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Phlebotomist
One Medical
Littleton, CO
- $21.5 to $23.5 USD / hour
…as well as other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you’ll be an…
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Shift Leader - 4385
Domino's
Centreville, VA
1. Provides leadership support to the Manager on Duty (MOD).
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Delivery Driver(07829) - 1290 W Colony Rd #140
Domino's
Ripon, CA
…franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of…
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Customer Service Rep(08368) 12274 Palmdale Rd.
Domino's
Victorville, CA
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Assistant Manager(05433) - 203C Tyson Ave
Domino's
Paris, TN
…today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of…
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Customer Service Rep(09277) - 502 S. Old Orchard Ln
Domino's
Lewisville, TX
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Delivery Driver
Domino's
Union City, CA
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Customer Service Rep(02027) - 17305 W Capitol Dr
Domino's
Brookfield, WI
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the
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Level 1 Assistant Manager(06681) - 7270 Antoine
Domino's
Houston, TX
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Customer Service Rep(06757) - 1500 Wildcat Dr
Domino's
Portland, TX
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Delivery Driver(01557) - 1045 W Spur Dr
Domino's
Marshfield, MT
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General Manager(08612) - 1200 W BROAD ST
Domino's
Groveland, FL
management, general manager to franchisee or Manager Corporate
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Assistant Manager(04745) - 625-D Elm Ave.
Domino's
Hanover, PA
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Assistant Manager (03254) - 1112 State Rd 20
Domino's
Interlachen, FL
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Assistant Manager(09229) - 32350 SH 249
Domino's
Pinehurst, TX
…franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of…
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General Manager(01532) 908 W Harmony St
Domino's
Neosho, MO
…franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of…
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Delivery Expert(06410) - 813 E. Broadway St
Domino's
Altus, OK
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Warehouse Supervisor
Domino's
Odenton, MD
Develop and present operational recommendations to the Manager for process improvements.
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General Manager(01144) - 5930 Cleveland Ave.
Domino's
Stevensville, MI
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General Manager(06874) - 4201 E. Berry Street
Domino's
Fort Worth, TX
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Customer Service Representative
Domino's
Milledgeville, GA
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Assistant Manager (01562) - 14764 Clayton Rd
Domino's
Ballwin, MO
We are seeking a professional and organized Assistant Manager to join our team at our Ballwin, United States location (14764 Clayton Rd). In this role, you will support the management of…
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Assistant Manager (01689) - 203 N. Henry Clay Blvd
Domino's
Ashland, MO
At Romans Road Pizza we believe in small daily improvements in our skills and operations that over time amount to big change.
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Level 2 Assistant Manager(01248) - 2080 Niles Rd. #100
Domino's
St. Joseph, MI
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Domino's
Kahului, HI
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Marriott

Event Manager

SCHAUMBURG, IL, United States

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Job details

Experience: High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
Posting language: English
Posted: Nov 4, 2026

Original job description

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
Adheres to all standards, policies, and procedures.
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
Manages group room blocks and meeting space for average to large-sized assigned groups.
Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
Uses his/her judgment to integrate current trends in event management and event design.
Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
Participates in customer site inspections and assists with the sales process as necessary.
Performs other duties as assigned to meet business needs.
Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
Empowers employees to provide excellent customer service.
Sets a positive example for guest relations.
Coordinates and communicates event details both verbally and in writing to the customer and property operations.
Makes presence known to customer at all times during this process.
Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
Follows up with customer post-event.
Responds to and handles guest problems and complaints.
Uses personal judgment and expertise to enhance the customer experience.
Stays available to solve problems and/or suggest alternatives to previous arrangements.
Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Interacts with guests to obtain feedback on product quality and service levels.
Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.
Up-sells products and services throughout the event process.
Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.
Observes service behaviors of employees and provides feedback to individuals and/or managers.
Assists in the development and implementation of corrective action plans.
Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
Works with the property staff and customers to address operational challenges associated with his/her group.
Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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