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Added 36 mins ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
Enterprise Technology Services teams build and operate technology that helps American Express deliver trusted, secure, and customer-first products and services. Interns may be aligned to…
Added 1 hour ago
J
Sr Project Manager
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Louisville, KY
- $7.25 USD / hour
This role involves leading a diverse and dynamic capital project portfolio for Brown-Forman across their landmark campus in Louisville, Kentucky, as well as the historic Woodford Reserve…
Added 3 hours ago
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Project Manager
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Raleigh, NC
- $110,000 to $140,000 USD / year
Job Title: Construction Project Manager Heavy Civil / Infrastructure / Site DevelopmentJob DescriptionThe Construction Project Manager leads small- to mid-sized heavy civil, infrastructure,…
Added 3 hours ago
Environmental Protection Specialist
Veterans Affairs, Veterans Health Administration
Las Vegas, NV
Summary The VA GEMS Program Manager is responsible for managing, administering, and advising facility employees and Leadership as well as VHA/VA Leadership organizations, the public, and…
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EPM/ERP Functional or Technical Manager
Deloitte US
Atlanta, GA
…teams define and execute their finance and global business services agendas and strategies. You will work with leading-class teams and solutions, helping clients navigate challenging…
Added 6 hours ago
Azure Delivery Manager
Deloitte US
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As a Delivery Manager at Deloitte Consulting, you will oversee the technical delivery of an enterprise Azure managed services engagement for a US financial services client, lead…
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Transfer Agency and Tokenization – Investment Management Manager
Deloitte US
Atlanta, GA · Boston, MA · Charlotte, NC · Chicago, IL · Jericho, NY · Jersey City, NJ · Morristown, NJ · NY · Philadelphia, PA · Pittsburgh, PA · Princeton, NJ · Stamford, CT
Experience leading project or program workstreams, including work planning, milestone management, development of client deliverables, proposal development, or sales presentations.
Added 6 hours ago
Senior Manager, AML Managed Services
Deloitte US
Boston, MA · Charlotte, NC · Jersey City, NJ · McLean, VA · Morristown, NJ · NY · Philadelphia, PA · Stamford, CT
Senior Manager, Regulatory Risk and Forensic Operate
Added 7 hours ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $24.05 to $63 USD / hour
Support the development and integration of AI/ML models, LLM integrations, or intelligent services into controlled or production-like systems under guidance.
Added 8 hours ago
Program Manager, USACE Latin America & Caribbean
Dexis
Washington, DC · VA
The Program Manager will lead a multidisciplinary team supporting program and project management, project controls, acquisition and contract management, and specialized technical services.…
Added 9 hours ago
Plant Maintenance & Engineering Manager
Ocean Spray Cranberries, Inc.
Breinigsville, PA
Ocean Spray is hiring for a(n) Plant Maintenance & Engineering Manager! We're a team of farmers, thinkers, creators, and doers. Whatever your title, whatever your role - it always comes…
Added 9 hours ago
Plant Maintenance & Engineering Manager
Ocean Spray Cranberries, Inc.
Breinigsville, PA
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Added 10 hours ago
Supply Chain - Systems Implementation and Engineering - Sr Manager
EY
Akron, OH · Albany, NY · Alpharetta, GA · Arlington, VA · Atlanta, GA · Austin, TX · Baltimore, MD · Baton Rouge, LA · Birmingham, AL · Boca Raton, FL · Boston, MA · Buffalo, NY · Chantilly, VA · Charleston, WV · Chattanooga, TN · Chicago, IL · Cincinnati, OH · Cleveland, OH · Dallas, TX · Denver, CO · Des Moines, IA · Detroit, MI · Pittsburgh, PA · Fort Worth, TX · Grand Rapids, MI · Grandview Heights, OH · Greenville, SC · Hartford, CT · Hoboken, NJ · Houston, TX · Huntsville, AL · Indianapolis, IN · Irvine, CA · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Louisville, KY · McLean, VA · Memphis, TN · Iselin, NJ · Miami, FL · Milwaukee, WI · Minneapolis, MN · Nashville, TN · New Brunswick, NJ · New Orleans, LA · Jericho, NY · New York, NY · Charlotte, NC · Oklahoma City, OK · Orlando, FL · Palo Alto, CA · Philadelphia, PA · Phoenix, AZ · Portland, OR · Providence, RI · Raleigh, NC · Richmond, VA · Rochester, NY · Rogers, AR · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · San Mateo, CA · Seattle, WA · Secaucus, NJ · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Southfield, MI · Toledo, OH · Tucson, AZ · Tulsa, OK · Washington, DC · Westlake Village, CA · Wichita, KS · Los Angeles, CA
As a Supply Chain Decision Intelligence Senior Manager, you will lead complex, enterprise-scale transformations that help clients improve supply chain performance, resilience, and strategic…
Added 13 hours ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Atlanta, GA
American Express
Atlanta, GA
- $24.05 to $63 USD / hour
Support the development and integration of AI/ML models, LLM integrations, or intelligent services into controlled or production-like systems under guidance.
Added 13 hours ago
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Project Engineer - Electrical Construction
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Irvine, CA
- $116,000 to $165,000 USD / year
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Added 14 hours ago
Senior Fire Protection Engineer
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Richland, WA
The FPE reports to the Safety and Health (S&H) Fire Protection Manager (FPM) and has the primary responsibility of implementing the FPP in assigned facilities. With the goal of reducing…
Added 15 hours ago
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Denver, CO
- $40,123 USD / year
…ensure proper coordination among various disciplines. The Design Manager / Senior Engineer is responsible for coordination of the technical content of design projects, with a focus on…
Added 15 hours ago
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Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- New York, NY
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Support the development and integration of AI/ML models, LLM integrations, or intelligent services into controlled or production-like systems under guidance.
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Digital Resiliency Manager
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IT Audit Senior Associate | Internal Audit | Risk Advisory
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#LI-AM1 #LI-Hybrid The CBIZ Risk & Advisory Services (RAS) group offers consulting, outsourcing and co-sourcing services to public and private companies of all sizes by providing national…

Marriott

Director, Operations

PITTSBURGH, PA, United States

$115,000 to $135,000 USD / year · Full-time

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Job details

Pay: $115,000 to $135,000 USD / year
Job type: Full-time
Experience: A minimum 5-7 years of progressive leadership experience and a demonstrated success driving operational performance, profitability, and guest satisfaction across diverse properties
Posting language: English
Posted: Oct 30, 2026

Original job description

Additional Information

Job Number 26142574

Job Category Property Leadership

Location 3339 Forbes Ave, PITTSBURGH PA 15213, United States VIEW ON MAP (https://www.google.com/maps?q=3339%20Forbes%20Ave%2C%20PITTSBURGH%20PA%2015213%2C%20United%20States)

Schedule Full Time

Located Remotely? Y

Position Type Management

Pay Range: $115,000 - $135,000 annually

Expiration Date: 12/15/2026

Additional Information: This hotel is owned and operated by an independent franchisee, North Star Lodging Management Inc . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Director, Hotel Operations

REPORTS TO : Chief Executive Officer

STATUS: Full time, Exempt, Fully Remote

JOB SUMMARY

North Star Lodging Management is a hospitality company built on a simple belief: when you take exceptional care of your people, they take exceptional care of your guests. Our portfolio includes Residence Inn, SpringHill Suites, Fairfield Inn, and Element - Marriott brands that thrive on warm service, consistency, and a genuine sense of home. We’re proud of the culture we’ve built, where our associates feel valued, supported, and empowered to deliver memorable experiences.

The Director of Hotel Operations is a key member of the North Star Lodging Management team and serves as the direct leader to each hotel General Manager, overseeing property performance, operational excellence, and brand alignment across the portfolio. This role is instrumental in driving results, developing leadership talent, and ensuring each hotel consistently delivers on both guest satisfaction and financial performance goals.

RESPONSIBILITIES

Provide strategic and operational leadership across all properties within the portfolio, including Residence Inn, SpringHill Suites, Fairfield Inn, and Element
Partner closely with General Managers to drive performance, ensure adherence to Marriott brand standards, and deliver a consistently elevated, people-first guest experience
Champion a culture of engagement, accountability, and recognition, fostering an environment where associates are developed, empowered, and retained
Monitor, analyze, and improve key performance indicators, including Guest Satisfaction Scores (GSS), financial performance, labor efficiency, and operational compliance
Conduct regular property visits, operational audits, and brand readiness reviews to ensure execution of quality, service, and safety standards
Lead hotel openings, renovations, and transitions, ensuring seamless execution and brand alignment from pre-opening through stabilization
Identify and implement opportunities to enhance operational efficiency, elevate the guest experience, and drive profitability across all locations
Serve as a key liaison between property teams and corporate leadership, ensuring clear communication, alignment, and execution of company initiatives
Ensure consistent implementation and sustainability of operational standards, policies, and procedures across all hotels
Collaborate with executive leadership to define strategic priorities and lead cross-functional initiatives that support company growth and operational excellence
Integrate guest experience and profitability strategies into daily operations, ensuring goals are clearly communicated and executed at all levels of the organization
Partner in the development of annual operating budgets and capital plans; monitor performance throughout the year and drive accountability to financial goals
Drive leadership development and succession planning in partnership with the People & Culture function, aligning talent strategies with the company’s mission, vision, and values
Drive accountability for portfolio performance through the consistent achievement of key performance indicators (KPIs), including guest satisfaction, financial results, labor efficiency, and brand compliance metrics
Leverage data and reporting to analyze trends, identify opportunities, and implement strategies that enhance operational performance and profitability across all properties
Establish clear performance expectations with General Managers and leadership teams, conducting regular performance reviews and ensuring alignment with both operational goals and the company’s mission, vision, and values

REQUIREMENTS

A minimum 5-7 years of progressive leadership experience and a demonstrated success driving operational performance, profitability, and guest satisfaction across diverse properties
Bachelor's Degree required in Business or Hotel Management or in a related area/field preferred
Multi property leadership experience within Marriott Select Service or Extended Stay brands required
Prior responsibility for leading leaders (e.g., GMs, Directors, Regional Managers) rather than only individual contributors
A leadership style rooted in empathy, accountability, and collaboration which aligns with our core values is required
Proven ability to improve GSS, operational KPIs, and P&L performance required.
Deep understanding of select-service hotel operations process and procedure: Housekeeping, Engineering, Sales, and Guest Services
A passion for developing people and building strong, engaged teams
Strong change-management capability (leading transitions, new initiatives, and operational turnarounds)
Ability to translate company strategy into clear operational priorities and execution plans

Travel Requirements

This role requires regular travel across the company’s portfolio of hotels to support operations, leadership development, and property performance.

Travel is estimated at 40–60%, depending on business needs, property locations, and project demands (e.g., new openings, renovations, or operational priorities)
Frequent on-site presence at hotel properties is expected to conduct audits, support General Managers, and ensure brand and operational standards are consistently met
Travel may include overnight stays, early morning or evening site visits, and occasional short-notice trips based on operational needs
When not traveling, the role operates in a remote environment and requires a reliable home office setup, including consistent internet access and the ability to effectively communicate and collaborate with teams across multiple locations

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role:

Ability to stand, walk, and move throughout hotel properties for extended periods of time, including guest rooms, public spaces, back-of-house areas, and construction/renovation sites
Ability to lift and carry up to 25 pounds occasionally (e.g., materials, supplies, or equipment)
Ability to navigate stairs, ladders, and uneven surfaces as needed during property inspections or site visits
Ability to sit and work at a computer for extended periods while completing administrative, analytical, and reporting responsibilities
Ability to travel frequently via car and/or air, including extended periods of driving or sitting

Job Type : Full-time

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

The application deadline for this position is 45 days after the date of this posting, October 30, 2026.

This company is an equal opportunity employer.

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