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Sales Area Manager
D.R. Horton America's Builder
Pooler, GA
D.R. Horton, Inc. is currently looking for a Sales Area Manager. The right candidate will provides operational leadership and performance oversight for multiple new home communities within…
Added 3 mins ago
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Supportive Services Program Manager
COMMUNITY HOUSING NETWORK INC
COLUMBUS, OH
- $66,400 to $70,827 USD / year
Regional Collaboration & Housing Advocacy: Partner with the Regional Manager to support the effective management of supportive housing operations. Collaborate with property managers,…
Added 5 mins ago
Assistant Manager
Hibbett Retail, Inc.
HB: 01550 Kansas City, KS
The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and…
Added 5 mins ago
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Manager In Training (Part-Time)
Hibbett Retail, Inc.
HB: 01162 Fort Worth, TX
- Part-time
The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area…
Added 5 mins ago
Assistant Manager
Hibbett Retail, Inc.
HB: 01085 Baton Rouge, LA
The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and…
Added 5 mins ago
Manager in Training (Part -Time)
Hibbett Retail, Inc.
HB: 00839 Vidalia, LA
The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area…
Added 5 mins ago
HR
Manager In Training (Part-Time)
Hibbett Retail, Inc.
HB: 00703 Kosciusko, MS
- Part-time
The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area…
Added 5 mins ago
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Manager In Training (Part-Time)
Hibbett Retail, Inc.
HB: 00597 Greenville, AL
- Part-time
The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area…
Added 6 mins ago
Supply Chain Product Manager, New Product Introductions
Amazon Data Services, Inc.
Austin, TX
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with…
Added 6 mins ago
Warehouse Specialist Shipping Clerk - 12hr. Night Shift - Starting at $21.80/hr.
Graham Packaging Company
Muskogee, OK
Assist in normal daily Shipping operations as needed.
Added 7 mins ago
Medical Assistant Lead
The Brigham and Women's Hospital, Inc.
United States
…exercising appropriate leadership and oversight of clinical operations and Medical Assistant staff throughout the assigned site or department under the direction of the Practice Manager. In…
Added 9 mins ago
Events Manager
Marriott
National Harbor, MD
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
Added 10 mins ago
Bar Manager
Marriott
Detroit, MI
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor…
Added 11 mins ago
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Senior Manager - Quality Engineering
Oracle
Cheyenne, WY
- $126,200 to $264,100 USD / year
The Senior Manager, Quality Engineering is responsible for leading the Quality Engineering organization and ensuring the effective execution of quality strategies across manufacturing…
Added 11 mins ago
QUALITY ASSURANCE SPECIALIST
Air National Guard Units
Cheyenne, WY
…programs. 5. Serves as the Aircraft Weight and Balance program manager utilizing complex computer-based programs, data bases, electronic weighing apparatus, and integrated weight and…
Added 11 mins ago
Logistics Manager - SET Travel - DTS
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…Solutions business startups along with ongoing support of Field Operations. This includes both driver and manager training for basic system operations and often includes aiding and…
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Customer Logistics Manager - Dedicated Transportation (Sun-Thurs Overnight)
Ryder System
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The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly…
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RN Utilization Review Care Manager PRN
Intermountain Health
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Mentors and guides the UM LPN & non-clinical on process/clinical questions and application of resources.
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Senior Account Manager - Federal Systems, Mission Critical Facilities & Data Centers - | Washington, DC Metro Area (DC, Northern Virginia & Maryland)
Honeywell Technologies
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- $144,000 to $215,000 USD / year
As a Senior Account Manager at Honeywell, you will develop and grow strategic customer relationships across the Building Automation and Building Solutions portfolio. Reporting to Sales…
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Senior Account Manager Federal - Industrial & Strategic Accounts - North and South Carolina
Honeywell Technologies
Cheyenne, WY
- $166,000 to $250,000 USD / year
As a Senior Account Manager – Federal, Industrial & Strategic Accounts at Honeywell, you will be responsible for driving sales growth across a portfolio of federal, industrial, utility, and…
Added 11 mins ago
Senior Client Engagement Manager (Post-Pay)
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The Senior Client Engagement Manager (Post-Pay) is the primary client-facing lead responsible for translating payer needs into clear, complete, and implementable requirements across the…
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Corporate Trust Associate Relationship Manager
UMB Bank
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The Corporate Trust Associate Relationship Manager role supports our Corporate Trust team by partnering with Relationship Managers and working with clients to deliver the unparalleled…
Added 14 mins ago
Sr Area Sales Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Area Sales Manager based in the United States.
Added 14 mins ago
Production Manager
Jobgether
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As Production Manager, you will lead end-to-end production operations while ensuring strong execution, effective collaboration, and consistent product standards. Your main responsibilities…
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Manager, Global Benefits
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…experiences, and strengthen operational efficiency. As a people manager, you will lead and develop a team of benefits professionals while managing relationships with global brokers,…

Marriott

Events Manager

National Harbor, MD, United States

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Job details

Experience: High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
Adheres to all standards, policies, and procedures.
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
Manages group room blocks and meeting space for average to large-sized assigned groups.
Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
Uses his/her judgment to integrate current trends in event management and event design.
Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
Participates in customer site inspections and assists with the sales process as necessary.
Performs other duties as assigned to meet business needs.
Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
Empowers employees to provide excellent customer service.
Sets a positive example for guest relations.
Coordinates and communicates event details both verbally and in writing to the customer and property operations.
Makes presence known to customer at all times during this process.
Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
Follows up with customer post-event.
Responds to and handles guest problems and complaints.
Uses personal judgment and expertise to enhance the customer experience.
Stays available to solve problems and/or suggest alternatives to previous arrangements.
Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Interacts with guests to obtain feedback on product quality and service levels.
Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.
Up-sells products and services throughout the event process.
Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.
Observes service behaviors of employees and provides feedback to individuals and/or managers.
Assists in the development and implementation of corrective action plans.
Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
Works with the property staff and customers to address operational challenges associated with his/her group.
Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel - offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Skills

Documentation
Sales
Event planning
Logistics
Inspection
Customer service
Customer experience
Process improvement
Forecasting
Leadership

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