago
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Bilingual Sales and Service Specialist
Fulton Bank
Reading, PA
- $18.56 to $29.38 USD / hour
Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities and responsibilities, and…
Added 1 min ago
FB
Sales and Service Specialist
Fulton Bank
Allentown, NJ
- $18.56 to $29.38 USD / hour
Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities and responsibilities, and…
Added 2 mins ago
Environment Health & Safety Specialist
11th Hour Staffing, Inc
Warsaw, IN
11th Hour Staffing Inc. is a family-owned and operated business that is passionate about recruiting, customer service, and our community. We are positioned to be your one-stop staffing…
Added 2 mins ago
Business Development Manager - NewStream Enterprises
SRC Holdings Corp.
Springfield, MO
The Business Development Manager is responsible for driving profitable business growth by securing new customer opportunities and expanding existing relationships. This position leads…
Added 2 mins ago
Manager, Operations
Maersk Logistics & Services USA Inc.
United States of Americas, TX
Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
Added 3 mins ago
Perioperative Supervisor (Operating Room and Pre/Post-Op)
Fairview Health Services
Woodbury, MN
In this dynamic leadership role, you'll partner with a talented multidisciplinary team to support exceptional surgical care, drive operational excellence, and foster a positive patient and…
Added 3 mins ago
Medical Assistant Learner
Fairview Health Services
Eagan, MN
…guided and overseen by a Lead Medical Assistant and Clinic Manager. May assist Physician and Advanced Practice Professional with procedures and treatments as trained and directed. This…
Added 3 mins ago
Medical Laboratory Technician
Fairview Health Services
Minneapolis, MN
Our Acute Care Laboratories support a wide range of testing, including hematology, chemistry, blood gas, coagulation, urinalysis, transfusion medicine, and blood collection/processing. The…
Added 3 mins ago
Medical Laboratory Technician
Fairview Health Services
Minneapolis, MN
Participates in the lab Performance improvement program by collecting data, reviewing the results, and implementing action step recommendations.
Added 3 mins ago
Nursing Station Technician - OR
Fairview Health Services
Minneapolis, MN
Basic Life Support (BLS for Healthcare Providers) certification required. Ontrack participants much be able to obtain Basic Life Support for Healthcare Providers certification upon…
Added 3 mins ago
Nursing Station Technician - OR
Fairview Health Services
Minneapolis, MN
Basic Life Support (BLS for Healthcare Providers) certification required. Ontrack participants much be able to obtain Basic Life Support for Healthcare Providers certification upon…
Added 3 mins ago
Medical Assistant Learner
Fairview Health Services
Maple Grove, MN
…guided and overseen by a Lead Medical Assistant and Clinic Manager. May assist Physician and Advanced Practice Professional with procedures and treatments as trained and directed. This…
Added 3 mins ago
Human Resources Manager
WESTERN SMOKEHOUSE PARTNERS
Shelley, ID
We are seeking a Human Resources Manager to lead HR at our fast-paced, multi-shift Shelley facility. As a trusted partner to plant leadership and corporate HR, you will connect workforce…
Added 3 mins ago
Service Manager - Dallas, TX
Lucid Motors
Dallas, TX
The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager…
Added 3 mins ago
Sr. Go-To-Market Manager
CHERVON NORTH AMERICA INC
Mooresville, NC
The Senior Go-to-Market Manager is a strategic and hands-on leader responsible for translating the Chervon Lowe's business strategy into an integrated, actionable, and executable commercial…
Added 3 mins ago
Finance Manager
Expedia, Inc.
WA
…grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers…
Added 3 mins ago
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Senior Manager Sanitation Excellence
Maker's Pride
Downers Grove, IL
- $124,818 to $171,624 USD / year
…sanitation systems, and ensure adherence to USDA, FDA, and customer requirements. The role provides both strategic direction and hands-on support, with a strong emphasis on CI methodologies…
Added 3 mins ago
IT Field Solutions Engineer II
Meriton
Hillside, IL
Travel approximately 25% to branch locations and customer sites to provide on-site support, deploy equipment, and assist technicians directly.
Added 4 mins ago
Manufacturing Engineering and Automation Manager
Decatur, IL
As the Manufacturing Engineering Manager and Automation Manager in Decatur, IL, you will work closely with operations and product leaders to align automated manufacturing systems,…

Marriott

Front Desk Manager

CHARLOTTE, NC, United States

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Job details

Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 6, 2026

Original job description

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
Verifies that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.
Provides excellent customer service by being readily available/approachable for all guests.
Strives to continually improve guest and employee satisfaction.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
Verifies that a viable key control program is in place.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Verifies that orientations for new team members are thorough and completed in a timely fashion.
Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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